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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2554 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Waterford Lakes Plaza At Lake Underhill And Alafaya Trail.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
189 reviews
5 stars
104
4 stars
9
3 stars
9
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, many others reported rude and unprofessional behavior, particularly from certain employees.
Efficiency
Several reviews highlighted long wait times and slow service, especially during busy hours, leading to frustration among customers.
Mixed Experiences
Customers had varied experiences, with some praising specific employees for their assistance while others reported issues with management and service quality.
Location Issues
The store's hours and organization were criticized, with complaints about opening late and a disorganized environment causing confusion among customers.
- YMYeison MolinaJan 3, 20265.0Rapida atención
- SHSherri HollowayDec 10, 20255.0It is close by and they were very helpful.
- OROZ RANDALLOct 7, 20255.0Courteous and professional staff.
- ACAndrés CastroOct 6, 20251.0I was waiting in lane like 20 minutes for return a T-Mobile equipment but they said they can’t print the label because they have problems with the internet, is this joke? If you have problems with the internet please close this UPS
- ISibrahim saqrSep 20, 20251.0Worst service ever , shame on UPS to keep this location
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the services offered by The UPS Store in Orlando?
The UPS Store #2554 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store on weekdays?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM.
Does The UPS Store in Orlando operate on Sundays?
Yes, on Sundays, The UPS Store is open from 10:00 AM to 3:00 PM.
Is The UPS Store closed on any holidays?
The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19, 2026. Hours may vary on other holidays.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Orlando?
It is located at 12472 Lake Underhill Rd, Orlando, FL 32828, in Waterford Lakes Plaza at Lake Underhill and Alafaya Trail.
Are there any nearby places to visit around The UPS Store?
Yes, nearby places include Thompson Custom Woodwork (carpentry and home improvement), Ewald Auction & Realty (real estate services), and East Orlando Bookkeeping (business consulting).
How can nearby places like Thompson Custom Woodwork help customers visiting The UPS Store?
Customers visiting The UPS Store for packing and shipping may also visit Thompson Custom Woodwork nearby for home improvement or carpentry needs, making it convenient to handle related errands in one trip.
What benefits are there to visiting The UPS Store near businesses like Ewald Auction & Realty?
Clients of Ewald Auction & Realty can conveniently use The UPS Store for mailing important documents, printing contracts, or mailbox services while attending to real estate matters nearby.
Does The UPS Store offer any special promotions or discounts?
Yes, The UPS Store offers special offers and coupons to help customers save. You can check these deals on their website's special offers page.