With a focus on the community of small businesses and consumers, Staples in Orlando, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly in the printing department.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for poor attitudes and lack of assistance.
Store Cleanliness
Customers generally noted that the store is clean and well-organized, contributing positively to their shopping experience.
Product Availability
There were mixed reviews regarding product availability, with some customers finding what they needed easily, while others reported items being out of stock.
Overall Experience
Many customers expressed disappointment with their experiences, particularly regarding service quality, leading to a reluctance to return.
RL
Rocio Laboriano Lopez
Nov 14, 2025
1.0
I visited the Staples store on Narcoossee and unfortunately had a very disappointing experience with the manager, Bernardo. I normally never leave bad reviews, but this situation truly felt disrespectful to the customer.
I requested a service that I had done before at this same location with no issues. This time, however, Bernardo refused to do it. The only reason he gave was that the previous time he himself ruined the job. Instead of helping solve the problem or offering a solution, he simply told me they “don’t do that anymore” and suggested I go to another Staples.
A manager is supposed to help customers and find solutions — not deny a service because of a mistake they made. This type of attitude not only creates a bad customer experience but can also cost the company money.
My recommendation to other customers is to be aware of this type of service at this location. If you encounter the same treatment, it may be better to visit a different Staples.
JS
Jose Silva
Oct 23, 2025
1.0
The staff treats customers badly
DT
Diana Torres
Oct 16, 2025
1.0
I took the time to be there early in the morning to make some color copies. I was very polite with the gentleman who is working at the business center, doesn’t even have a name tag so I don’t know his name. Terrible attitude towards the customers.i wanted to make just color copies, noting complicated. He shouldn’t be working there. For employees like Him is the reason you are closing your stores. Please train him on customer service he can do much better. I rather drive live 20 more minutes to a fedex store and being treat with respect rather than staring my day like happened to me last week at the store.
SG
SEBASTIAN GARCIA
Oct 10, 2025
1.0
The guy at the business center in the morning has the worst actitud. He gets mad if you ask him to print or laminate. He said he is very busy !! If you can go to other place you better do it !! Not a good place to start your day
MV
Mrs. Joanna Vega
Oct 8, 2025
1.0
I was incredibly disappointed with the service received from Kathleen at the Amazon Returns section. She left her station abruptly without saying a word and walked out as if no customers were present. This lack of professionalism and courtesy was very disappointing. Based on this experience, I would not recommend this location for handling returns.
What type of services does Staples in Orlando, FL offer?
Staples offers printing, shipping, technology, travel, and recycling services, along with office supplies and products essential for working and learning.
What are the store hours for Staples on weekdays?
Staples is open from 9:00 AM to 8:00 PM Monday through Friday.
Does Staples provide same-day delivery and curbside pickup services?
Yes, Staples offers same-day delivery, in-store pickup, curbside pickup, and home delivery services.
What payment options are accepted at Staples in Orlando?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at this Staples location?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries at this location.
What are some popular brands available at Staples in Orlando?
Brands available include Amazon, Dell, HP, Apple, Canon, Epson, Microsoft, Logitech, and many others.
Where is Staples located in Orlando?
Staples is located at 7157 Narcoossee Road, Vista Palms, Orlando, FL 32822, USA.
What nearby places can I visit before or after shopping at Staples?
Nearby places include The Home Depot for home improvement needs, Party City for party supplies, and Top It Grill for dining options.
Are there convenient shipping and courier services near Staples?
Yes, nearby you can find UPS Access Point location, UPS Alliance Shipping Partner, and Amazon Locker - Aland for your courier and delivery needs.
How can the proximity of The Home Depot benefit a Staples customer?
Customers can combine trips to Staples and The Home Depot for both office supplies and home improvement products, saving time and convenience.