United States Postal Service

2.2
284 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7707 S Orange Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7707 S Orange Ave, Orlando, FL
32809, United States

Hours

Reviews

2.2
284 reviews
5 stars
65
4 stars
15
3 stars
9
2 stars
11
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and unprofessional.

Delivery Issues

Numerous complaints about unreliable delivery, including packages marked as delivered but not received, and misdelivery of mail.

Staff Performance

While some customers praised individual staff members for their helpfulness, many reviews highlighted a lack of accountability and professionalism among employees.

Long Wait Times

Customers frequently mentioned long wait times and crowded conditions at the post office.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone and poor communication regarding package status.
  • DR
    Daniel Rivera
    3 days ago
    5.0
    Very friendly and very fast. Plenty of parking. In and out in under 10 minutes.
  • TW
    Too Williams
    Nov 1, 2025
    1.0
    The lady wouldn't let me charge my phone to get an address and their rates is high
  • MN
    Mother Nature333
    Nov 1, 2025
    1.0
    THE POST OFFICE AND MAILMAN MISPLACED MY HUSBANDS NECKLACE WHICH I PAID OVER $100 DOLLARS FOR. I HAD TO GO THROUGH HELL TO TRY AND GET MY MONEY BACK AND NEVER RECEIVED PAYMENT FOR MY LOST PACKAGE. THESE PEOPLE JUST SCREWED ME OVER!!!! ZERO STARS!!!
  • RM
    Rob Macias
    Oct 13, 2025
    5.0
    The staff is exceptional. They care and do their job professionally. Couldn’t find any improvement to be made. I don’t see how anyone could rate them 1.
  • HM
    Hernan Morales
    Sep 18, 2025
    1.0
    Este es el post office más malo que eh visto no ayudan en nada según ellos alguien recogió mi paquete i ahora nolo encuentran I para colmo tedan un número para llamar de reclamos I nadie atiende la llamada te hacen hacer un caso para después decirte vete online I al el reclamo para ver site devuelven el dinero mientras no es culpa de uno todo loquete hacen hacer por no hacer su trabajo bien no es justo pronto me cambiaré el mail box para eso uno paga

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.