The UPS Store

4.1
140 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2462 in Palm Coast offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Island Walk Shopping Center (Palm Harbor) Near The New Publix.

Details

  • DeliveryNot available

Location

The UPS Store
250 Palm Coast Pkwy NE, Palm Coast, FL
32137, United States

Hours

Reviews

4.1
140 reviews
5 stars
103
4 stars
5
3 stars
3
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Elena and Dona providing exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service, especially during busy times, with staff managing to keep lines moving smoothly.

Inconsistent Experiences

While many customers had positive experiences, there were notable complaints about rude service and unprofessional behavior from some staff members, leading to a mixed overall impression.

Packaging and Shipping

Customers appreciated the professional packaging services, ensuring items were shipped safely and securely, with specific praise for the handling of fragile items.

Store Management

There were complaints regarding management's handling of customer issues, with some customers feeling dismissed or treated rudely by the owner and staff.
  • MD
    Maria Diaz
    Nov 12, 2025
    1.0
    This UPS location seriously needs urgent customer service training! The experience was absolutely unacceptable — rude, unprofessional, and completely lacking in basic respect for customers. It’s shocking that this level of service represents the UPS brand. I truly hope corporate or the CEO steps in to fix this, because no customer should be treated this way. I will never return to this location.
  • RC
    Roxana Caceres
    Nov 10, 2025
    5.0
    Had to return a package back to seller and only pay $1.00.
  • CV
    Cor Vettte
    Nov 9, 2025
    5.0
    I always have a good experience here. Friendly and professional people who are helpful and efficient.
  • CT
    clay thompson
    Oct 16, 2025
    5.0
    Elena helped us with some out of town home closing documents involving a notary and much more. We were worried we had left copies of sensitive info there... She reviewed video records and confirmed we in fact did not. I cannot tell you what a relief this was, as if she does not have enough to do, she came thru and brought us some much needed piece of mind in this stressful process. Give this woman a RAISE! Thank you Elana, and may God bless you! Clay & Amy
  • MA
    Madyson Alvarado
    Sep 8, 2025
    3.0
    The reason for this rating is because the star was very efficient and fast. But maintaining good customer service and kindness.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2462 in Palm Coast offer?

The UPS Store #2462 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.