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The UPS Store

3.7
(235 reviews)

Business Details

8155 Vineland Ave, Orlando, FL
32821, United States
(407) 465-1700
https://locations.theupsstore.com/fl/orlando/8155-vineland-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4365 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-Dr & Vineland Next To Publix Across The Orlando Premium Outlet Mall.

Details

  • DeliveryNot available

Location

The UPS Store
8155 Vineland Ave, Orlando, FL
32821, United States

Hours

Reviews

3.7
235 reviews
5 stars
143
4 stars
17
3 stars
8
2 stars
5
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Dave and Breanna received high praise for their friendliness and efficiency, others were reported as rude and unhelpful.

Staff Performance

Certain staff members, such as Gabriel and Monica, were highlighted for their exceptional service, while others were criticized for poor attitudes and lack of assistance.

Cleanliness and Organization

The store is generally noted for being clean and organized, contributing positively to the customer experience.

Service Availability

There are complaints about service availability, particularly regarding notary services and printing options, with some customers feeling misled about what services are offered.

Pricing Issues

Customers expressed dissatisfaction with pricing practices, particularly regarding printing and packaging fees, which were perceived as excessive.
  • DA
    david alvarado
    5 days ago
    1.0
    Horrible service
  • JM
    Jeffrey Magee
    Feb 13, 2026
    5.0
    UPS Store #4365 and Greg Preston: I recently was asked to Present on stage in Orlando at a National Convention and needed last minute BANNERS, four to be exact and very large. I reached out to Greg, sent digital files, he sourced materials and produced the color BANNERS and had them delivered to the venue in days, everyone else needed weeks. He stayed in constant communication with me, saved the day and produced incredible BANNERS, in fact nicer, larger and better built than our existing BANNERS - they were a hit!
  • AG
    Arturo Guzman
    Dec 27, 2025
    1.0
    Terrible customer service
  • NM
    Nyna Mund
    Dec 15, 2025
    5.0
    I wanted to take a moment to recognize Dave because he consistently delivers outstanding service. Every time I come in, he is friendly, efficient, and genuinely helpful. His interactions never feel rushed or impersonal. Dave makes sure everything is handled correctly and quickly, and he does it with a great attitude. This most recent visit stood out even more. I was returning several Amazon items, and Dave made the entire process smooth and stress free. He even remembered me from another time I was assisted by someone else. He explained everything clearly, moved quickly, and kept the line flowing while still taking the time to be personable. On top of that, he sparked great conversation, which turned a routine errand into a genuinely pleasant experience. Dave is approachable, professional, and clearly takes pride in what he does. He treats people with respect and makes them feel welcomed the moment they walk in the door. This is the kind of service that makes you choose this UPS location over others every time. UPS is lucky to have someone like Dave representing its brand. He consistently goes above and beyond, and it does not go unnoticed. If you stop by this location, you will quickly see why he deserves recognition.
  • EP
    Ellena Park
    Dec 10, 2025
    5.0
    I can't remember the last time I've needed to send a package but signed up for a gift exchange, and ended up sending it near the holidays far away from home. The store was very clean and organized. Victor helped me and he was so friendly, kind, and knowledgeable -- his suggestions made the process extra special. He explained my options, and made suggestions to ensure that my friend would receive the package safe and sound. Thank you so much! So glad I walked into this UPS store.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4365 in Orlando offer?

The UPS Store #4365 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4365 located in Orlando?

It is located at 8155 Vineland Ave, Orlando, FL 32821, next to Publix and across from Orlando Premium Outlet Mall.

Brand Certified Facts from The UPS Store

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Certified February 22, 2026Yext Knowledge Graph
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