The UPS Store

3.7
225 reviews
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Business Details

8155 Vineland Ave, Orlando, FL
32821, United States
(407) 465-1700
https://locations.theupsstore.com/fl/orlando/8155-vineland-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4365 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-Dr & Vineland Next To Publix Across The Orlando Premium Outlet Mall.

Details

  • DeliveryNot available

Location

The UPS Store
8155 Vineland Ave, Orlando, FL
32821, United States

Hours

Reviews

3.7
225 reviews
5 stars
134
4 stars
17
3 stars
8
2 stars
5
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unaccommodating.

Efficiency

Many customers appreciated the quick service and efficiency of the staff, especially during busy times.

Pricing Issues

Several reviews highlighted concerns about high printing and shipping costs, with some customers feeling that charges were excessive or unfair.

Cleanliness and Organization

The store was generally noted as clean and well-organized, contributing to a positive customer experience.

Staff Competence

While some staff members were praised for their professionalism and helpfulness, others were criticized for lack of knowledge and poor service.
  • ZR
    Zach Rosenstein
    5 days ago
    5.0
    Thank you very much to the UPS store team for dealing with matters so urgently and with care. Thank you to Greg and Angelica.
  • JJ
    Jessica
    Nov 13, 2025
    1.0
    Worse customer service I've received at this location by Chastin. I greeted her when I walked in and I got no response back. She seemed bothered that she had to stop talking to her coworker to come and assist me and her attitude was even worse.
  • IH
    Idrak Hajizada
    Nov 4, 2025
    5.0
    Dave very friendly and professional, recommend this ups
  • VM
    Vivi Muller
    Oct 31, 2025
    1.0
    I arrived at 6:36 pm, well before closing time (the sign says 7 pm), I used the printer to print a document and took an envelope to send, when I went to deliver the envelope and my correspondence, the employee refused to assist me, saying the register was already closed. What’s ironic is that he was able to register the envelope at 6:56pm — so clearly the system was still open. I left home in time and came back without getting the service done. Very unprofessional and disrespectful to customers and to the posted business hours.
  • JW
    Joe Waczewski
    Oct 27, 2025
    5.0
    When I came to the UPS Store 4365 ( 8155 Vineland Rd, Orlando , FL 32821) last week, the customer service representative, Camila, was AMAZING!!! She was incredibly courteous, knowledgeable, with a good sense of humor and helped me send a fax that I needed to send urgently. Thank you so much for having her in the store. She is definitely worthy of a management opportunity with UPS.. Kudos also to Chastin and Victor 🙌💯 Joe Waczewski 😊
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Frequently Asked Questions About The UPS Store

What services does The UPS Store #4365 in Orlando offer?

The UPS Store #4365 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4365 located in Orlando?

It is located at 8155 Vineland Ave, Orlando, FL 32821, next to Publix and across from Orlando Premium Outlet Mall.