The UPS Store

3.7
193 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6428 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Sandlake Rd. And International Drive.

Details

  • DeliveryNot available

Location

The UPS Store
8015 International Dr, Orlando, FL
32819, United States

Hours

Reviews

3.7
193 reviews
5 stars
126
4 stars
3
3 stars
1
2 stars
7
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude and dismissive.

Staff Knowledge

Several reviews highlighted a lack of knowledge among staff regarding services and policies, leading to customer frustration.

Pricing Issues

Customers expressed dissatisfaction with high fees for printing and using computers, which they felt were unreasonable compared to other locations.

Store Management

Concerns were raised about management practices and staff training, with some customers noting a decline in service quality over time.

Cleanliness and Environment

The store was generally described as clean and well-organized, contributing positively to some customer experiences.
  • TF
    Thais F.
    3 days ago
    5.0
    At the first time I stepped at UPS the attendant Giussepe Accetta was very nice and polite with me.
  • MC
    Maria Fernanda Souzella Cabral
    Nov 13, 2025
    5.0
    I love the International Dr location. Service is always fast and it is always easy to park.
  • LR
    Lina Marcela Mejia Rios
    Nov 11, 2025
    5.0
    The service was incredible. Store was clean and the customer service in point.
  • JL
    James Ledingham
    Sep 24, 2025
    1.0
    Went in to store around 9am on Monday to collect an Amazon parcel. Only associate visible was helping another customer. Not an issue but I'd have expected a 'Hi I'll be with you in a minute' or some sort of acknowledgement that I was there. After a good 6/7 mins of being totally ignored, she came to the counter with no pleasantries, just a grunt that she would deal with me now. Just a really miserable interaction. Courtesy doesn't cost anything & she might even find people react better to a friendlier attitude. Won't be using this location in future.
  • AB
    Ali Battla
    Sep 19, 2025
    1.0
    The guy working here is not good.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Orlando offer?

The UPS Store #6428 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store Orlando located?

It is located at 8015 International Dr, Orlando, FL 32819.