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Visit your local Post Office™ at 2 Pine Cone Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported to be rude and unprofessional.
Delivery Issues
Numerous complaints about packages being lost, delivered to the wrong address, or not delivered at all, causing significant frustration for customers.
Communication Problems
Customers frequently report difficulties in reaching the post office by phone, with many stating calls go unanswered or are abruptly disconnected.
Efficiency
While some customers appreciate the quick service during busy times, others express dissatisfaction with long wait times and inefficient handling of mail.
Mixed Experiences
Overall, experiences vary widely; some customers have positive interactions, while others have faced ongoing issues with mail delivery and service quality.
JR
John Romano
6 days ago
1.0
Receive mail late 7:00-7:30 pm packages always late or delayed they need more help rather pay extra not to use them they stink if your waiting for a important letter good luck
JB
Janenne Bilyeu
6 days ago
1.0
I am beyond “Frustrated “their drivers can’t read address correct and prob flunked maps test if given a test ?I have now had 3 serious incidents and missing mail and receive others mail. I have been trying to get help referred to automated system that does not work keeps hanging up or does not understand simple request of choice given .What happened to the more experience Letter carrier drivers replaced by 3rd party .Do I need to go to a lawyer ? Maybe? My mail is hi-jacked prob part of the Trump /Dejoy doings .1 star to give review should be no star .I blame upper management Ceos
GA
Gerald A
Nov 15, 2025
1.0
We've lived in Palm Coast for 13 years and have had major problems over that time with this Post Ofice 1. They mistreated our first mailbox so much that that they broke it and it had to be replaced. 2. Once they delivered one month's held-mail to our small mailbox and so overstuffed it that we couldn't get it out without major effort (we requested they deliver it in a bin to our door but they didn't comply). 3. Recently they lost one month's held mail. Of course we were extremely upset but no one at the post office seemed to care at all. We went to the post office 4 days and asked each agent to call us with status. No one called. Finally we talked to "Manager Brent". He was curt and rude from the start. He failed to call us as promised, for 5 days. On our final visit Brent finally located our mail. Of course we were extremely surprised and asked where it had been. For whatever reason he refused to tell us. He was so obnoxious that we complained to the Postmaster about Brent: a) he is extemely rude and obnoxious, b) he failed to call us for 5 days when he promised to do so, c) he had no people-skills whatsoever and should NOT have this job.
LF
Lynn F
Nov 4, 2025
1.0
I shipped a package via USPS. It was $20. I was shipping it ground because there was no hurry to ship priority. I needed ONE piece of tape. The lady wouldn’t give it to me because I was shipping ground. If I shipped any other way, she would have given it to me. So if you so choose to ship a package from here, bring your own tape or plan on paying $4 so you can use ONE piece of tape!
AR
Abigail Ramirez
Oct 6, 2025
1.0
please i need to speak to someone for like 2 minutes to see if my mail is stuck in the mail chute
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 2 Pine Cone Dr?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this location accepts first-time passport applications. Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available.
Does the United States Postal Service at 2 Pine Cone Dr take passport photos and what is the cost?
Yes, passport photo services are available by appointment. The fee for a passport photo is $15.
How can I reserve or get a PO Box at this Post Office?
You can reserve and manage PO Boxes online via the USPS website or apply in person. You'll need two valid IDs and a completed application if applying onsite.
What are the operating hours of the United States Postal Service at 2 Pine Cone Dr?
Monday through Friday, it’s open from 8:30 AM to 5:30 PM; Saturday from 8:30 AM to 1:00 PM; closed on Sundays.
Can I access my PO Box after the Post Office is closed?
Many locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with the local Post Office for specific access times.
Are there other postal service locations near the United States Postal Service at 2 Pine Cone Dr?
Yes, there are nearby postal offices such as the Palm Coast Post Office and US Post Office, which may offer alternative options for your mailing and shipping needs.
What nearby places can I visit for dining before or after visiting the Post Office?
You can dine at nearby restaurants like Pizza Hut, Kawa Sushi, China King, Super Nails of Palm Coast, or Burger Bros Pc.
Are there shopping options near the United States Postal Service at 2 Pine Cone Dr?
Yes, Belle Terre Crossings shopping center is nearby and includes stores like Publix Super Market and a pharmacy to conveniently shop after your postal visit.
If I need additional services like notary or pest control, are there nearby providers?
Yes, Betsy's Notary Services and Palm Coast Pest Services are nearby and can assist with notary and pest control needs, respectively.