Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2860 Delaney Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly a clerk named Bernice, leading to significant customer dissatisfaction.
Appointment Issues
Many customers reported problems with passport appointments, including staff being unavailable, appointments being rescheduled, and long wait times without communication.
Staff Attitude
A consistent theme in reviews was the negative attitude of employees, with many customers feeling disrespected and dismissed during their interactions.
Service Efficiency
Customers expressed frustration over the inefficiency of service, including long wait times and lack of assistance, particularly during busy hours.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific staff members who provided helpful and friendly service.
JC
Jesus Calderon
Dec 30, 2025
1.0
Extremely unprofessional and unacceptable service.
On December 30, 2025, my wife had a scheduled passport appointment for our son. Despite arriving on time, she was completely ignored for no apparent reason and forced to wait nearly two hours. When she was finally acknowledged, it was only to be told that a document was missing. There is absolutely no excuse for making someone wait almost three hours just to provide such basic information.
The staff’s behavior was rude, dismissive, and highly unprofessional. My wife was treated with disrespect and indifference, which caused unnecessary stress and frustration. This office showed a complete lack of organization, courtesy, and basic customer service.
For a government office handling important documents, this level of incompetence and poor treatment is unacceptable. I strongly discourage anyone from using this office unless serious improvements are made.
JB
J B
Dec 8, 2025
1.0
Its 8:40 now and they still haven't opened. Everyone inside is just talking and nobody even cares to acknowledge the huge line outside.
BM
Bianca Marie
Oct 29, 2025
1.0
Workers are so rude and lazy everytime I come here. Only come here cause its the closest to me.
PW
Paul Walker
Oct 22, 2025
4.0
Not a bad location...quick and easy and always enough parking
MP
Michele Potter-Grabinski
Oct 10, 2025
1.0
SENT OUT CERTIFIED MAIL 2 WEEKS AGO AND ITS STILL NOT EVEN CHECKED IN! IT IS TIME SENSITIVE MAIL HENCE WHY ITS CERTIFIED AND WAS EXPECTED TO BE DELIVERED AS SUCH! THE FACT THAT THE USPS IS THIS INCOMPETENT IS SOMETHING THAT NEEDS TO BE ADDEESSED QUICKLY!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2860 Delaney Ave?
You can send mail and packages, purchase money orders, rent Post Office boxes, get passports, buy gift cards, and access various shipping and mailing services.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website, then complete your setup in person at the Post Office.
Is 24/7 lobby access available for checking PO Boxes here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but availability may vary; check with this Post Office for exact hours.
Are there other postal or passport service locations near this Post Office?
Nearby options include the United States Post Office, United States Postal Service, and US Post Office Dixie Village Station, which also offers passport and visa services.
What nearby financial institutions can help if I need banking services before or after visiting USPS?
TD Bank is located nearby and can assist with banking needs in the area.
What nearby dining options are available for a meal or snack near the Post Office?
Jason's Deli, Firehouse Subs, and Firehouse Subs (another location) are nearby food spots where you can enjoy a meal before or after your visit.
Are there local retail stores near the Post Office where I can shop after mailing packages?
Yes, places like K & G Fashion Superstore, Ross Dress for Less, and AT&T Store are nearby for clothing, electronics, and other retail shopping.