Brand Certified
United States Postal Service
3.4(136 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5087 Edgewater Dr, Orlando, FL
32810, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5087 Edgewater Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.4
136 reviews
5 stars
66
4 stars
14
3 stars
6
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted exceptional customer service from specific employees like Bill, Althea, and Alvin, who were noted for their helpfulness and professionalism.
Inconsistency
Customers reported inconsistent service experiences, with some praising the staff while others described poor service and lack of assistance.
Delivery Issues
Numerous complaints were made regarding delivery problems, including lost packages, delayed mail, and poor communication about delivery status.
Staff Attitude
While many reviews praised the friendliness of the staff, there were also mentions of rude behavior from some employees, leading to a mixed perception of staff attitude.
Operational Hours
Customers expressed frustration over the branch's operational hours and the lack of access to services outside of regular hours.
- ASAsi ShFeb 16, 20262.0I've had a terrible experience with their "not caring" workers, causing a delay in important letter I had to send simply by not paying attention to the destination address, and having that "to busy for you" face... Never going there again!!
- SPSasha PerardFeb 10, 20265.0Neysha & William were both very helpful with helping me attain my passport! Thank you so much for your incredible customer service!
- SRSri aka Dr.JustKidding RangaswamyDec 22, 20255.0Mr. Bill brother is the best and greatest asset to this Post office, he knows the job thoroughly in every way... Outstanding helping attitude, which is rare to find in today's world... We need people like him.... this makes a legend or impact in the USPS world... I fully rely on such good diligent people in this office. I cannot say more words. His actions and deeds speak. If there is any undercover boss who comes, you can see he excels. He does not do anything specific...he does it across the board... Genuinely nice, truly genuine, honest person. We need people like Mr. Bill. Rather some people will do or give to certain people ...Bill is unbiased, exceptionally great like Mrs. Althea -retried employee- she is impressive ... Earlier Manager I forgot to write down. This USPS manager earlier 8 or 7 or 10 years ago were all impressive. they get things done in one go... telling the exact facts. Without his help, I would not have able to complete the entire Renewal process. he is super intelligent, he can understand, which one to do ..how to expedite, how much the fees, what to process, which one to attach, he went out of the way to type a letter to return this US Passport which have the Indian Visa which expirees in 2027… he went out of the way to type a letter for me.. This kind of work should never go unnoticed... Big Shout or kudos to Mr. Bill brother in 32810...he must be here for more than 20 + years I guess... well rounded person. If there is any undercover boss who comes, you can see he excels. He does not do anything specific...he does it across the board... Genuinely nice, truly genuine, honest person. We need people like Mr. Bill. Rather some people will do or give to certain people ...Bill is unbiased, exceptionally great like Mrs. Althea -retried employee- she is impressive ... Earlier Manager I forgot to write down. This USPS manager earlier 8 or 7 or 10 years ago were all impressive. they get things done in one go... telling the exact facts. Without his help, I would not have able to complete the entire Renewal process. he is super intelligent, he can understand, which one to do ..how to expedite, how much the fees, what to process, which one to attach, he went out of the way to type a letter to return this US Passport which have the Indian Visa which expires in 2027… he went out of the way to type a letter for me.. This kind of work should never go unnoticed... Big Shout or kudos to Mr. Bill brother in 32810...he must be here for more than 20 + years I guess... well rounded person. Initially for the first time, I got my US Passport in the Year 2006. September 27, 2016, was due date to renew. Lot of Federal contracting companies asked me to renew early... So, I had gone to Lockhart PO on July 9th, 2016, on a busy Saturday… B. Bill went out of the way to tell and suggest I should re-do the application only the first page and what not -checked every piece of form… We were able to send on July 9th, 2016, on a Saturday and I got Passport renewed New one today by USPS -July 16th, 2016. This has never happened in today’s world. normal is 6 to 9 weeks. Speed up process is minimum 3 weeks… C. e end to put Money order inside. They all travel extra miles. Great Manager to recognize is David Pellett-outstanding, smiling, very fair-deserves to be a great manager for the facility...true example. All these people stand by USPS. If 20/20 or Undercover Boss or anyone comes, they do the job highly efficiently, sincerely, go through the process and policies. It is not easy to keep standing such lone. went out of the way. They do it for everyone. Not for any. or so. You can google I speak my mind or too direct, honest, ethical they say. Sri He does not mind who it is - he has that splendid work ethic... Others worth mentioning are Ray, Althea Great top manager is David i believe he remembers well - next time i should find - outstanding manager. They need people like Bill, Ray, Althea, and Post office manager at that time it was David.
- JOJames OdomDec 19, 20255.0Always perfect service
- DWDavid WardNov 20, 20251.0Shitty, completely dysfunctional and incompetent. Packages take forever, and spend more time sitting in locations than on the road. They ship out of state to random locations only to send back the other way.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location on Edgewater Dr?
This US Postal Service location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a U.S. passport at this post office?
Yes, this post office accepts first-time U.S. passport applications and provides passport photo services with an appointment.
Do I need an appointment to use passport services here?
Most passport services at this location require scheduling an appointment online, though limited walk-in hours may be available.
How much does it cost to get a passport photo here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online, then complete your setup at the post office in person.
What are the operating hours for this USPS location?
Monday to Friday: 8:30 AM to 5:00 PM; Saturday: 8:30 AM to 12:00 PM; Closed on Sunday.
Is 24/7 access available to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this location for exact access times.
What nearby educational institutions can I visit around this USPS location?
Trinity Global Institute is nearby, serving as a college, elementary, and nursing school, ideal for students and visitors.
Are there any grocery stores or restaurants near the post office?
Yes, Woo Sung Oriental Food Mart and Asian Food Market offer grocery shopping and dining options, and Julia's Pizza is nearby for casual dining.
What travel services are available near the USPS on Edgewater Dr?
Orlando Travel and Tour, an airline and travel service, is located nearby, which can help with travel planning before or after your postal visit.
Brand Certified Facts from United States Postal Service
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