With a focus on the community of small businesses and consumers, Staples in Orlando, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising helpful staff like Tony and Brenda, while others report rude and unhelpful interactions.
Product Availability
Customers appreciate the variety of products available and the store's organization, making it easy to find items.
Printing Services
Many reviews highlight issues with the printing department, including long wait times, unhelpful staff, and problems with order accuracy.
Store Cleanliness
The store is generally noted as clean and well-stocked, although some reviews mention specific cleanliness issues in restrooms.
JO
Juan O.
3 days ago
1.0
I ordered a product online for pickup. Ordered on Jan 4th, arrived at the store on Jan 7th. Jan 9th, I received an email stating my item was picked up. Wasn't me. I called the store and ask did someone had picked up my item? No, she went to check, and it was there. I said I'd be in to pick up later. I went in to pick up, and I found out later that the person who took care of me was the manager. She had a condescending attitude. I asked for my item, and she retrieved the item. So I asked once again, why would I have received a notification that the item was picked up? She answered as though there was no big deal, oh must have been a glitch. Then, like a chastizing parent, she shows me a label on the box and stating oh look, when you ordered, you forgot to use your last name. Really? Made no sense. So I get home and open the box, and lo and behold, the actual order document DID have all the required information. But what got me the most was the "chastizing" only because I questioned why I received the message stating the product was picked up. Never again will I go back here for anything. Walmart had what I needed cheaper. I utilized Staples solely because of the points I had built up before.
MN
Michael Navarra
Dec 29, 2025
5.0
I've been shopping for an office chair and had settled on the one I wanted, but my local store didn't have it in stock, and the closest showing for pickup was 1.5 hours away. When I went to the Oviedo store they let me know that it looked like East Colonial had one in stock. I went ahead and drove to the East Colonial location and after looking for myself I couldn't find it. Walked up front and was greeted by Tony who checked, said they appeared to have one in stock and went to the back to find it. He came back a few minutes later with the chair and took care of getting me paid and out the door. Tony was incredibly helpful and kind and very much appreciated.
JH
JUAN HUERTAS
Dec 16, 2025
5.0
Excellent customer service. Friendly and fast.
AT
Amy Torres
Dec 11, 2025
1.0
Horrible place for service. A million workers walking around and one 1 person at the print and marketing service. One poor girl behind the register. While employees walk around and can’t help her as per the employees same words. This place needs help. It was only for a paid pickup card order. Not enough envelopes for the cards once I got home.
CW
Cindy Withers
Dec 9, 2025
2.0
Called ahead of time to check inventory, lady on the phone gave me nothing but attitude. Go in person to colonial store, the two older gentleman’s working gave me nothing but passive aggressiveness and attitude. Don’t know how a customer service job is allowing grown people like this on the floor.
What forms of payment are accepted at Staples in Orlando?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples provide passport photo and TSA PreCheck® services?
Yes, Staples offers both passport photo processing and TSA PreCheck® services.
Where is Staples located in Orlando, FL?
Staples is located at 2774 East Colonial Drive Suite C, Orlando, FL 32803.
Are there nearby UPS facilities that complement Staples' shipping services?
Yes, the UPS Access Point location and UPS Alliance Shipping Partner are nearby, making it convenient to manage your shipping needs.
What nearby stores can customers visit for additional office and printing needs?
Customers can visit Staples Print & Marketing Services nearby for related office equipment and printing services.
What nearby places can customers visit for beauty and personal care after shopping at Staples?
After visiting Staples, customers can go to nearby places like Bath & Body Works, Sally Beauty, Hair Cuttery, and VIP Nails & Spa for beauty and personal care needs.