United States Postal Service

2.9
154 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 495 Alt 19 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
495 Alt 19, Palm Harbor, FL
34683, United States

Hours

Reviews

2.9
154 reviews
5 stars
63
4 stars
8
3 stars
6
2 stars
6
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness from some employees.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including lost packages, incorrect deliveries, and delays.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many reports of calls going unanswered.

Overall Experience

While some customers had positive experiences, a significant number reported dissatisfaction with service quality and reliability.

Staff Performance

Some staff members received commendations for going above and beyond, while others were criticized for poor attitudes and lack of knowledge.
  • VV
    Victor
    Oct 31, 2025
    5.0
    I stop by here occasionally to drop off mail packages and I have no complaints!
  • CK
    Christian Kai
    Oct 6, 2025
    5.0
    The staff are always super friendly and helpful
  • AH
    Ashley Hartman
    Sep 23, 2025
    1.0
    Don’t waste your time go to UPS.
  • NC
    Nicolaos Colucci
    Sep 5, 2025
    5.0
    The staff here are always helpful very polite and nice. I've had only a handful of visits/interactions but they were pleasant. Lines aren't usually long and they get people in and out. Thank you to the staff at this location! You guys are awesome!!
  • AM
    Amelia Matteliano
    Sep 4, 2025
    5.0
    The line always moves quickly and the workers are very nice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.