Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1801 N Econlockhatchee Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1801 N Econlockhatchee Trl, Orlando, FL
32817, United States
Hours
Reviews
2.6
189 reviews
5 stars
62
4 stars
11
3 stars
6
2 stars
7
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their kindness and professionalism.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability and resolution for these issues.
Wait Times
Customers frequently noted long wait times and understaffing, leading to dissatisfaction with the overall efficiency of service.
Facility Issues
The post office is described as outdated and poorly maintained, with inadequate facilities such as a lack of self-service kiosks and insufficient parking.
Mixed Experiences
While many reviews are negative, some customers reported positive experiences, highlighting helpful staff and efficient service during their visits.
- MGMelisa Garcia4 days ago1.0Terrible customer service. The staff there were rude and rude, constantly giving me the runaround when I didn't understand them. I will definitely avoid this office again.
- LALyn AvilesSep 13, 20251.0This post office employees and mail workers are Steeling packages. Everybody File an Online Complaint to the office of Inspector General with all your information so that this issue can be investigated and ended.
- FVFrank VassellAug 13, 20251.0Help needed for air-conditioning, please, for sake of employees. Customers don't spend much time in the agency, so we are not too impacted. Still mailing as much as I feel comfortable sending.
- BLBeach LifeAug 2, 20251.0My package was delivered to someone else's mailbox and of course no one has dropped it off at my place yet. You guys need to pay attention to detail!!!
- EPElena PerazaJul 30, 20255.0Hoy fui y las personas que trabajan me atendieron muy bien tienen muy buen servicio y atención al cliente
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service location at 1801 N Econlockhatchee Trl?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require scheduling an appointment online, although some limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is 24/7 access available for PO Boxes in this Post Office's lobby?
Most locations offer 24/7 lobby access to PO Boxes, but you should check with this Post Office for specific hours.
What nearby places can help me find or visit the United States Postal Service at 1801 N Econlockhatchee Trl?
Nearby landmarks include the United States Post Office, Halux Diagnostic laboratory, and The Residential Home Care Network, which can help orient you to the area.
Are there convenient places to eat or shop near the Post Office?
Yes, 7-Eleven convenience stores and gas stations are nearby for quick snacks or fuel before or after your visit.
Where can I find banking services near this Post Office?
Bank of America and Chase Bank are nearby for your financial service needs.
Are there beauty or personal care services near the Post Office?
Yes, nearby options include JR Nails Studio, Gloria's Spa, Carlitos Barber, and Mana Barber Shop for beauty and spa treatments.