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Brand Certified

United States Postal Service

2.3
(340 reviews)

Business Details

3330 Fairchild Gardens Ave, Palm Beach Gardens, FL
33410, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3330 Fairchild Gardens Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3330 Fairchild Gardens Ave, Palm Beach Gardens, FL
33410, United States

Hours

Reviews

2.3
340 reviews
5 stars
87
4 stars
15
3 stars
10
2 stars
13
1 star
215

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to understaffing, with many expressing frustration over the lack of available employees during peak hours.

Customer Service

While some staff members received praise for their helpfulness and professionalism, many reviews highlighted rude or dismissive behavior from employees, leading to a negative customer experience.

Appointment Management

Numerous complaints were made regarding the mismanagement of passport appointments, including cancellations and incorrect information about availability.

Delivery Problems

Several customers reported issues with lost or misdelivered packages, indicating a lack of accountability and reliability in the delivery service.
  • CN
    Carmine Nico1
    Feb 17, 2026
    1.0
    Horrible! Lines are extremely long!! Discraceful
  • AS
    Albert Smegal
    Feb 11, 2026
    1.0
    the most annoying people on planet earth work here
  • SK
    sara kassimi
    Feb 5, 2026
    5.0
    I had an amazing experience at this USPS while applying for my daughter’s passport. Hazel was absolutely wonderful—she is professional, efficient, and truly has a human touch. She made what could have been a stressful process feel easy and pleasant. Thank you so much, Hazel, for being the best
  • SB
    Sofia Bogannam
    Feb 2, 2026
    5.0
    Always helped with a smile and a very kind and patient person despite how busy it always is. I’m grateful for this location and all their hard work and know it’s not easy to do what they do. Thank you so much USPS :)
  • HA
    Heidi Aakre
    Jan 17, 2026
    5.0
    Always nice & gets my packages delivered! This is the best post office staff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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