United States Postal Service

3.0
123 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 260 Williamson Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
260 Williamson Blvd, Ormond Beach, FL
32174, United States

Hours

Reviews

3.0
123 reviews
5 stars
51
4 stars
7
3 stars
6
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly and helpful staff, while others report rudeness and poor service.

Package Handling

Numerous complaints about lost or misdelivered packages, with some customers expressing frustration over the handling of their mail.

Self-Service Issues

The self-service kiosks are frequently reported as broken, leading to longer wait times and dissatisfaction among customers.

Cleanliness and Environment

The facility is generally noted as clean and well-maintained, contributing positively to customer experiences.

Communication Problems

Customers express frustration over lack of communication regarding package status and delivery issues.
  • BG
    Brenda G
    Dec 23, 2025
    5.0
    I was able to catch them before they closed at 5pm to buy a book of stamps for a little over $15 so I was able to mail off Christmas cards for my loved ones in time.
  • LW
    Lindsey Williams
    Dec 22, 2025
    5.0
    Love the self service area!
  • TP
    T P
    Nov 17, 2025
    1.0
    2 years ago, a good friend warned me NOT to mail any gift cards or cash from this Post Office no matter how small. She had mailed three Xmas cards to her kids with a little money and they were all stolen. Last month (October) against my wife’s advice, I mailed a birthday card with one bill. Of course it was stolen. I should have known better. Never again.
  • MM
    Margaret McGovern
    Nov 3, 2025
    5.0
    Always helpful service.
  • JT
    Just A Thought
    Oct 15, 2025
    5.0
    I'll start by saying Great work! I'm absolutely compelled to write this review. Last monday I dropped off a package at this Ormond Beach postal location to be delivered to me in New Jersey. It contained clothes and some necessary duplicates of legal papers regarding the probate of my deceased father's estate. Important stuff. When I arrived home in New Jersey on Sunday, I tracked my package and discovered that it should have arrived on Friday around 3pm. It wasn't there. I live in a development that has about 96 buildings. Packages are either in the mail or at your front door. Mine was an 10 lbs. Box. I checked about a third of the homes in my complex. Then I went to the group mailbox where I found an 8oz mailer envelope with two mailing labels on it; 1 addressed to a man in Tallahassee and the second was mine ($23.15 for an 10lb box) Yup, you guessed it right.There were two mailing labels on one package. My paid postage and tracking labled were mistakenly placed on someone else's package - - on top of the one that was already there. So, my 11lb box was, prayerfully, somewhere in the Ormond Beach Post Office without postage. It did, however, have my handwritten address on it. I tried calling the direct location, but that's pretty much impossible. I contacted my local post office as well as the consumer center and put in a service request. But somehow, someone in the Ormond Beach center located my package and mailed it to me before an investigation could get underway. Excellent work!! I'm grateful to the person who had the due diligence, presence of mind and empathy to see it through. In all likelihood, it was the kind and personable woman who serviced me in the first place. We talked about my not wanting to lose my favorite raincoat. I'm grateful for her and everyone who was involved in getting my package to me quickly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.