The UPS Store

3.9
128 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3880 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Conroy-Windermere & Apopka-Vineland In Walmart Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
8815 Conroy Windermere Rd, Orlando, FL
32835, United States

Hours

Reviews

3.9
128 reviews
5 stars
89
4 stars
3
3 stars
1
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight friendly, helpful, and efficient staff, with specific mentions of employees like NamiShian, Valerie, and Joe for their exceptional service.

Cleanliness and Organization

Customers consistently praise the store for being clean, well-organized, and having a welcoming atmosphere.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude and unprofessional behavior from some staff members, particularly an older female employee.

Efficiency

Customers appreciate the quick service and ease of processing returns and shipments, often mentioning minimal wait times.
  • CC
    Christina
    2 days ago
    2.0
    Most expensive black & white letter of my life! $3.00 for ONE black & white letter print. CRAZY FEES!
  • RW
    Rachael Williams
    5 days ago
    1.0
    I wanted to share my experience with this particular UPS store 8815 Conroy Windermere 32835. I've been coming to this location for years, and have had exceptional customer service. Lately for at least a couple of years now I have not been getting the same exceptional service. The associates that work in this store are rude and give customers an attitude if they have a question or needs help with something. My most recent experience was with a woman with purple hair with a Carribean accent. She was nice to the two gentlemen men in front of me who were Caucasian but when I was next in line her whole demeanor changed from nice to talking down to me like I was stupid. This kind of belittlement treatment has been ongoing for some time now and I've talked to other customers who are not Caucasian that's been experiencing the same type of belittlement and rudeness from the workers there particular from the female workers. Those customers have stopped going to that particular location 8815 Conroy Windermere because of the lack of respect they get from the workers. The way the workers make me feel is uncomfortable and not welcomed there because I'm not Caucasian. I rather travel to a distant location or another business for good customer service that doesn't try to make me feel like I'm an idiot for asking a question or needing assistance. If I was able too I would give this UPS 8815 Conroy Windermere 32835 zero stars for there malicious customer service, especially towards people who are not Caucasian.
  • CJ
    Cindy Jude
    Dec 20, 2025
    5.0
    I frequently go to this location for Amazon returns and for shipping needs. The employees are polite and helpful. They have a kiosk for quick self serve if you have a label already too!
  • JJ
    JG
    Nov 24, 2025
    5.0
    I go out of my way to this one, the Service is actually good unlike the Kirkman/Conroy location which is terrible.
  • DG
    Debbie Gunter
    Nov 5, 2025
    5.0
    The staff at this location is always beyond friendly and helpful. Every. Single. Time. So refreshing!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3880 in Orlando offer?

The UPS Store #3880 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.