Brand Certified

The UPS Store

3.9

(161 reviews)

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Business Details

3208 East Colonial Dr, Orlando, FL

32803, United States

(407) 897-3542

https://locations.theupsstore.com/fl/orlando/3208-east-colonial-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #0407 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Fashion Square Mall In The Colonial Landing Shopping Ctr.

Details

DeliveryNot available

Location

The UPS Store

3208 East Colonial Dr, Orlando, FL

32803, United States

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Hours

Monday8:00 AM - 7:00 PM

Tuesday8:00 AM - 7:00 PM

Wednesday8:00 AM - 7:00 PM

Thursday8:00 AM - 7:00 PM

Friday8:00 AM - 7:00 PM

Saturday9:00 AM - 3:00 PM

Sunday11:00 AM - 4:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.9

161 reviews

5 stars

106

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Cody, Joshua, and Michael for their exceptional service.

Inconsistency

Several reviews highlighted inconsistent service experiences, with some employees being rude or unhelpful, particularly a specific employee referred to as 'Suzie'.

Efficiency

Customers appreciated the quick service, even during busy times, noting that staff managed to assist them promptly.

Communication Issues

There were complaints about poor communication, including unanswered phone calls and issues with package tracking and delivery.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction with the store, often returning for their shipping needs.

SS
SG
Feb 13, 2026
5.0
I have been visiting this store for 15 years. Love their customer centric attitude! Arrived at 18:30 to get a doc notarized and was advised that they only do that up until 18:00 and when I explained to her that it is near impossible for me to come back tomorrow, she agreed that she will take care of it. She did not have to! Zasha and Joshua are WONDERFUL!!!
LP
Love & Peace
Feb 12, 2026
5.0
Had to do another return & the level of care that this young men had touched my heart. He was just so nice. I think his name is Josh or Josua.... please forgive me for not catching your name. I have included a picture, so the boss can see who im talking about. Thank you again. God Bless 🙌
AR
Anthony Roberge
Feb 12, 2026
5.0
They are very knowledgeable with providing the help that you need to take care of things. They have helped me with notarization, printing resumes, and passport photos. They are efficient and help people get in and out of the store quickly. They’re also very nice.
MM
Maria
Feb 5, 2026
5.0
La verdad q el mejor Ups que ido , desde la educación y profesionalidad me encantó.El señor Cristian fue súper profesional me ayudó con una caja súper grande y logro que mi paquete estuviera ready y correcto aunque queda distante de mi casa creo q será el Ups q iré siempre ya que uno se siente muy bien.Mil gracias
AT
ali topa
Feb 5, 2026
5.0
I initially left a bad review of this store for a serious issue. However, the owner went above and beyond to rectify the situation. He couldn’t have tried any harder or done better to fix it. He was sincere, apologetic and fixed the (person) and the problem. He has continued to be in contact with us even when he didn’t have to be, so the issue would never happen to anyone else. Thank you.