Brand Certified
United States Postal Service
3.5(145 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
51 E Jefferson St, Orlando, FL
32801, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 51 E Jefferson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.5
145 reviews
5 stars
78
4 stars
10
3 stars
7
2 stars
4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members like Ray and Michelle received high praise for their helpfulness and professionalism, others, particularly Neysha and Christian, were criticized for rudeness and poor service.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of the staff, particularly in assisting with passport applications, although there were notable exceptions where staff were described as rude.
Service Efficiency
Customers appreciated the efficiency of service during passport appointments and general mailing, although there were complaints about long wait times and staff leaving customers unattended.
Communication Issues
Many customers expressed frustration over the lack of phone support and communication, with reports of unanswered calls and inadequate responses to inquiries.
- DVDani VlogsFeb 20, 20265.0Que equipe incrível, atendimento excelente o Sr Ray nos atendeu com quando excelência. Prestativo e nos ajudou com o passaporte do meu filho.
- WMWilliam MorganFeb 17, 20264.0I had to visit this place because my great-grandfather worked here many years ago. I was pleased to find some really interesting historical displays. Service options and standards were typical of most USPS offices.
- CSChris ShumateJan 16, 20261.0They never answer the phone
- EGElvis GonzalezDec 24, 20251.0Worst costumer service i ever seen
- EFElizabeth FisherNov 19, 20251.0Everyone in that store is rude. Especially the one with dreads at the front desk. Cannot speak to you, texting while you're trying to ship your order with disgusting fingernails- didn't even want to touch the receipt after he did. Just very rude. Had a terrible experience and I was only in there for five minutes. Hope you find something to satisfy your miserable life.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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