Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 650 N Alafaya Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
602 reviews
5 stars
131
4 stars
21
3 stars
17
2 stars
27
1 star
406
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted a consistent pattern of rudeness and unprofessional behavior from staff members, with many customers feeling belittled and disrespected.
Customer Service
Customers frequently reported poor customer service experiences, including lack of assistance, refusal to help, and overall dissatisfaction with service quality.
Operational Issues
Several reviews mentioned operational problems such as broken drop boxes, incorrect information about hours of operation, and issues with package handling.
Positive Experiences
Despite the negative feedback, some customers did report positive interactions with specific staff members who were helpful and friendly.
- MMMatt Martinez2 days ago1.0This post office is terrible, workers are confrontational, and disrespectful especially the Asian lady.
- TMT Mich6 days ago1.0Gina is absolutely the worst manager I have ever encountered , she is beyond unprofessional i cannot believe she was hired by these people. Something needs t
- RMRufino MarinoDec 18, 20251.0650 N Alafaya Trail #101, Orlando, FL 32828. This location's staff has a terrible attitude; they don't want to work. I don't understand why they don't just stay home. They want to earn more money with those sour faces, like they've been eating lemons.
- LKLuz KellyDec 17, 20255.0The post office is always so festive looking when holidays approach. They take time to decorate so beautifully. And the customer service is so on point. Thank you for always helping out and getting the lines down as fast as you can. I understand customer service first hand and appreciate every individual that works in the same field. Merry Christmas to you all and HNY 2026
- SRSridhar called Sri aka Dr.JustKidding RangaswamyDec 6, 20255.0This post office was the closest Post office. i had to go to verify few things due to my work related benefits.. they say FSAFEDS... so it was little hard through computer... By calling the Organization it was not heling... so i had to go closer to my Office.... This was 2.1 miles. this was the day of yelp event. December 2nd 2025. Gavin is super quick, knowledgeable...he states thats what he is paid for. A man committed to USPS in this Alafaya Trial. i would definitely recommend such a good, fair, balanced attitude for customers.. he really works for the country's Post office... one of the best person i had come across.. They work on Saturdays and they are open till 1800 also on weekdays Amazing. This is the biggest post office, i have ever seen in Orlando or neighboring areas... possiblly wherever i had been to... Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 650 N Alafaya Trl?
At this location, you can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, you typically need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours may be available.
What are the operating hours of the United States Postal Service on N Alafaya Trl?
Monday through Friday, the Post Office is open from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservations are available at the USPS website, and you'll need two forms of ID and a completed application if applying in person.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. It's best to confirm with the local Post Office.
What nearby places can I visit before or after my visit to the Post Office?
You can check out the Kennedy Space Center Tour, Original Orlando Tours for walking and food experiences, and nearby shopping spots like bealls and Staples.
Is there a gym close to the United States Postal Service on N Alafaya Trl?
Yes, Planet Fitness is nearby, offering gym and spa services you can enjoy before or after visiting the Post Office.
Are there restaurants near the Post Office location on N Alafaya Trl?
Yes, you can find restaurants such as Toppnpie (pizza), Ahmed Indian Restaurant, and Panda Express within the vicinity for a quick meal.
How can I book an appointment for passport services at this Post Office?
You can schedule your passport service appointment using the USPS online scheduling tool available via the Post Office website or reservation URL.