Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0407 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Fashion Square Mall In The Colonial Landing Shopping Ctr.
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
150 reviews
5 stars
95
4 stars
9
3 stars2
2 stars
9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of professionalism.
Efficiency
Many customers appreciate the quick service and efficiency, although there are complaints about long wait times and understaffing during busy periods.
Communication Issues
Customers reported difficulties in reaching the store via phone and issues with package tracking and handling.
Positive Experiences
Several reviews highlight exceptional service from specific employees, indicating that there are standout team members who provide excellent customer care.
- CDChristian Diaz1 day ago5.0They are super fast even if they have a long line, the crew is very attentive and answers any question you have. Good experience overall
- JNJess Nugent3 days ago1.0The heavier set woman with dark hair that works at this location will not do a single thing to help you with your transaction. She really does not need to be working in any sort of customer service capacity.
- ACAlex CorzoDec 1, 20255.0The staff at the store is always so pleasant and helpful, even when there is a line out the door. Big kudos to everyone there for always wearing a smile!
- SHSara HollidayNov 29, 20251.0Every single time I come here this woman has a bad attitude but today she was so extremely rude - I came in a few minutes before closing (I didn’t realize, there were also other customers there, and you weren’t closed yet! No need to take it out on me!) with some Amazon returns and as she was throwing each of them into the box, proceeded to tell me the bag I packed them in would probably rip but didn’t give the package back to us, and when my partner asked “so should we repack it?” She said “that’s what I just said isn’t it?” All while never giving us back the package… after a few more rude quips and multiple mumbled comments about wanting to lock the door because she’s “ready to leave”, the other woman came and asked to take over and “Suzie, if that’s even my real name” refused to let her take over so I said “no I would like her to help me as you have been so rude” - this woman should not be in a customer service role especially at a job which she so clearly hates as she punishes her customers while watching the clock tick down til closing time. The other young men I’ve seen and the woman working this day are all so pleasant I can’t understand where “Suzie” fits in as this is a constant attitude problem but never so bad as today. Happy holidays.
- KGkatie georgeNov 28, 20251.0Came in Friday, November 28th at 10:45. A paper sign they would be open that day from 9am-1pm but the door was locked and no one was inside. I was annoyed, but came again at 1. the door was unlocked and the woman at the counter said very rudely “didn’t you read the sign, we’re closed after one today” I said “the sign also said you were open at 9 and I was here earlier and you weren’t” She said “I agreed to come in today so yes we were” I replied “clearly no one was here, what do you mean” And she told me it didn’t matter and they were closed now and to get out. RUDEST CUSTOMER SERVICE I HAVE EVER SEEN
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0407 in Orlando offer?
The UPS Store #0407 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Where is The UPS Store #0407 located in Orlando?
It is located at 3208 East Colonial Dr, Ste C, Orlando, FL 32803, across from Fashion Square Mall in the Colonial Landing Shopping Center.
What are The UPS Store #0407's regular business hours?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and closed on Sunday.
Is The UPS Store #0407 open on major holidays?
The store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day (January 1), and Martin Luther King Jr. Day (January 19). It remains open with regular hours on Veterans Day (November 11) and the day after Thanksgiving (November 28).
What payment options are accepted at The UPS Store #0407?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0407 offer shipping supplies and moving boxes?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage supplies.
How can I contact The UPS Store #0407 for inquiries?
You can call their main phone at +1 407-897-3542 or email store0407@theupsstore.com.
Are there any special offers available at The UPS Store #0407?
Yes, you can save big with their special offers and coupons available online at their official website.
What nearby places can I visit when I come to The UPS Store #0407?
You can visit Fashion Square Mall across the street for shopping, The Hair Spa nearby for relaxation and beauty services, or Quickly Boba and Snow for bubble tea and café offerings.
How might The Hair Spa or Quickly Boba and Snow complement a visit to The UPS Store #0407?
After completing your shipping or printing needs at The UPS Store, you can unwind with a beauty service at The Hair Spa or enjoy a refreshing drink at Quickly Boba and Snow located nearby, making your trip more enjoyable.