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Visit your local Post Office™ at 3200 N Hiawassee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
193 reviews
5 stars
55
4 stars
8
3 stars
4
2 stars
5
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about certain employees being disrespectful and dismissive.
Delivery Issues
Numerous reviews highlighted problems with mail delivery, including missing packages, incorrect deliveries, and delays.
Operational Hours
Customers frequently noted that the post office does not open on time, leading to long wait times and frustration.
Staff Performance
While some employees received praise for their helpfulness, many others were criticized for being lazy and unmotivated.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.
- PBPaul The Natural barberOct 1, 20255.0My experience is always good. Many people leaving bad reviews, just need to review themselves, and understand most times you receive the same energy you put out. Every person I’ve dealt with in this post office was courteous and solved whatever issue I may have had.
- JDJody Ann DunkleyAug 27, 20251.0This is the worst ever post office that a person could ever go to! Not only are the staff highly disrespectful they will go and change around your mail without consent and send your package 📦 to someone else delivery address, Catina the manager for that specific post office should really be fired because she is so rude and she will disconnect the call while speaking to a customer, I told this lady that it’s her job as a postal worker to ensure that customers needs are being met but unfortunately with people like her it’s hard for them to comprehend basic communication skills and take everything as an insult she is just as bad as someone working at Family Dollar because that’s going to be her new job when she gets fired , she is very disrespectful and they need to hire new staff. I have to call in every week about the same issues with my mail and rather than fixing the problem she insists on arguing when I’m the customer and she is the worker.
- JAJ AAug 20, 20251.0At this point i think these postal workers from that specific location need to stop STEALING people mails and packages. I been living at the residences at west place apartment for 2 years and I’ve never received any mail or packages but always received my daily digest emails saying that my mail has been delivered when I run to mailbox it’s empty or just newspapers. When I go to the post office the managers and supervisor make u feel like you’re lying and giving u some stupid green slip to fill out and giving some good excuses of why the mail carrier is not delivering mail to my address. First they said it was because my name was not in mailbox I wrote my name in it several times the mail guy tear the paper every single time. When complaints about his behavior he stopped removing the paper but still not delivering anything, went back and complaint again they said well it is because my mailbox is full that’s why I’m not getting mail but meanwhile I never get no mail how is the box full? Then he broke the little latch on the mailbox door so that he can have a good excuse of why he can’t deliver my mail, now the post office supervisor telling me well in order to get mail I need to ask my apartment complex to fix the mailbox door. Which I’m not gonna do because even before the latch was removed he never used to deliver my mail so I feel like even if they fix it he still won’t deliver my stuff. One time I went to pick up a package he didn’t deliver the package was no where to be found and when the finally found it the next day it was opened so that can tell u somebody really be stealing that’s why they can’t do their job. So I decided to stop complaining so everything paperless or send important stuff to my mom or friends address and pick up from there because he refuses to deliver nothing for my address and it seems like not even the post office manager or supervisor can help me in the situation. They need to shut down this location because nobody there seem to like their job.
- NANicole AtwellJul 24, 20251.0This place is ABSOLUTELY HORRIBLE…I have NEVER in my life EVER had an issue getting my mail until I moved to pine lakes it’s ridiculous
- KLKD LANEJul 19, 20251.0Horrible staff and service. They really dropped the ball at this location! Drivers don’t even use common sense. Stuffed my mail box with packages even after I went into the Post office and instructed them several times NOT to do this. Additionally you would think cramming a tiny box with retail items being a bad idea would be common sense. But I guess common sense isn’t that common anymore smh. I’m starting to wish I lived in a different area. It really sucks having incompetent postal workers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3200 N Hiawassee Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also provide passport photo services. Be sure to complete and print your application form before visiting.
Is an appointment necessary for passport services at this location?
You typically need to schedule an appointment using the online scheduler as most passport services have set hours. Limited walk-in hours are offered at select locations.
What are the hours of operation for this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can search and reserve a PO Box online securely. Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
What nearby dining options are available when visiting the Post Office at 3200 N Hiawassee Rd?
Nearby, you can find Curbside Chef Food Truck, Subway, 438 Wings & Grill, Carribeanqueen Cuisine, Antille's Cuisine Caribbean Restaurant, and NY Fried Chicken for various dining choices.
Are there nearby services where I can shop for beauty supplies or get alterations?
Yes, Elegant Beauty Supplies Superstore and Elegant Beauty Supplies Superstores offer cosmetic and hair supplies nearby. PD Alterations provides sewing, appliance repair, and furniture assembly services close to this location.
Can the nearby Post Offices help me find additional USPS-related services?
Yes, nearby United States Postal Service and United States Post Office locations can provide additional mailing and shipping services to assist you if needed.
What is the best way for a customer to get a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. If applying in person, bring two valid forms of ID and your completed application.