Brand Certified
United States Postal Service
2.5(504 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10450 Turkey Lake Rd, Orlando, FL
32819, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10450 Turkey Lake Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
504 reviews
5 stars
165
4 stars
20
3 stars
9
2 stars
21
1 star
289
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about aggressive behavior and lack of assistance.
Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration and dissatisfaction.
Passport Services
The passport service was criticized for poor management, limited hours, and unhelpful staff, causing many customers to leave without assistance.
Mixed Experiences
While some employees received praise for their helpfulness, overall experiences varied greatly, with many customers expressing disappointment.
- GGGenesis GangoneFeb 25, 20265.0Si vas para sacar el pasaporte, si vas sin cita previa trata de llegar antes de las 2.30pm entregan solo 8 números y creeme que asiste bastante gente y solo atenderán a las 8 personas que tenga su número, alli mismo puedes hacer el money order, tomarte la foto, lo ideal es ir con todos tus documentos, pero tambien ellos te dan la planilla ds-11 para que la llenes, Michelle te atiende excelente, tomandole la foto a mi bebe también fue muy paciente y agradable. 10/10 todo fue super rapido
- CKCorey March (Kori)Feb 10, 20261.0A piece of advice, maybe don't talk bad about a customer, when said customer is standing 2 feet from you. Also trying to quickly give yourself a thumbs up on the screen before I even get a chance to review my experience is ridiculous. Really trying to game the system with your reviews there aren't ya?
- GGG GFeb 9, 20263.0I live on Wilderness Ct. I filed a complaint online because my letter carrier left all of the mailboxes open in my block on February 3, 2026. The supervisor Willie Montalvo followed up and left a voicemail immediately. He even followed up again. I have been trying to get through the automated phone system for weeks. Nobody answers the phone.
- MAMatiullah AndrabiFeb 3, 20261.0I came here and had an interaction with a woman whose behavior was very aggressive. The way she spoke to me made me feel as if she was arguing or fighting with me. I respectfully ask the manager to speak with her and address this behavior so that it can change. If she is dealing with a health or personal issue, I suggest that she be given time off to receive proper treatment.
- SAShabeer ahmad AimaqFeb 2, 20261.0There is an elderly Black female employee working at this location. I observed that she displays aggressive and inappropriate behavior and treats White customers differently, in a manner that appears discriminatory and racially biased. Additionally, her behavior raises concerns that she may be experiencing mental or emotional instability. I respectfully request that management investigate this matter and take appropriate action, including issuing a formal warning or terminating her employment if necessary. Today, in February 2026 at approximately 1:40 PM, I visited this location. Initially, I spoke with another employee who was very polite and professional. I explained that I currently live in my vehicle and only needed to receive my mail. She informed me that this was acceptable and that I could use this address. However, after I wrote down the address, I encountered the aforementioned employee. When she saw that I had written this location’s address, she spoke to me in a hostile and confrontational manner, to the point that I felt she was trying to start an argument. She sent me back and forth four times and treated me in a very disrespectful and offensive way. I kindly request that management review the security camera footage for the date and time mentioned above. I am telling the truth, and my account can be verified through the cameras.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10450 Turkey Lake Rd?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations can take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require scheduling an appointment via the online scheduler, though some offer limited walk-in hours.
Does this location provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Can I get a PO Box at this location and how do I reserve one?
Yes, PO Boxes are available and you can search and reserve one online at the USPS website. You will receive instructions to complete your setup in person at the Post Office.
Are the PO Boxes accessible after hours at this Post Office?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Please check with this local Post Office for exact lobby access times.
What nearby places can help me find or visit the United States Postal Service at 10450 Turkey Lake Rd?
Nearby you will find another United States Postal Service office and the Car Transport Pro car dealer, which can serve as landmarks to help locate this Post Office.
Are there nearby food options close to the Post Office where I can eat before or after my visit?
Yes, Nature's Table Cafe, a health food restaurant and smoothie bar, is nearby, offering a great place to enjoy a meal or refreshment.
Is there any nearby accommodation if I need to stay close to the Post Office?
Yes, you can find accommodations nearby such as Lake Vue Apartments, Bayfront on Sand Lake Apartments, and Buena Vista Hospitality Group hotels, convenient for longer visits.
Brand Certified Facts from United States Postal Service
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