Staples

3.9
260 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Orlando, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
7157 Narcoossee Road, Orlando, FL
32822, United States

Hours

Reviews

3.9
260 reviews
5 stars
162
4 stars
30
3 stars
6
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly in the printing department.

Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for poor attitudes and lack of assistance.

Store Cleanliness

Customers generally noted that the store is clean and well-organized, contributing positively to their shopping experience.

Product Availability

There were mixed reviews regarding product availability, with some customers finding what they needed easily, while others reported items being out of stock.

Overall Experience

Many customers expressed disappointment with their experiences, particularly regarding service quality, leading to a reluctance to return.
  • RL
    Rocio Laboriano Lopez
    Nov 14, 2025
    1.0
    I visited the Staples store on Narcoossee and unfortunately had a very disappointing experience with the manager, Bernardo. I normally never leave bad reviews, but this situation truly felt disrespectful to the customer. I requested a service that I had done before at this same location with no issues. This time, however, Bernardo refused to do it. The only reason he gave was that the previous time he himself ruined the job. Instead of helping solve the problem or offering a solution, he simply told me they “don’t do that anymore” and suggested I go to another Staples. A manager is supposed to help customers and find solutions — not deny a service because of a mistake they made. This type of attitude not only creates a bad customer experience but can also cost the company money. My recommendation to other customers is to be aware of this type of service at this location. If you encounter the same treatment, it may be better to visit a different Staples.
  • JS
    Jose Silva
    Oct 23, 2025
    1.0
    The staff treats customers badly
  • DT
    Diana Torres
    Oct 16, 2025
    1.0
    I took the time to be there early in the morning to make some color copies. I was very polite with the gentleman who is working at the business center, doesn’t even have a name tag so I don’t know his name. Terrible attitude towards the customers.i wanted to make just color copies, noting complicated. He shouldn’t be working there. For employees like Him is the reason you are closing your stores. Please train him on customer service he can do much better. I rather drive live 20 more minutes to a fedex store and being treat with respect rather than staring my day like happened to me last week at the store.
  • SG
    SEBASTIAN GARCIA
    Oct 10, 2025
    1.0
    The guy at the business center in the morning has the worst actitud. He gets mad if you ask him to print or laminate. He said he is very busy !! If you can go to other place you better do it !! Not a good place to start your day
  • MV
    Mrs. Joanna Vega
    Oct 8, 2025
    1.0
    I was incredibly disappointed with the service received from Kathleen at the Amazon Returns section. She left her station abruptly without saying a word and walked out as if no customers were present. This lack of professionalism and courtesy was very disappointing. Based on this experience, I would not recommend this location for handling returns.

Frequently Asked Questions About Staples

What type of services does Staples in Orlando, FL offer?

Staples offers printing, shipping, technology, travel, and recycling services, along with office supplies and products essential for working and learning.

What are the store hours for Staples on weekdays?

Staples is open from 9:00 AM to 8:00 PM Monday through Friday.