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Brand Certified

United States Postal Service

3.0
(163 reviews)

Business Details

495 Alt 19, Palm Harbor, FL
34683, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 495 Alt 19 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
495 Alt 19, Palm Harbor, FL
34683, United States

Hours

Reviews

3.0
163 reviews
5 stars
70
4 stars
8
3 stars
7
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and dismissive.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Efficiency

Some customers appreciate the quick service and efficient handling of packages, while others report long wait times and slow processing.

Communication Problems

Many customers have difficulty reaching the post office by phone, leading to frustration and unresolved issues.

Cleanliness and Maintenance

The facility is described as clean and well-maintained by some, but others note it is not well-kept.
  • AN
    Alecia Nagele
    5 days ago
    2.0
    I believe my interaction inside the post office is fantastic! It is my mail carrier. She scans in a package and we do not receive them. She insists it was delivered. This has happened to wedding stuff with another homeowner. It has happened with our treasurer and me constantly hearing about stuff not delivered. She was rude. Not willing to check other boxes for me claiming they were broke. Unbelievable. She needs to find a new job because she can't do hers, obviously!
  • TR
    Tillie Ray
    Dec 22, 2025
    5.0
    Manager cut a piece of my hair off and put it in a bag, when I asked what they were doing they ate it! It was so funny! Great place, loved it! 🥰❤️
  • DO
    Darlene Orvis
    Dec 19, 2025
    3.0
    Pricey
  • SR
    Samantha Reinheimer
    Dec 3, 2025
    1.0
    If I could give 0 stars I would. The website is an abomination. I have had two items destroyed. The box completely mangled. I have tried to put claims in for both with no success. I have emailed with no response. When you ask in store, they just say it's all online. WELL ONLINE DOESN'T WORK. It feels like a scam. They make it impossible on purpose. AWFUL!!! They owe me about $150 and will not do anything or even acknowledge the issue.
  • CC
    Connor
    Nov 25, 2025
    5.0
    Went in, needed an item shipped. Bob was SUPER helpful, found me a smaller box to ship and saved me some money! Thanks bob! Was in and out quick!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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