Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2217 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Marketplace Center At Dr. Phillips.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
136 reviews
5 stars
86
4 stars1
3 stars2
2 stars
4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of professionalism.
Pricing Issues
Several customers expressed frustration over perceived high charges for services, including printing fees and packaging costs, which they felt were excessive compared to other locations.
Efficiency
Many reviews highlight the efficiency of the staff in handling shipping and returns, although some customers reported negative experiences with long wait times and poor communication.
Store Environment
The store is generally described as clean and well-organized, with a convenient location, but some customers noted issues with staff attitudes that detracted from their experience.
Mixed Experiences
Overall, experiences vary widely; while some customers have had positive interactions and recommend the store, others report serious dissatisfaction and vow not to return.
- JPJason Poland4 days ago5.0Awesome energy! Staff here are super friendly and knowledgeable about pack and ship, they also have secure shredding services.
- SESarah ErrafayOct 2, 20251.0Already paid for shipping and they charge $5 for printing a label. $4 service fee seems steep.
- MMMaddie Sky MOct 2, 20255.0Oh my gosh I think Daniel is the nicest man in the world. Give him a raise UPS. ❤️
- NENancy EdwardOct 1, 20253.0I love the Dr. Phillips area, and this is my go-to store for pick-ups and drop-offs, even though I am a bit far away. The customer service at this store has been frustrating lately. Although the staff are male and assist you fast with your inquiry, on 09/30/2025, I had a HEAVY bookshelf to return. I requested a wheeler from the store due to the package being heavy. 3 staff were there and none have offered to help or check how heavy the package is, despite me reiterating that. It is frustrating that there is a lack of proactivity and exceeding customers' expectations.
- SZScott ZacharchenkoAug 27, 20255.0UPS in Doctor Phillips provided amazing service. I needed to send a package and it's the first time I went to a UPS. Staff is super friendly, provided information with cost and different box sizes. They handled everything from taping it up, labeling the address. Item arrived quickly even though I did select no rush needed. I'm very appreciative of UPS Dr. Phillips. Maybe if you are someone who buys a lot of souvenirs from Universal Studios parks or Disney World and you need to send your stuff home. This is the place for you to handle that. I am just recommending for tourists as I live here and needed just to send a standard package. Thank you UPS Staff at Dr. Phillips location. ALSO, it's next to Publix, Pizza Hut and other shops. Plenty of parking and handicap accessible. Thank you.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2217 in Orlando offer?
The UPS Store #2217 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.
What are the regular business hours of The UPS Store #2217?
The UPS Store is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2217 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures or special hours for The UPS Store #2217?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It maintains regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #2217?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get professional printing and mailing supplies at The UPS Store #2217?
Yes, they provide professional printing services and sell office products, mailing supplies, moving boxes, and stamps/postage.
Where is The UPS Store #2217 located in Orlando?
It is located at 7512 Doctor Phillips Blvd, Ste 50, in The Marketplace Center at Dr. Phillips, Orlando, FL 32819.
How can nearby real estate services like Gloria Chu assist customers visiting The UPS Store?
Customers visiting The UPS Store can connect with Gloria Chu for real estate and property management services nearby, making it convenient to handle shipping and real estate needs in one area.
Are there shredding services near The UPS Store #2217?
Yes, Shred Nations provides professional shredding services nearby, which can complement The UPS Store's document shredding offerings for additional options.
What local eateries are near The UPS Store #2217 for a quick meal or drink?
Clean Juice and Dollar Off Drinks are nearby options for healthy smoothies or American-style meals and drinks conveniently located near The UPS Store.