RXO

Reviews

• RR

  R R

  Mar 2, 2026
  1.0
  They take weeks (this is over 1 months) to deliver your order, they wait until they have enough deliveries near where your order is going in order to schedule your delivery. Customer service up to now has been terrible.
• CF

  Cindy Fontenot

  Feb 19, 2026
  5.0
  I just had a queen sized mattress delivered, it was on time, I received text messages showing where they were and when to expect delivery. The men were professional and respectful of my home! I am in Central Florida! Excellent Service!
• VF

  Vicente E. Figueroa Feliciano

  Feb 19, 2026
  5.0
  Great experience with the delivery team. They were in constant communication, keeping us updated on the delivery time.
• MA

  Mabby Abby

  Jan 8, 2026
  2.0
  Used by Lowes to deliver a refrigerator and microwave. Upon arriving, the main guy got pissy once I told them it was going up stairs. I asked several times if there was anything I could do to make it easier for them, such as removing the stair railings. He would ignore me or tell me to wait. Once the fridge was installed I gave them both a $30 dollar tip, and they quickly departed. I then took a look at the fridge and checked my house. All 4 of the front corners of the fridge were scratched and scuffed. Then I found damage to my walls in several places. I ended up having to call them 4 times before getting any kind of traction. Said a claim was never done the second time I called. I eventually got reimbursed for the damage, but they told me it was not their responsibility to pay for the damage to the fridge....... I'm really disappointed that these guys got tips, and didn't have the integrity to even tell me about the damage to the walls. (Which they definitely noticed). These delivery guys are just doing whatever they want, and letting corporate deal with it.
• CV

  Chad A. Vaughan

  Dec 20, 2025
  1.0
  Horrible service. Had a dishwasher delivered and paid for haul away service. They hauled the old machine to my front yard and left it. Didn’t complete installation. Left a huge mess. Worst customer service I have ever experienced. I’d rather strap a dishwasher to my back and walk it home form the store than ever use RXO again. What a joke.

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