United States Postal Service

3.0
135 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 83 Geneva Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
83 Geneva Dr, Oviedo, FL
32765, United States

Hours

Reviews

3.0
135 reviews
5 stars
59
4 stars
9
3 stars
4
2 stars
5
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Customers frequently reported problems with mail delivery, including packages being lost, delivered to the wrong address, or not delivered at all.

Mixed Experiences

While many reviews were negative, some customers praised specific staff members for their helpfulness and efficiency, indicating inconsistency in service quality.

Long Wait Times

Several customers noted long wait times at the post office, contributing to a frustrating experience.

Communication Problems

Customers expressed difficulty in reaching the post office by phone and receiving timely responses to their inquiries.
  • BS
    Bay Street
    Oct 28, 2025
    1.0
    People were very rude and didn’t really help us with what we needed. Very upset and frustrated
  • NL
    Nancy Lindsay
    Oct 25, 2025
    1.0
    I wish I had other options for mail delivery. We don't get mail until after 5 PM most days. And now this: We had mail held for a week. I arranged pick up at the PO for 10/22. Went there. They stated directly that it is not kept at the PO. They said I could have it delivered on the 23rd. Now it is the 25th and was promised delivery TODAY. My husband spoke to the mail carrier yesterday who told us this. I went to our mailbox, met the delivery person, expecting a bunch of mail and got NOTHING. I already filed a complaint. Now what do I do?
  • MM
    Me2 Mee
    Oct 7, 2025
    1.0
    Worst post office wow I had a package delivered yesterday and they said it was in the locker under the little mailbox in community and I check my mail but no key is in my box. So now my pet doesn't have hos medicine and I can't do a thing. This isn't the first time I have had my mail put in my neighbors mailbox and there's in mine.i mean if your job ito read addresses and you can't even do that maybe you need another job.
  • KR
    Kathy Rojas
    Oct 4, 2025
    5.0
    Always friendly staff. I enjoy the small town feel of this post office.
  • AS
    Ariel Smith
    Sep 9, 2025
    1.0
    Just left after not being able to mail a package because the “From” & “To” were not “good enough” for the post woman. Could not get a clarification except I had to “rewrite” them. Asked if the sticker would just go over the written addresses anyway. Clarified that they could read the addresses. Both agents said yes to both, but still wanted me to re-write it. There was no room on the package to re-write it… when I asked what to do, they provided me no solution. I again asked if they could simply input the addresses and print the label to go over it. They said no. I left, without the package shipped, and still nonplussed what was wrong. 😑

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.