Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1701 W Wetherbee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
394 reviews
5 stars
88
4 stars
21
3 stars
12
2 stars
18
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking urgency.
Long Wait Times
Many customers reported consistently long wait times, often exceeding 30 minutes, due to insufficient staffing at the counters.
Staffing Issues
Customers expressed frustration over the lack of staff during busy hours, leading to slow service and long lines.
Mixed Employee Experiences
While some employees received praise for their helpfulness, many others were criticized for their attitude and lack of professionalism.
Facility Conditions
The post office was described as dirty and poorly managed, with calls for better maintenance and organization.
- JSJariamny Silva2 days ago1.0Fui y una señora hispana de contextura grande para no decir otra palabra que estaba en el counter trató a 2 personas delante de mí de manera descortés y poco profesional y cuando tocó mi turno dijo que mi label era falsa que me comunicara con usps customer service porque ella no tenía tiempo para ayudarme. Simplemente es alguien que no quiere hacer el trabajo y muy mala actitud , fui a otra oficina y me recibieron mi paquete, pudieron scannear el label con normalidad. Es evidente que esta señora es una floja .
- KKKurt Kuffermann2 days ago1.0One star is too gracious. They have lost 3 checks coming to me in the last year. They send a photo of it then it never makes it to my box. Very suspicious 🤨
- TTTCG TSwandol6 days ago1.0Hands down WORST Post Office I've EVER been to!! 20 people in line and ALL 3 workers are sitting at their stations taking to eachother & not even acknowledging the line is out the door. I had to leave without sending my package off so I'm not late to work. I spent 45mins in line and only 2 people were helped from 8am until I had to leave at 8:45am. The 3 older ladies in there need to realize they ARE replaceable & talking about their hair can wait when customers are waiting in line!
- LVLaura Vega-JimenezNov 10, 20251.0Ohh, my god, I have been to different post offices all around Orlando. This one is by far the worst. If you can avoid it, please do they have no customer service. Whatsoever Their lines are forever long and the God awful man behind the door that always has to have something to say about the box doesn't do anything to assist doesn't give you any kind of assistance on what to do with a box. If it's wrong, just kind of makes you feel like you have to just fix all in front of everybody. And then still makes you buy their products!!!!! Changing a box was gonna cost me over a $100, and then the man still tells me I have to cut it down to fit properly. So it won't cost so much... That's what's his suggestion!!! So i paid $13. Ughhhhg All he had to do was give me a marker to mark out something that didn't need to be there.Instead.He didn't wanted me to scratch it out. Instead, I was supposed to cut it out like, I just automatically am able to just Cut it out. Like seriously, I don't have a knife on me. So how am I supposed to do it? My fingers??? My keys??? When i'm just trying to send something out. It infuriates me how they can't have the simplest of assistance. So terrible. And they made me break my nail in the process!!!
- AAAnaNov 1, 20251.0This is the worst office I’ve ever visited. The receptionists make the line move slowly because they spend their time talking to each other instead of helping people. On top of that, they have a very aggressive and unprofessional attitude when dealing with customers. People like this should not be working in customer service, as they make the experience truly unpleasant.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 1701 W Wetherbee Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and provides passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of this USPS branch?
Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at USPS's website, then complete the setup in person at your local Post Office.
What is the cost of a small PO Box here?
Prices vary by location. You can check exact PO Box pricing by entering your ZIP Code on the USPS PO Box management site.
Is after-hours access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific lobby hours may vary, so check with this Post Office for details.
Where can I grab a meal nearby after visiting the Post Office?
You can visit nearby restaurants like ZENSHI Handcrafted Sushi, Orlando’s Famous Wings, or Crazy Buffet for a variety of dining options.
Are there any transportation services near this USPS location?
Yes, you can find limo and town car services such as Rencia Luxury Transportation and car repairs at Executive Auto Repair Corp nearby.
What entertainment or recreational activities are available close to the Post Office?
Nearby you can visit Orlando Baseball Training for sports activities or check out The Minds Eye Orlando for arts and entertainment.