Brand Certified
The UPS Store
4.1(208 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
11310 S Orange Blossom Trail, Orlando, FL
32837, United States
Certified by The UPS Store • Feb 22, 2026
(407) 857-4566
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/fl/orlando/11310-s-orange-blossom-trail
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1619 in Orlando offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Waterbridge Downs Shopping Ctr. S.O.B.T..
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.1
208 reviews
5 stars
158
4 stars1
3 stars0
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.
Efficiency
Many customers noted the efficiency of the service, with quick processing times for shipping and returns, although there were complaints about inconsistent closing times.
Staff Attitude
Several reviews highlighted positive interactions with staff members, particularly Vikram, Ricardo, and others, but there were also serious complaints about disrespectful treatment from certain employees.
Service Reliability
There are significant concerns regarding the reliability of package handling and returns, with multiple reports of lost packages and poor communication about issues.
- ESElediuzka SalazarJan 21, 20265.0I always drive a little bit farther to this location because the employees are friendly and provide excellent customer service. Special shout-out to Jonathan.
- FFfskoda1Dec 15, 20255.0Outstanding service from Ricardo. Everybody was engaged and all about Customer Service.
- S_SebasRonquillo _YTDec 1, 20252.0The service and updates are very good in general in ups . But specifically I have called that store and they are always very serious and rude. Bad customer service. Not good morning, as I help you, zero willingness to help and give options.
- OBOscar BadillaNov 30, 20255.0I’d like to know if I can deliver a package from Amazon to this store and pick it up later (1-2 weeks later), pls advise if there is a charge for this service. Thanks in advance.
- EGErnesto GalindezNov 25, 20255.0It is a store that knows the importance of. Ostumer service. They know how to listen and be diligent on their work.. I had to print and notarize tje documents and Ricardo was very profesional and proactive. Non the less Jonathan helped with the copies wile the other guy solved tje problems of other clients… I am more than happy with the service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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