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Brand Certified

United States Postal Service

2.4
(197 reviews)

Business Details

3200 N Hiawassee Rd, Orlando, FL
32818, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3200 N Hiawassee Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3200 N Hiawassee Rd, Orlando, FL
32818, United States

Hours

Reviews

2.4
197 reviews
5 stars
57
4 stars
8
3 stars
5
2 stars
5
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and dismissive.

Delivery Issues

Numerous complaints about mail not being delivered, packages going missing, and incorrect mail being placed in mailboxes.

Staff Performance

Feedback indicates inconsistency in staff performance, with some employees praised for their helpfulness while others were criticized for their attitude and professionalism.

Operational Problems

Customers frequently noted issues with long wait times, the post office not opening on time, and lack of staffing.
  • JF
    Jaden Flowers
    Jan 20, 2026
    1.0
    Terrible customer service! Wish there was more I could do than just leave a bad review
  • MR
    Martha Rivers
    Dec 25, 2025
    5.0
    I have frequent this location for the past 10 years that I have been in this community. As I have stood in line and even while I was at the clerk's window, I have never been mistreated or disrespected by any of the employees there. I would like to thank them for continuing to give the excellent service that I have seen them give through the years!!!
  • RD
    Rubinson Dorcé
    Dec 20, 2025
    5.0
    It’s the best facility in Orlando city. The staff is always welcoming and supportive.
  • AA
    Angel Artu
    Dec 15, 2025
    3.0
    Now you can not cash postal money orders because they don't have as much cash as they used to, due to debit cards and credit cards. I went to two different one and could not cash my money order from was by them.
  • PB
    Paul The Natural barber
    Oct 1, 2025
    5.0
    My experience is always good. Many people leaving bad reviews, just need to review themselves, and understand most times you receive the same energy you put out. Every person I’ve dealt with in this post office was courteous and solved whatever issue I may have had.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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