Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5906 in Palm Coast offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Right Next To Publix In The Town Center At Palm Coast.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
169 reviews
5 stars
117
4 stars
4
3 stars
4
2 stars
3
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, some report rude behavior from specific employees.
Efficiency
Customers frequently commend the store for its quick service and efficient handling of packages, even during busy times.
Management Issues
Several reviews highlight poor management practices, including unprofessional behavior from staff and issues with service policies.
Positive Experiences
Many customers express satisfaction with their experiences, particularly noting specific employees who provided exceptional service.
Long Wait Times
Some customers report long lines and wait times, particularly during peak hours, which can detract from the overall experience.
- AOAlex Owen2 days ago1.0I've had the absolute worst customer experience with UPS and this store. It started when I shipped a package of computer parts to a close friend, mind you, someone who was in my wedding, and trust completely. The delivery got delayed, and eventually, I received a "proof of delivery" notification with no photo attached. I called my buddy right away, and he confirmed: nothing had shown up at his door. Five days later, the tracking updated to say the package had been "refused by the receiver." Confused, I reached out to him again. He swore no one had even attempted delivery. Now, UPS claimed the package was on its way back to me. I called customer service, only to be told I'd have to visit a UPS store in person to reroute it. Fine, I thought; I made the trip, handed over the details, and they assured me they'd handle the reroute. "We'll call you if anything goes wrong," they promised. Ten days of radio silence followed. When I finally checked the tracking myself, I discovered the package had been returned to the very same store. No call, no heads-up, despite my phone number being clearly written on the label. I headed back to the store, fuming. Once again, they insisted it had been refused by the receiver and that if I wanted to try sending it a third time, I'd have to pay full shipping costs all over. Absolutely not. The box itself was a mess when I picked it up. Completely dinged up and mishandled, as you can see in the attached photo. Computer parts aren't cheap, and this whole ordeal felt like a slap in the face. Never again. I'm done with UPS for good, and if you're reading this, consider yourself warned: steer clear unless you enjoy endless headaches.
- CCCLRNov 23, 20254.0I have never had any issue doing business with this store. They have friendly staff and process packages quickly. Highly recommend.
- GPG PlayerNov 8, 20251.0Horrible workers and bad customer service 😑
- SHSonja HiobOct 26, 20255.0Always super helpful and friendly
- BWBrandon WilliamOct 25, 20251.0The girl behind counter is rude and engages in condescending behavior. I just moved here and first impressions say I won’t be back!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Palm Coast offer?
The UPS Store #5906 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store at 800 Belle Terre Pkwy?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store observe any holiday closures?
Yes, The UPS Store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). Hours may vary on other holidays.
What payment methods does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in relation to Publix?
The UPS Store is located right next to Publix in The Town Center at Palm Coast, at 800 Belle Terre Pkwy, Ste 200.
What nearby places can I visit before or after my visit to The UPS Store?
Nearby places include Publix Super Market and Publix Pharmacy at Palm Coast Town Center for grocery and pharmacy needs, Bamboo Creek Restaurant for Chinese cuisine, and Oasis Nails and Day Spa for beauty treatments.
Are there any nearby services for technology or mobile needs close to The UPS Store?
Yes, nearby services include T-Mobile and T-Mobile Authorized Retailer for mobile phones, and Fast Teks On-Site Computer Services for IT and computer repairs.
Can I find nearby postal or shipping competitors around The UPS Store?
Competitors nearby include FedEx, United States Postal Service, Staples, Office Depot, and Postal Annex, offering similar shipping and printing services.
How can the nearby Publix Super Market assist customers visiting The UPS Store?
Customers can conveniently combine errands by shopping for groceries at Publix Super Market located right next to The UPS Store, making their visit more efficient.