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United States Postal Service

2.6
(134 reviews)

Business Details

950 Malabar Rd SW, Palm Bay, FL
32907, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 950 Malabar Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
950 Malabar Rd SW, Palm Bay, FL
32907, United States

Hours

Reviews

2.6
134 reviews
5 stars
45
4 stars
6
3 stars
5
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail being delivered to the wrong addresses, packages marked as delivered but not received, and significant delays in delivery.

Customer Service

Feedback highlighted a mix of experiences with staff, with many customers encountering rude or unhelpful employees, while a few praised specific staff members for their friendliness and assistance.

Efficiency

Some reviews noted that lines moved quickly and service was efficient, but others expressed frustration with long wait times and inadequate staffing.

Management Concerns

Several customers expressed dissatisfaction with management and supervisors, citing rudeness and a lack of accountability for service failures.
  • RJ
    Roccio Johnson
    Jan 26, 2026
    1.0
    I’m pretty sure that the one of the mail distributors from the location keeps placing the wrong mail in the wrong boxes. Everyone around me and in my mom’s neighborhood (right next door) has been receiving the wrong mail!!!!! I have IMPORTANT mail that was never delivered but it says it has been delivered. This has been happening consistently!!!!! I have mail from my neighbors and so forth. It’s really unfortunate because it’s happening to all of us. Some of us are waiting for important mail, so this is really unfortunate
  • JJ
    Jennifer Johnson
    Jan 12, 2026
    1.0
    Won't answer their phone after leaving a missed delivery with an invalid redelivery number.
  • SH
    Shirley Hires
    Nov 18, 2025
    5.0
    The lines move quickly. The supervisor is very helpful and attentive. Best post office I have used.
  • DT
    Dominique Thomas
    Nov 5, 2025
    1.0
    Beyond frustrated with this branch and the staff! I shouldn't have to take time out of my day on a near weekly basis to locate my mail and packages. Then I have to deal with terrible customer service as if I am the inconvenience for trying to find answers to why the carrier doesn't understand that mail should be delivered to the mailroom of our apartment complex. Now my package is being held and I have no idea where it is because the tracking number given to me doesn't exist? It's like I have to play detective, going between my apartment leasing office and the post office to find my mail. It should not be this difficult. Customer service is never any help. I just want consistency when my mail is delivered. I did not realize this was such a hard ask for a post office.
  • AK
    Alyssa Kriegsman
    Sep 21, 2025
    5.0
    My mom has a lot of health issues and Jenny is so caring that she takes time out of her day to bring the mail into our enclosed front porch so that my mom can get to the mail. She is super friendly and goes out of her way for others!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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