Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6428 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Sandlake Rd. And International Drive.
Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude and dismissive.
Staff Knowledge
Several reviews highlighted a lack of knowledge among staff regarding services and policies, leading to customer frustration.
Pricing Issues
Customers expressed dissatisfaction with high fees for printing and using computers, which they felt were unreasonable compared to other locations.
Store Management
Concerns were raised about management practices and staff training, with some customers noting a decline in service quality over time.
Cleanliness and Environment
The store was generally described as clean and well-organized, contributing positively to some customer experiences.
TF
Thais F.
3 days ago
5.0
At the first time I stepped at UPS the attendant Giussepe Accetta was very nice and polite with me.
MC
Maria Fernanda Souzella Cabral
Nov 13, 2025
5.0
I love the International Dr location. Service is always fast and it is always easy to park.
LR
Lina Marcela Mejia Rios
Nov 11, 2025
5.0
The service was incredible. Store was clean and the customer service in point.
JL
James Ledingham
Sep 24, 2025
1.0
Went in to store around 9am on Monday to collect an Amazon parcel. Only associate visible was helping another customer. Not an issue but I'd have expected a 'Hi I'll be with you in a minute' or some sort of acknowledgement that I was there. After a good 6/7 mins of being totally ignored, she came to the counter with no pleasantries, just a grunt that she would deal with me now. Just a really miserable interaction. Courtesy doesn't cost anything & she might even find people react better to a friendlier attitude. Won't be using this location in future.
What services does The UPS Store in Orlando offer?
The UPS Store #6428 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store Orlando located?
It is located at 8015 International Dr, Orlando, FL 32819.
What are the store hours for The UPS Store Orlando?
Monday to Friday: 8:30 AM - 7:00 PM; Saturday: 10:00 AM - 4:00 PM; Sunday: Closed.
Is The UPS Store Orlando open on major holidays?
The store is closed on 11/27/2025, 12/25/2025, 12/31/2025, 01/01/2026, and 01/19/2026. It is open with regular hours on 11/11/2025 and 11/28/2025.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store Orlando by phone or email?
You can call them at +1 407-413-5858 or email store6428@theupsstore.com.
What nearby places might be useful if I visit The UPS Store Orlando?
Nearby places include Lil' Ahava Heavenly Persians for pet services, Central Florida Stages for community and environmental services, and Orlando Executive Transportation Group for transportation and freight.
Is there a convenient coffee shop near The UPS Store Orlando where I can get a drink?
Yes, several Starbucks coffee shops are nearby, perfect for grabbing a coffee before or after your visit.
Are there any nearby services for shredding documents other than The UPS Store?
Yes, Shred Nations provides professional shredding services nearby for additional document destruction needs.
Where can visitors find dining options close to The UPS Store Orlando?
Cooper's Hawk Winery & Restaurant is nearby offering American cuisine and a wine bar, ideal for dining after visiting the store.