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Visit your local Post Office™ at 501 S Kirkman Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with employees being rude, dismissive, and unhelpful.
Package Handling
Customers reported frequent issues with lost or misdelivered packages, leading to frustration and loss of trust in the postal service.
Staff Attitude
Many customers noted a lack of professionalism and courtesy among staff, with some employees displaying aggressive or impatient behavior.
Service Speed
While some customers experienced quick service, many others complained about long wait times and slow processing.
Facility Issues
Several reviews mentioned maintenance problems at the location, including foul odors and malfunctioning doors.
JT
Junior Torres
Oct 29, 2025
1.0
Just came for pickup a package and I received the worst customer service by Karel is working this morning, this guy was so mad because I asked for pickup my package, very disappointed with this place and this guy, some manager need to verify the people they have working with the customer
Y_
Yo _its_tyler
Oct 23, 2025
1.0
Worst customer service ever! Workers were extremely rude! I ask politely for a marker. And the one dude throw a pen at me. Then when he asked if I wanted a marker. He throw it at me. Then proceeded to get an attitude and then say “hand me the marker to me, I need the marker” and the one woman got an attitude when my mom asked for scissors. Worst location to go to. WORST CUSTOMER SERVICE. DO NOT GO TO THIS LOCATION!!
KK
Krystal VanBuren (Krys)
Oct 7, 2025
1.0
The post office itself is fine, but the number of packages my mail deliverer has lost or just not delivered because they’ve deemed my mailbox too full (I legitimately check every day to try to circumvent this, mind you) is unacceptable. And this latest one was a limited edition concert item that I can’t just simply reorder. I’ve lost all faith in this post office and can’t wait to move solely so this person isn’t my deliverer anymore.
MM
Mehmet
Aug 9, 2025
4.0
People are helpfull but there is always que.
JO
Jahsi O.
Jun 30, 2025
1.0
I came to this post office after hours to drop off a very important letter. When I placed it into the drop slot, I noticed it didn't land in the bin but seemed to fall somewhere out of sight-possibly on the floor. Concerned that it might not get properly collected, I saw a worker inside (who appeared to be a manager) and politely knocked on the door just to ask if they could check and make sure it made it into the bin.
Instead of helping, the employee waved me off multiple times and shook her head, clearly indicating she had no intention of assisting. She then came over, locked the doors in front of me, and continued to shake her head in dismissal without saying a word.
I completely understand it was after hours, but the level of rudeness and unprofessionalism was shocking- especially when all I wanted was a quick confirmation that my letter wouldn't be lost. This was a time-sensitive and important piece of mail, and the lack of basic courtesy and care was extremely disappointing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 501 S Kirkman Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. You must print and complete your application before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require you to schedule an appointment using the online scheduler. Limited walk-in hours are also available at select locations.
What are the operating hours of the USPS at 501 S Kirkman Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 2:00 PM. It is closed on Sundays.
How can I get a PO Box at this post office?
You can apply online or in person with two valid IDs and your completed application. PO Box availability and pricing can be checked online using your ZIP Code.
Can I access my PO Box after regular hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this specific Post Office for their exact lobby hours.
Are there other post offices near the USPS at 501 S Kirkman Rd?
Yes, nearby post offices include another United States Postal Service, Post Office-Orlo Vista, and United States Post Office, providing alternative locations for mailing and shipping services.
What nearby restaurants are close to this USPS location for dining before or after my visit?
Nearby restaurants include The Season God, Paloma's Cuban Cafe, Brazilian Açaí Burger, and others ideal for a meal before or after your visit to the Post Office.
Are there nearby services like auto detailing or fitness facilities near the Post Office?
Yes, you can find nearby services like 313 Suds Mobile Detailing, ShineKingdom Mobile Auto Detailing, and CrossFit ATF gym near the Post Office for vehicle care or fitness needs.
Where can I find nearby shopping or professional services around the USPS at 501 S Kirkman Rd?
Nearby places include Big Bazaar supermarket, Tamies Furniture Appliances and More, and professional services such as Arise Financial Group and Garjefs Agency for your shopping and business needs.