United States Postal Service

3.0
139 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 83 Geneva Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
83 Geneva Dr, Oviedo, FL
32765, United States

Hours

Reviews

3.0
139 reviews
5 stars
61
4 stars
9
3 stars
4
2 stars
5
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Efficiency

Some customers praised the fast and efficient service, while others experienced long wait times and delays.

Package Handling

Numerous complaints about misdelivered packages and issues with package tracking were noted, indicating a lack of reliability.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others pointed out consistently rude behavior from certain employees.
  • AG
    Andrew Galloway
    Jan 2, 2026
    1.0
    This USPS office flagrantly mishandles military mail (3 in a row) delivery and return to sender addresses. They should be investigated by USPS Office of Inspector General and closed. They also never answer their phone. To do this to people deployed overseas is beyond disgusting.
  • EM
    Elvira Marquez
    Dec 27, 2025
    5.0
    Fast and efficient service. Employee was very knowledgeable.
  • ML
    Maureen Lue
    Dec 1, 2025
    1.0
    I waited over 45 minutes online and when I got to the counter I was told it was now 5 pm and I would have to come back tomorrow as they do not have time to process my letter that I wanted to be registered in quite a rude tone and I’m sure they saw me waiting and filling out the forms. Needless to say I will not be going back to that Post Office.
  • BS
    Bay Street
    Oct 28, 2025
    1.0
    People were very rude and didn’t really help us with what we needed. Very upset and frustrated
  • NL
    Nancy Lindsay
    Oct 25, 2025
    1.0
    I wish I had other options for mail delivery. We don't get mail until after 5 PM most days. And now this: We had mail held for a week. I arranged pick up at the PO for 10/22. Went there. They stated directly that it is not kept at the PO. They said I could have it delivered on the 23rd. Now it is the 25th and was promised delivery TODAY. My husband spoke to the mail carrier yesterday who told us this. I went to our mailbox, met the delivery person, expecting a bunch of mail and got NOTHING. I already filed a complaint. Now what do I do?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.