The UPS Store

4.0
215 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2001 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Publix / 1 Mile North Of Loop In Hunters Creek.

Details

  • DeliveryNot available

Location

The UPS Store
3956 Town Center Blvd, Orlando, FL
32837, United States

Hours

Reviews

4.0
215 reviews
5 stars
160
4 stars
4
3 stars
0
2 stars
2
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Fai and Nick for their exceptional service.

Efficiency

Customers frequently noted the fast and efficient service, with many expressing satisfaction in being able to complete their transactions quickly.

Inconsistency

Several reviews pointed out inconsistencies in service quality, with some customers experiencing rude behavior from staff and poor handling of notary services.

Mail Issues

There were significant complaints regarding lost packages and mail delivery issues, raising concerns about the reliability of the store's services.

Pricing Concerns

Some customers expressed dissatisfaction with perceived overcharging for services, suggesting a lack of transparency in pricing.
  • MM
    Martha Melendez
    Dec 17, 2025
    5.0
    Nick is the perfect example of an exceptional customer service professional! I walked in and did not see what I needed. Before walked out he asked me what he could help me with and it turns out they had exactly what I needed. He seems to have great leadership qualities to lead his store team.
  • DB
    Dino Bacon
    Dec 10, 2025
    5.0
    Fast service
  • GB
    Gustavo Brito
    Dec 9, 2025
    5.0
    Friendly and efficient staff! My to go UPS store in Hunters Creek!
  • CM
    C. Mann
    Nov 30, 2025
    1.0
    I'm not sure what's happened to this store. It was great a couple of years ago. Even before they renovated it this year 2025, it was good. Then after the renovations in August, it went downhill. I'd go without a single piece of mail for 3 weeks (and I always get mail, even if it's advertisements). Now it's December, and I'm still only getting 1 piece of mail or any in a month. It makes me wonder if whoever is doing the mail is throwing out people's mail or just too lazy to put them into their boxes. This is NOT good because what I someone gets letter from their lawyer or a court citation and the employees are not putting them in people's mail boxes for them! Hope the owner addresses this. Even if it means replacing lazy, incompetent staff. Your business depends on the trustworthiness of mail delivery and your staff members.
  • TM
    Tony Milano
    Nov 17, 2025
    5.0
    Visiting from NY. Went in this morning to shop some old dishes from my Mom’s house. Staff was extremely helpful and pleasant. We even shared a couple of stories about NY as well! Also left my AirPods there however when I came back they were safely in a drawer waiting for me! Excellent customer service and are willing to assist you in every way that they can. Highly recommend this UPS store!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2001 in Orlando offer?

The UPS Store #2001 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.