Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0407 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Fashion Square Mall In The Colonial Landing Shopping Ctr.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
144 reviews
5 stars
92
4 stars
9
3 stars2
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Cody, Joshua, and David for their exceptional service.
Staff Issues
Some reviews highlighted concerns about unhelpful or rude staff, particularly mentioning a lack of teamwork and professionalism in certain situations.
Communication Problems
Customers expressed frustration over difficulties in reaching the store via phone or email, with reports of calls going unanswered and messages being full.
Efficiency
While many customers appreciated the quick service, others noted long wait times and inefficiencies, particularly during busy hours.
Mixed Experiences
Overall, experiences varied widely, with some customers having outstanding service while others reported significant issues, including lost packages and poor handling of returns.
- HOHayley Ostroff6 days ago5.0This is the best and my most favorite UPS location! Reading through some of the other reviews, I'm glad to see that many others agree. It's almost always busy and usually pretty hectic in there with a lot of customers and packages, etc. But the staff at this location is honestly so great. Quick, efficient, helpful, stays positive, and remains calm. Every single one of them. Just wanted to take a moment and give a positive comment to this great team who probably doesn't hear it as much as they should! Thank you for everything.
- JCJonny CruzNov 10, 20252.0I normally just drop off packages that are already labeled so I’m in and out Today was interesting though There was no one in the store except me There was a woman behind the counter, heavier in stature, who, after a few moments, scowled at me and waved me over I don’t normally take offense because I understand that it’s Monday and maybe she’s having a day - not for me to judge Even the lack of greeting, lack of eye contact, and slight discomfort that I felt can be something I can easily brush off No big deal After scanning and handing me the receipt, she took her hand, and like a cat that has the intention of breaking something, pushed the package off the counter, and she basically threw it on the floor. No goodbye. No have a nice day. Also things that I can just let it roll off my back. When the package landed on the floor, she still didn’t look up at me, and she looked over to the people in line and yelled, NEXT I’m in customer service so I really try not to let things bother me so much. But throwing somebody’s package onto the floor, is pretty much like a waiter spitting in your food right in front of you. The package is packed very well, so I’m not concerned about the contents But what if there was something fragile or special inside? That type of disrespect is unacceptable The two star review is generous
- LLL. De leonOct 31, 20255.0Great service.
- GGGarthOct 27, 20252.0Rap music playing in the store was very loud!
- DMDominic MeloSep 8, 20254.0Been a loyal customer for several years and typically very happy with the service. However recently concerned about the lack of availability and responsiveness via telephone as it rings and rings then drops to a message saying "memory is full". tried reaching out via email a few times as well. Don't know if the team is aware the phone system may not be connecting customers.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0407 in Orlando offer?
The UPS Store #0407 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #0407 located in Orlando?
It is located at 3208 East Colonial Dr, Ste C, Orlando, FL 32803, across from Fashion Square Mall in the Colonial Landing Shopping Center.
What are The UPS Store #0407's regular business hours?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and closed on Sunday.
Is The UPS Store #0407 open on major holidays?
The store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day (January 1), and Martin Luther King Jr. Day (January 19). It remains open with regular hours on Veterans Day (November 11) and the day after Thanksgiving (November 28).
What payment options are accepted at The UPS Store #0407?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0407 offer shipping supplies and moving boxes?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage supplies.
How can I contact The UPS Store #0407 for inquiries?
You can call their main phone at +1 407-897-3542 or email store0407@theupsstore.com.
Are there any special offers available at The UPS Store #0407?
Yes, you can save big with their special offers and coupons available online at their official website.
What nearby places can I visit when I come to The UPS Store #0407?
You can visit Fashion Square Mall across the street for shopping, The Hair Spa nearby for relaxation and beauty services, or Quickly Boba and Snow for bubble tea and café offerings.
How might The Hair Spa or Quickly Boba and Snow complement a visit to The UPS Store #0407?
After completing your shipping or printing needs at The UPS Store, you can unwind with a beauty service at The Hair Spa or enjoy a refreshing drink at Quickly Boba and Snow located nearby, making your trip more enjoyable.