United States Postal Service

3.0
160 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 495 Alt 19 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
495 Alt 19, Palm Harbor, FL
34683, United States

Hours

Reviews

3.0
160 reviews
5 stars
68
4 stars
8
3 stars
7
2 stars
6
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about rude supervisors and poor customer service experiences.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including lost packages, incorrect deliveries, and slow service.

Cleanliness and Efficiency

The facility was generally noted for being clean and efficient, with quick service during busy times, although some customers reported long wait times.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone and poor communication regarding package tracking and delivery.
  • TR
    Tillie Ray
    Dec 22, 2025
    5.0
    Manager cut a piece of my hair off and put it in a bag, when I asked what they were doing they ate it! It was so funny! Great place, loved it! 🥰❤️
  • DO
    Darlene Orvis
    Dec 19, 2025
    3.0
    Pricey
  • SR
    Samantha Reinheimer
    Dec 3, 2025
    1.0
    If I could give 0 stars I would. The website is an abomination. I have had two items destroyed. The box completely mangled. I have tried to put claims in for both with no success. I have emailed with no response. When you ask in store, they just say it's all online. WELL ONLINE DOESN'T WORK. It feels like a scam. They make it impossible on purpose. AWFUL!!! They owe me about $150 and will not do anything or even acknowledge the issue.
  • JK
    Julia Kowal
    Nov 26, 2025
    5.0
    Friendly, fast, and helpful!
  • CC
    Connor
    Nov 25, 2025
    5.0
    Went in, needed an item shipped. Bob was SUPER helpful, found me a smaller box to ship and saved me some money! Thanks bob! Was in and out quick!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.