Brand Certified
The UPS Store
3.7(235 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
8155 Vineland Ave, Orlando, FL
32821, United States
Certified by The UPS Store • Feb 22, 2026
(407) 465-1700
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/fl/orlando/8155-vineland-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4365 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-Dr & Vineland Next To Publix Across The Orlando Premium Outlet Mall.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.7
235 reviews
5 stars
143
4 stars
17
3 stars
8
2 stars
5
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Dave and Breanna received high praise for their friendliness and efficiency, others were reported as rude and unhelpful.
Staff Performance
Certain staff members, such as Gabriel and Monica, were highlighted for their exceptional service, while others were criticized for poor attitudes and lack of assistance.
Cleanliness and Organization
The store is generally noted for being clean and organized, contributing positively to the customer experience.
Service Availability
There are complaints about service availability, particularly regarding notary services and printing options, with some customers feeling misled about what services are offered.
Pricing Issues
Customers expressed dissatisfaction with pricing practices, particularly regarding printing and packaging fees, which were perceived as excessive.
- DAdavid alvarado5 days ago1.0Horrible service
- JMJeffrey MageeFeb 13, 20265.0UPS Store #4365 and Greg Preston: I recently was asked to Present on stage in Orlando at a National Convention and needed last minute BANNERS, four to be exact and very large. I reached out to Greg, sent digital files, he sourced materials and produced the color BANNERS and had them delivered to the venue in days, everyone else needed weeks. He stayed in constant communication with me, saved the day and produced incredible BANNERS, in fact nicer, larger and better built than our existing BANNERS - they were a hit!
- AGArturo GuzmanDec 27, 20251.0Terrible customer service
- NMNyna MundDec 15, 20255.0I wanted to take a moment to recognize Dave because he consistently delivers outstanding service. Every time I come in, he is friendly, efficient, and genuinely helpful. His interactions never feel rushed or impersonal. Dave makes sure everything is handled correctly and quickly, and he does it with a great attitude. This most recent visit stood out even more. I was returning several Amazon items, and Dave made the entire process smooth and stress free. He even remembered me from another time I was assisted by someone else. He explained everything clearly, moved quickly, and kept the line flowing while still taking the time to be personable. On top of that, he sparked great conversation, which turned a routine errand into a genuinely pleasant experience. Dave is approachable, professional, and clearly takes pride in what he does. He treats people with respect and makes them feel welcomed the moment they walk in the door. This is the kind of service that makes you choose this UPS location over others every time. UPS is lucky to have someone like Dave representing its brand. He consistently goes above and beyond, and it does not go unnoticed. If you stop by this location, you will quickly see why he deserves recognition.
- EPEllena ParkDec 10, 20255.0I can't remember the last time I've needed to send a package but signed up for a gift exchange, and ended up sending it near the holidays far away from home. The store was very clean and organized. Victor helped me and he was so friendly, kind, and knowledgeable -- his suggestions made the process extra special. He explained my options, and made suggestions to ensure that my friend would receive the package safe and sound. Thank you so much! So glad I walked into this UPS store.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4365 in Orlando offer?
The UPS Store #4365 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #4365 located in Orlando?
It is located at 8155 Vineland Ave, Orlando, FL 32821, next to Publix and across from Orlando Premium Outlet Mall.
What are the operating hours for The UPS Store #4365?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #4365 open on holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It has regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment options are accepted at The UPS Store #4365?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get packing supplies and shipping services at The UPS Store #4365?
Yes, the store provides packing supplies and various shipping services.
What are some nearby attractions or activities around The UPS Store #4365?
Nearby attractions include Southern Timing amusement park and Busch Gardens for entertainment and leisure.
What shopping options are close to The UPS Store #4365?
Regency Village Shopping Center and Publix Super Market are close by, great for shopping and dining.
Are there any nearby services related to shredding or document destruction?
Yes, Shred Nations offers shredding services near The UPS Store #4365.
How can I contact The UPS Store #4365 for inquiries?
You can call them at +1 407-465-1700 or email store4365@theupsstore.com.
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