United States Postal Service

2.3
152 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 N Semoran Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 N Semoran Blvd, Orlando, FL
32807, United States

Hours

Reviews

2.3
152 reviews
5 stars
40
4 stars
7
3 stars
7
2 stars
5
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.

Package Handling

Numerous reviews highlighted issues with lost or damaged packages, as well as mail being delivered to incorrect addresses.

Mixed Experiences

While some customers praised the helpfulness of specific employees, others expressed frustration with the overall service and efficiency of the post office.

Long Wait Times

Customers frequently mentioned long lines and delays in service, particularly during busy hours.
  • CB
    Christian Bohyn
    1 day ago
    5.0
    I want to give a well-deserved shoutout to my local USPS Post Office. The team working at the counter is consistently friendly, knowledgeable, and highly professional. They’re efficient, patient, and always willing to help—whether it’s a shipping question, tracking issue, or recommending the best option for the situation. With all the negativity USPS has had to endure in recent years, it’s important to recognize the hardworking people who show up every day and deliver excellent service. This location absolutely deserves positive feedback and appreciation. Thank you for making every visit easy and pleasant!
  • AA
    Arman2
    5 days ago
    5.0
    Mande un paquete con ellos y como decirlo la atención es de lo mejor. Todo bien
  • DY
    David Yee
    Dec 28, 2025
    1.0
    Item ordered in Nov 2025 not in mailbox. Another one in Dec 2025 was bent in half and stuffed in mailbox, thus damaging it. Dec 2024, I received the same Xmas card three times, after writing wrong address on it. I wrote the address more legibly for them, yet they sent it back a third time. I drove and delivered it myself, just ridiculous! Many times I've gotten neighbors' mail in my box. Has the federal government reduced your pay to minimum wage, or what? Still you have a duty to fulfill, and should be done correctly, to ensure your own personal well being.
  • DD
    Dan Dan
    Dec 15, 2025
    1.0
    A package containing a brand new phone, shipped by my brother from this post office, was lost or stolen between drop-off and the package leaving the premises. According to tracking number, I strongly suspect internal theft within this facility.
  • LM
    Lexie Montoya
    Dec 10, 2025
    1.0
    Have had to endure this place for many years with consistent displacement od pail packages shoving things into a mailbox that I can't get out without damaging the parcel. Visual of mailman throwing packages out of the vehicle woth no concern of what was in it. Purposely being rough woth a fragile package and to be told i call to much. Its just worth getting a po box or suspect that you might have missing mail every day or atlesst once a month

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.