Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10450 Turkey Lake Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
494 reviews
5 stars
160
4 stars
20
3 stars
8
2 stars
21
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Long Wait Times
Numerous reviews mentioned long lines and slow service, often with only one employee available to assist customers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Package Issues
Frequent complaints about lost or mishandled packages, with customers expressing frustration over the lack of resolution.
Management Concerns
Several reviews highlighted poor management and staffing issues, suggesting that the location is understaffed and poorly organized.
- JFJamie FarrellDec 29, 20255.0This usps office is very friendly and special shoutout to Michelle she was amazing!! 😁
- CDCruzing Through DisneyDec 22, 20251.0Completely understand why this place has 2 stars. And 2 stars is being generous. Everyone in there has an attitude. They’re also extremely dismissive. Waited in line for 30 minutes (not an issue, it’s Christmas time we get it) when we arrived to the counter the guy looked at our package and said “needs a label” then walked away. Making us figure out how to put a label on our box that’s covered in other writing. Then when finished we moved on to another person that asked if we had alcohol in the box. We said no. And she immediately told us “we can’t send that. You’ll have issues at the department” because our box had a little alcohol logo on it. Then she just completely moved on to the next person and ignored us. Not giving options, alternatives or a helpful solution. I’ve worked in customer service for years. I’m always super polite and respectful especially during times like this. They won’t see my face again here. Go ANYWHERE ELSE. They’re miserable people here.
- SSSamantha SanttiDec 22, 20251.0Not helpful. Terrible customer service. Told us our box had to be prelabeled when she helped another customer and printed his label for him. I’ve never had such an issue at USPS in 10 years. We left to use UPS. Will not be returning here.
- NNNIZZADec 9, 20251.0The customer service is terrible! LUCY attended us super badly, she made us understand that we are fools with my family and the worst thing is that it was the first time I changed the address and she did not know how to explain. A great bad first experience for LUCY!
- SCShannon Corales ColonDec 3, 20251.0I don’t know her name, but this are the only details I can remember to describe her. The tall color lady ( and I say color cus it wasn’t the white lady that was there, she half answered the question I made but she hesitated a little, seemed nice but also scared to say something and the other lady getting mad) maybe kind of a orangey colored hair that works in there just treated me so bad outta just a question that I made her. There’s no reason to act like that over a question about a box. I felt so bad, I wanted to go to another location but driving an extra 20 mins wasn’t an option at the moment. The other color lady finished the transaction with me and that was it. But now I know why this location got so many bad reviews. If you don’t like your job, you shouldn’t be there. Giving a bad treatment to your customers ain’t right. I kept my calm, send my package and continue with my day, but the day that somebody else can’t kept their calm and the situation escalates, then employees are gonna act like it wasn’t their fault. So, so sad!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10450 Turkey Lake Rd?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and many locations can take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require scheduling an appointment via the online scheduler, though some offer limited walk-in hours.
Does this location provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Can I get a PO Box at this location and how do I reserve one?
Yes, PO Boxes are available and you can search and reserve one online at the USPS website. You will receive instructions to complete your setup in person at the Post Office.
Are the PO Boxes accessible after hours at this Post Office?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Please check with this local Post Office for exact lobby access times.
What nearby places can help me find or visit the United States Postal Service at 10450 Turkey Lake Rd?
Nearby you will find another United States Postal Service office and the Car Transport Pro car dealer, which can serve as landmarks to help locate this Post Office.
Are there nearby food options close to the Post Office where I can eat before or after my visit?
Yes, Nature's Table Cafe, a health food restaurant and smoothie bar, is nearby, offering a great place to enjoy a meal or refreshment.
Is there any nearby accommodation if I need to stay close to the Post Office?
Yes, you can find accommodations nearby such as Lake Vue Apartments, Bayfront on Sand Lake Apartments, and Buena Vista Hospitality Group hotels, convenient for longer visits.