Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Cody, Joshua, and Michael for their exceptional service.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some employees being rude or unhelpful, particularly a specific employee referred to as 'Suzie'.
Efficiency
Customers appreciated the quick service, even during busy times, noting that staff managed to assist them promptly.
Communication Issues
There were complaints about poor communication, including unanswered phone calls and issues with package tracking and delivery.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with the store, often returning for their shipping needs.