Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 51 E Jefferson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.5
142 reviews
5 stars
76
4 stars
9
3 stars
7
2 stars
4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some staff members like Ray and Jay received praise for their helpfulness, others like Neysha and Christian were criticized for rudeness and poor service.
Efficiency
Many customers noted quick service and minimal wait times, especially for passport applications, but there were also complaints about slow service and long lines.
Staff Attitude
Several reviews highlighted friendly and professional staff, but there were significant mentions of rude behavior from certain employees, leading to a divided perception of staff attitude.
Communication Issues
Customers expressed frustration with the lack of phone support and unresponsive management regarding service issues, indicating a need for better communication.
- EGElvis GonzalezDec 24, 20251.0Worst costumer service i ever seen
- EFElizabeth FisherNov 19, 20251.0Everyone in that store is rude. Especially the one with dreads at the front desk. Cannot speak to you, texting while you're trying to ship your order with disgusting fingernails- didn't even want to touch the receipt after he did. Just very rude. Had a terrible experience and I was only in there for five minutes. Hope you find something to satisfy your miserable life.
- NSNina SerranoNov 18, 20255.0Always a pleasure
- AMAllison MicozziNov 14, 20255.0I had the best experience at this location. They made me feel welcomed, gave fast service, and made me laugh! Jay and Chris are the best!
- MSMichelle StileOct 7, 20255.0I love this post office (and not just for the aesthetic). They staff are so friendly and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Orlando?
The United States Postal Service is located at 51 E Jefferson St, Orlando, FL 32801.
What are the operating hours for the United States Postal Service at 51 E Jefferson St?
The post office is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State. You should complete and print your passport application before applying.
Do I need an appointment to use the passport services at this Post Office?
Yes, most passport services require an appointment through the USPS online scheduler, although limited walk-in hours may be available.
Does this location provide passport photo services?
Yes, you can get your passport photo taken at this location, but an appointment is needed using the online scheduler.
How much does a passport photo cost at this USPS?
A passport photo at USPS costs $15.
Can I rent a PO Box at this United States Postal Service?
Yes, you can rent a PO Box. You can check availability and reserve one online or apply in person at this location with appropriate identification.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with the local Post Office for exact lobby access times.
What nearby places can I visit around the United States Postal Service at 51 E Jefferson St?
Nearby places include the U S Post Office Jefferson St, the Diocese Of Orlando Chancery, and the LOUD Hookah Lounge. These spots offer options for government services, religious visits, and dining or entertainment before or after your postal trip.
Is there convenient nearby transportation or significant locations near the USPS at 51 E Jefferson St that can help me find the Post Office?
Nearby you will find other postal centers like United States Post Office and FedEx Office Print & Ship Center, which can serve as landmarks. Also, corporate offices like SunRail City Center are close by, helping orient visitors to the area.
Are there any dining options near the USPS at 51 E Jefferson St where I can eat before or after my visit?
Yes, nearby dining includes The Neighborhood Eatery, Thai Cafe, and Members Only Chop Shop, offering a mix of Korean, Thai, American cuisine, and beauty services.