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The UPS Store

4.7
(457 reviews)

Business Details

2423 S Orange Ave, Orlando, FL
32806, United States
(407) 849-1106
https://locations.theupsstore.com/fl/orlando/2423-s-orange-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6193 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Super Target & Sodo. Next To Starbucks.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2423 S Orange Ave, Orlando, FL
32806, United States

Hours

Reviews

4.7
457 reviews
5 stars
411
4 stars
9
3 stars
3
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ben and Raven, for their helpfulness, friendliness, and professionalism.

Efficiency

Many reviews highlighted the quick and efficient service provided, making the return and printing processes seamless.

Staff Recognition

Ben and Raven received multiple commendations for their exceptional service, indicating they are key assets to the team.

Mixed Experiences

A few customers reported negative experiences with rudeness from some staff members, contrasting with the overall positive feedback.
  • PJ
    Patrick J
    Feb 17, 2026
    5.0
    Ben was absolutely amazing! Super nice, professional, and incredibly fast. He made the whole experience at UPS smooth and stress-free. You can tell he really cares about helping customers and getting things done efficiently. Truly top-notch service β€” UPS is lucky to have him! πŸ‘
  • FA
    Faye Allen
    Feb 16, 2026
    5.0
    I come here all the time and have had an Excellent drop off experience for my Amazon packages. Today GABI was super helpful with the printing as I needed a label.
  • AC
    Alexandra Castro
    Feb 13, 2026
    5.0
    Bobby provided outstanding service. He was extremely knowledgeable, patient, and took the time to make sure everything was handled correctly. He explained the process clearly and treated my shipment with genuine care. It’s rare to encounter someone who combines efficiency with such professionalism. I truly appreciated his help.
  • DC
    Dennis Carey
    Feb 13, 2026
    5.0
    I come to this ups store not only because it's close by but because of the fantastic service . Today Ben and Gabi assisted me with my parcel they are not only helpful but pleasant and professional . This is what keeps me coming back .
  • MM
    Mike Mike
    Jan 29, 2026
    5.0
    I was returning items from Amazon and of course I got confused with multiple items. Some were to go to whole foods and others needed a box. Then Ashley called me to her station. She was patient with me so much that she suggested and assisted me and correctly getting the proper labels to get them shipped accordingly. Please give Ashley her flowers because she is the type of employee that most employers are looking for. I appreciate your time, patience and knowledge in your assistance. I wish you peace and blessing

Brand Certified Facts from The UPS Store

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Certified February 22, 2026Yext Knowledge Graph
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