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Brand Certified

United States Postal Service

2.2
(291 reviews)

Business Details

7707 S Orange Ave, Orlando, FL
32809, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7707 S Orange Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7707 S Orange Ave, Orlando, FL
32809, United States

Hours

Reviews

2.2
291 reviews
5 stars
72
4 stars
15
3 stars
9
2 stars
10
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some praising staff as friendly and helpful, while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous reviews highlight consistent problems with package delivery, including misdelivery, packages marked as delivered but not received, and lost items.

Staff Efficiency

While some customers appreciate the quick service and efficiency of staff, others report long wait times and poor handling of requests.

Communication Problems

Many customers express frustration over the lack of communication, including unresponsive phone lines and inadequate assistance with issues.
  • SK
    Sai Krishna
    Feb 18, 2026
    5.0
    Smooth and very much satisfying experience. Lady MARI is too helpful and very much patient. Loved the work
  • IA
    Ivy Ramos cruz adoradora
    Feb 15, 2026
    5.0
    They have really good costumers service
  • AP
    Alfonso Jimenez Peña
    Feb 3, 2026
    1.0
    Terrible service, the black girl who works there in the morning is rude, unfriendly, unhelpful, the customer experience is awful and disastrous, she refused to give me my package and sent it back to my home country. Horrible, disastrous.
  • SS
    Stardust Skies
    Jan 29, 2026
    5.0
    I am giving 5 stars because the support I received from here was truly admirable & appreciated. I made a mistake on the ship to label, the staff was able to locate my parcel and helped me from a disaster of having to have it returned to me. Thank you very, very, very much Pine Castle Post Office! You are superheroes to me & my family!
  • GB
    Graye Brown
    Jan 11, 2026
    5.0
    Informed the guy at the front desk I may have forgotten to put my PO Box number when getting a package delivered and he told me it would likely still arrive in the box since the head person will check the name and make sure the package belongs at the facility- happy to say I got my package in my PO Box 🙏

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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