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Brand Certified

United States Postal Service

3.1
(382 reviews)

Business Details

10401 Post Office Blvd W, Orlando, FL
32862, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10401 Post Office Blvd W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10401 Post Office Blvd W, Orlando, FL
32862, United States

Hours

Reviews

3.1
382 reviews
5 stars
182
4 stars
22
3 stars
9
2 stars
9
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of empathy.

Operational Issues

Customers frequently report issues with long wait times, inconsistent hours, and problems with package tracking and delivery.

Positive Experiences

Several customers highlighted positive interactions with specific staff members, particularly Arturo, who provided excellent service and support.

Frustration with Policies

Many reviews express frustration with the policies and procedures at this location, including appointment cancellations and lack of clear communication.
  • YG
    Yulien González
    Feb 19, 2026
    1.0
    Mala experiencia hice mi cita para el pasaporte de mi bebé yo y su papá tuvimos que dejar de trabajar para venir y cuando llegamos a la cita,no estaba la persona que hace los pasaportes,perdimos el día,no recomiendo venir a este sitio hagan su cita en otro lugar
  • KV
    karla valdes
    Feb 15, 2026
    1.0
    Terrible service they ask for punctuality they demand thousands of paperwork to be able to get a passport and when they arrive they are closed they don't give any explanation if they find hours here don't take them they came 2 hours from here and it can't be that they don't even give a notice
  • CD
    CJ Deguara
    Feb 7, 2026
    5.0
    Absolutely amazing!
  • AS
    Ayaan Siddiqui
    Feb 1, 2026
    1.0
    Got here before they closed, had to send something important but they left and closed early. Very disappointed. Maybe they should follow the timings they had instead of closing early.
  • AB
    Albert Benson
    Jan 21, 2026
    5.0
    Great staff and service. I loved

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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