Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 S Kirkman Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their kindness and assistance.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their shipments and the lack of accountability from staff.
Facility Issues
Customers noted problems with the physical location, including maintenance issues, long lines, and inadequate staffing during busy times.
Communication Problems
Many customers experienced difficulties in reaching the location by phone, with reports of unresponsive staff and poor communication regarding package status.
IC
Isabella Campos
Nov 25, 2025
5.0
JASON helped me a lot! He exchanged my box, was patient, adjusted the shipping cost to the best price, it took a while but he was patient and cared!
He was great!!!
JT
Junior Torres
Oct 29, 2025
1.0
Just came for pickup a package and I received the worst customer service by Karel is working this morning, this guy was so mad because I asked for pickup my package, very disappointed with this place and this guy, some manager need to verify the people they have working with the customer
Y_
Yo _its_tyler
Oct 23, 2025
1.0
Worst customer service ever! Workers were extremely rude! I ask politely for a marker. And the one dude throw a pen at me. Then when he asked if I wanted a marker. He throw it at me. Then proceeded to get an attitude and then say “hand me the marker to me, I need the marker” and the one woman got an attitude when my mom asked for scissors. Worst location to go to. WORST CUSTOMER SERVICE. DO NOT GO TO THIS LOCATION!!
KK
Krystal VanBuren (Krys)
Oct 7, 2025
1.0
The post office itself is fine, but the number of packages my mail deliverer has lost or just not delivered because they’ve deemed my mailbox too full (I legitimately check every day to try to circumvent this, mind you) is unacceptable. And this latest one was a limited edition concert item that I can’t just simply reorder. I’ve lost all faith in this post office and can’t wait to move solely so this person isn’t my deliverer anymore.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 501 S Kirkman Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. You must print and complete your application before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours are also available at select locations.
What are the operating hours of the USPS at 501 S Kirkman Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 2:00 PM. It is closed on Sundays.
How can I get a PO Box at this post office?
You can apply online or in person with two valid IDs and your completed application. PO Box availability and pricing can be checked online using your ZIP Code.
Can I access my PO Box after regular hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this specific Post Office for their exact lobby hours.
Are there other post offices near the USPS at 501 S Kirkman Rd?
Yes, nearby post offices include another United States Postal Service, Post Office-Orlo Vista, and United States Post Office, providing alternative locations for mailing and shipping services.
What nearby restaurants are close to this USPS location for dining before or after my visit?
Nearby restaurants include The Season God, Paloma's Cuban Cafe, Brazilian Açaí Burger, and others ideal for a meal before or after your visit to the Post Office.
Are there nearby services like auto detailing or fitness facilities near the Post Office?
Yes, you can find nearby services like 313 Suds Mobile Detailing, ShineKingdom Mobile Auto Detailing, and CrossFit ATF gym near the Post Office for vehicle care or fitness needs.
Where can I find nearby shopping or professional services around the USPS at 501 S Kirkman Rd?
Nearby places include Big Bazaar supermarket, Tamies Furniture Appliances and More, and professional services such as Arise Financial Group and Garjefs Agency for your shopping and business needs.