Brand Certified
United States Postal Service
2.3(272 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2860 Delaney Ave, Orlando, FL
32806, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2860 Delaney Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
272 reviews
5 stars
68
4 stars
16
3 stars
7
2 stars
16
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, particularly from specific employees like Bernice and Kathleen, leading to a negative customer experience.
Appointment Management
Customers frequently reported issues with appointment scheduling, including staff being unavailable during scheduled times and a lack of adherence to appointment protocols.
Staff Professionalism
Many reviews indicated a lack of professionalism among employees, with complaints about unhelpful attitudes and chaotic service.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members who provided helpful and friendly service.
Facility Conditions
Several reviews mentioned the post office's cleanliness and organization issues, contributing to an overall negative impression.
- IHIan HsiaoFeb 23, 20261.0Why would you post that you take walk-in during 2:30 and 3:30 and then make me wait in line and then refuse to help me with my kids passport renewal? Like I don’t get it and keep repeating I need an appointment. Why waste my time and gas and having to pull my kids out early from school. Just remove the hours posted and say appointment only.
- MCMaat ColaireFeb 20, 20261.0THEE worst post office I’ve ever had the utter disgust of being in. This place is atrocious. Nasty counters with paint almost completely faded from wear. Old, outdated flooring that looks like it hasn’t been updated since maybe the 60s. Filthy walls with cake up gunk. Oh my! I recently moved from Winter Park and was accustomed to their post office. They too have their issues but after THIS I’ll never see it in the same light. Apparently only certain zip codes get decent post offices. They wouldn’t even let me borrow some tape! I had run out of tape due to my move and thought “no big deal. The post office has tape”. Upon asking I was promptly made aware that if I needed tape I’d have to purchase it myself. Thankfully a nice lady was there and let me use hers. Whew! A real dump this place.
- DLDr.George Lizardi-TorresFeb 12, 20261.0Horrible. A woman that works there name Berenice have a VERY bad disposition to work with people, nasty attitude, and no knowledge to handle herself and /or not internal anger that she have, she should get either re-trained, or be removed from the front to work in the back away from people. Mistreating each and every senior citizen that walked thru the door of this postal office, shame on her
- ABAdriana BricenoFeb 11, 20265.0Tenía un poco de temor en la cita de hoy para la solicitud de pasaporte de mi bebé por todos los comentarios, aunque pensé que tenía todos mis documentos por temas internos pidieron un documento adicional que no estaba en los requisitos sin embargo la Srta Andrea se portó extraordinario con nosotros tuvo mucha paciencia con mi bebé en tomarle la foto cada experiencia es diferente además que la actitud de uno también dice mucho ! Mil gracias por todo los recomiendo
- CCChira ChamlongsupalakFeb 5, 20261.0Hispanic lady (Clerk 21 on my receipt) was rude. I asked to take photo of my stamped envelope for my tax record, she said l, “No, you can’t. You have your receipt.” She’s the first to say NO to this request ever in my 50 years of USPS experience. Obviously, I was unhappy but did not want to cause a scene, so I was silent. After she handed me the receipt, I took it without saying a word and left. She then shouted/raised her voice (for me to hear?), “YOU’RE WELCOME!” If she thinks that’s the way to handle an unhappy customer, good luck to her employer!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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