The UPS Store

3.7
132 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4083 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - S Alafaya Trail Next To Eastwood Publix @ The Shopes At Eastwood, S Of The 408.

Details

  • DeliveryNot available

Location

The UPS Store
1969 S Alafaya Trail, Orlando, FL
32828, United States

Hours

Reviews

3.7
132 reviews
5 stars
87
4 stars
2
3 stars
1
2 stars
4
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees like Skylar and Diego received praise for their helpfulness and friendliness, others were reported as rude and dismissive.

Store Management

Concerns were raised about management's responsiveness to customer complaints and the overall attitude of some staff members, leading to negative experiences.

Service Reliability

Customers reported issues with package handling and delivery, including damaged items and poor communication regarding shipping policies.

Store Hours

Multiple reviews indicated problems with the store not adhering to posted hours, leading to customer frustration.

Pricing Issues

Several customers expressed dissatisfaction with high prices for shipping materials and services, feeling they were overcharged compared to other locations.
  • GC
    Gloria Castillo
    Jan 5, 2026
    5.0
    Super customer services. Very nice people. Thank you Daniel for such a great service.
  • PE
    Power Evolution
    Dec 31, 2025
    1.0
    This is the WORST UPS store in the area. They always have issues in that store. The owner must not care. I try not to come to this store, but it’s the nearest one to me. When I do come, there is ALWAYS a problem in there. My recommendation, “DON’T GO!!”
  • SS
    Susan Sutton
    Dec 23, 2025
    5.0
    Skylar was fantastic, great customer service! She was very kind to my daughter and me. Our package was taken care of quickly and we were on our way in no time, thank you! 😀👍
  • AK
    April Kennedy
    Dec 10, 2025
    5.0
    Skylar and the crew at the UPS Store at Eastwood were unbelievable. They made the chore of sending holiday packages so much more enjoyable than ever before. They were able to help me problem solve and save money while laughing the whole time. What a fantastic experience.
  • YC
    Yerika C
    Dec 9, 2025
    1.0
    If i can leave zero stars i would. Just dropped off 3 returns and was treated like literal shit. My presence was bothering this employee. He threw package on the floor with the label. When i told him that the label fell he responded back “i know”. i didn’t want to give him any more of my packages but he snatched the label from my hand. I rather go to a further store than drop off here again. I will not be retuning and hope his day gets better as he drives more customers away.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #4083 in Orlando?

The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.