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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4365 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-Dr & Vineland Next To Publix Across The Orlando Premium Outlet Mall.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
234 reviews
5 stars
141
4 stars
17
3 stars
8
2 stars
5
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Employee Recognition
Several customers highlighted specific employees, like Dave, Gabriel, and Breanna, for their exceptional service, indicating that positive staff interactions significantly enhance customer experience.
Service Efficiency
Many reviews commend the store for quick service and efficient handling of transactions, although there are complaints about delays and unhelpful staff during busy times.
Facility Conditions
The store is generally described as clean and well-organized, contributing positively to the customer experience.
Pricing Concerns
Customers expressed dissatisfaction with pricing practices, particularly regarding printing and packaging fees, which some found excessive.
- AGArturo GuzmanDec 27, 20251.0Terrible customer service
- MJMia JohnsonDec 16, 20251.0When I came in, not welcoming, gave me short answer when asking question about the process. Co workers were having conversation right in front me and didn’t tend me right away until the conversation was done. Unprofessional, acted like their were bothered.
- NMNyna MundDec 15, 20255.0I wanted to take a moment to recognize Dave because he consistently delivers outstanding service. Every time I come in, he is friendly, efficient, and genuinely helpful. His interactions never feel rushed or impersonal. Dave makes sure everything is handled correctly and quickly, and he does it with a great attitude. This most recent visit stood out even more. I was returning several Amazon items, and Dave made the entire process smooth and stress free. He even remembered me from another time I was assisted by someone else. He explained everything clearly, moved quickly, and kept the line flowing while still taking the time to be personable. On top of that, he sparked great conversation, which turned a routine errand into a genuinely pleasant experience. Dave is approachable, professional, and clearly takes pride in what he does. He treats people with respect and makes them feel welcomed the moment they walk in the door. This is the kind of service that makes you choose this UPS location over others every time. UPS is lucky to have someone like Dave representing its brand. He consistently goes above and beyond, and it does not go unnoticed. If you stop by this location, you will quickly see why he deserves recognition.
- KKKathrynDec 10, 20255.0Always super helpful-Vincent even met me at my car to help me with my packages. This is always my go-to UPS store!
- EPEllena ParkDec 10, 20255.0I can't remember the last time I've needed to send a package but signed up for a gift exchange, and ended up sending it near the holidays far away from home. The store was very clean and organized. Victor helped me and he was so friendly, kind, and knowledgeable -- his suggestions made the process extra special. He explained my options, and made suggestions to ensure that my friend would receive the package safe and sound. Thank you so much! So glad I walked into this UPS store.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4365 in Orlando offer?
The UPS Store #4365 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #4365 located in Orlando?
It is located at 8155 Vineland Ave, Orlando, FL 32821, next to Publix and across from Orlando Premium Outlet Mall.
What are the operating hours for The UPS Store #4365?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #4365 open on holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It has regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment options are accepted at The UPS Store #4365?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get packing supplies and shipping services at The UPS Store #4365?
Yes, the store provides packing supplies and various shipping services.
What are some nearby attractions or activities around The UPS Store #4365?
Nearby attractions include Southern Timing amusement park and Busch Gardens for entertainment and leisure.
What shopping options are close to The UPS Store #4365?
Regency Village Shopping Center and Publix Super Market are close by, great for shopping and dining.
Are there any nearby services related to shredding or document destruction?
Yes, Shred Nations offers shredding services near The UPS Store #4365.
How can I contact The UPS Store #4365 for inquiries?
You can call them at +1 407-465-1700 or email store4365@theupsstore.com.