United States Postal Service

2.9
28 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 401 S County Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 S County Rd, Palm Beach, FL
33480, United States

Hours

Reviews

2.9
28 reviews
5 stars
12
4 stars
0
3 stars
2
2 stars
0
1 star
14
  • CW
    Clark Wilcox
    Sep 29, 2025
    5.0
    Gigi was incredibly helpful in getting my order mailed out today and went above and beyond to assist.
  • KG
    Kelly Galeano
    Aug 14, 2025
    1.0
    The service at this post office is unacceptable. Clerk Mike refused to help me and had me doing his job while assisting no one and just scrolling on his phone even as five customers came in after me. He simply didn’t want to bother to help them and just straight out said no to them. I am socked this is happening and management has not done anything about this. The staff overall does the bare minimum, and it shows. If you live on the Island, save yourself the frustration and go to another location where you’ll at least be treated with basic respect and people will do their job.
  • CC
    Cortney Cockrell
    Mar 22, 2023
    1.0
    If you must to go to a post office in Palm Beach do not go to this location. Go to the one in Royal Poinciana Plaza. The only reason I went here is because it is open until 5:30 pm during the week. Both times I have been here, the same postal worker was rude. If she didn’t work for the government, she would have been let go a long time ago. I dreaded going there today, but didn’t want to leave work early. It was another miserable experience where she was rude to me and multiple customers. All who arrived before closing time. She point blank said “I want to go home.” If she had actually helped the customers, we would’ve all left much sooner than we did.
  • LA
    Laura Arredondo
    Jan 27, 2021
    1.0
    I’ve never felt more humiliated in my entire life. Today around 5:10 pm I went to drop off a package with a printed label (for return). I just needed a piece of tape so I could tape the label to the package I was going to return. I’ve done this many times in other Usps offices. An African American lady which I didn’t get her name, just treated me like if I was nothing. Told me several times to buy a roll of tape instead. Then she yelled at me : don’t you understand what I’m saying! In front of another customer and a coworker of hers. I will find another way of address this situation too, because what she did was so wrong, she was rude and mean. Specially if you’re going to work in Palm Beach you must have excellent customer service no matter what.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.