Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10401 Post Office Blvd W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10401 Post Office Blvd W, Orlando, FL
32862, United States
Hours
Reviews
3.1
369 reviews
5 stars
175
4 stars
21
3 stars
9
2 stars
9
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful staff like Arturo and others reporting rudeness and unprofessional behavior from certain employees.
Efficiency
Customers frequently mention long wait times and inefficiencies, particularly during peak hours, leading to frustration.
Hours of Operation
The extended hours, including Sunday openings, are appreciated by many customers for convenience.
Service Quality
While some experiences highlight excellent service, numerous reviews indicate significant issues with package handling and overall service quality.
Staff Attitude
Several reviews point to a lack of courtesy and professionalism from certain staff members, impacting the overall customer experience.
- ZAzamarie arroyoOct 15, 20255.0Went today to sent a next day package. Maryvwas so helpful and give me excellent customer service.
- EEElkeOct 15, 20255.0Wurden sehr nett bedient. Keine lange Wartezeit. Längere Öffnungszeiten was sehr angenehm ist. Immer wieder gerne.
- YMYadira MartinezOct 12, 20255.0Went to this location for passport service, the guy that took care of us check everything with us and helped us with the photos, money order and process. He was very patient and friendly.
- ESEva StarkOct 1, 20251.0The terrible experience of the worker on the estate of Ray. gave me non-correction information then asked me to repackage my packages. and when he did, he found a reason not to send from. The supervisor was not found as usual. In the end, I couldn't send anything.
- LQLucy QBSep 25, 20251.0The bald guy with the glasses and mask is disgustingly rude. I went to drop off a package and the only thing he could tell me was how wrong the package was put together. I've been going to this location for years and have dropped several packages off with no issue. When I asked him what I could do to correct whatever issue he had all he could keep telling me was how wrong my package was. He had no courtesy or any desire to direct me on how to fix my package to make it correct. When I told him he was being rude to me, he told me to go stand in the corner, and got a supervisor. After speaking with the supervisor she was able to help me with no issue. The only thing I had to do was move the postage stamp to a different location on the package. Someone needs to have a discussion with him because he is gross and I don't see how he is allowed to help the general public with his attitude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 10401 Post Office Blvd W?
This Post Office offers mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, thousands of Post Offices including this location accept first-time U.S. passport applications and many provide passport photo services.
Do I need an appointment for passport services at this location?
Yes, passport services usually require an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office and how do I do it?
You can reserve a PO Box online through the USPS website and complete setup at the Post Office in person.
Does this Post Office provide 24/7 access to PO Boxes?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check locally for exact access times.
Is the United States Postal Service near the Orlando Main Post Office?
Yes, the Orlando Main Post Office is one of the nearby locations, making it convenient for customers to access multiple postal services in the area.
Are there other shipping centers near this USPS location?
Yes, nearby shipping centers include Fedex Staffed and FedEx Drop Box which offer additional options for sending packages.
Can I visit nearby locations like Magic Carpet Aviation or Signature Aviation when I come to this Post Office?
Yes, Magic Carpet Aviation and Signature Aviation are nearby, so you might consider visiting or coordinating travel plans around your visit to the Post Office.
How might a customer use nearby services like Assisted Living Orlando or REO Professional Services in combination with a visit to the USPS?
Customers visiting the Post Office might find it convenient to also visit nearby businesses such as Assisted Living Orlando or REO Professional Services for related personal or professional needs.