With a focus on the community of small businesses and consumers, Staples in Orlando, FL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude or unhelpful staff.
Printing Issues
Many customers experienced problems with printing services, including delays, incorrect orders, and high prices.
Store Environment
The store is generally described as clean and well-stocked, but some reviews mention poor signage and unclear assistance.
Staff Competence
There are concerns about staff training and knowledge, particularly in the printing department, leading to frustration among customers.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that positive experiences can occur despite overall issues.
AC
Albert Covington
Nov 14, 2025
5.0
Tony and the staff at this store are AWESOME!! I actually came in a few weeks ago and Tony gave me a full rundown of a good printer to get. This place is 45 minutes out of my way. But I drove all the way back, because if you're going to spend $350 on a printer, it's nice to have good service.
They even helped me register my product with the additional protection right there at the register. Way to go folks!!!
JL
Julianno Sossa LPN
Nov 7, 2025
2.0
On the copy machine always I can't use my debit card never fixed this why?? I asking Mario on tge front desk
DD
Dreci
Nov 5, 2025
1.0
The worst staples I’ve ever been in in my life. No one seems to acknowledge your entrance into the building nor does anyone seem to care about customer service. I asked for assistance in the printing department, and the man ignored me. After multiple attempts at trying to get his attention, he stated that he will be able to assist me, but then he proceeds to handle a phone call. Very unprofessional will never come back or recommend.
AA
Abby
Oct 14, 2025
1.0
I was there to do Amazon returns. Provided them 3 QR code, after their staff working on scanning the qr code back and forth, for me a receipt for only 2 QR code received. I told him immediately that he missed an item. And then he asked me to check my email, which is missing a confirmation from that QR code. I went back to talk to him again, and then he started saying this is the system error blah blah blah….. It took them 10 mins to scan QR codes, and the staff didn’t even do it correctly. I know this is a way for Staples to attract customers, but for having bad staff like this, only going to make people dislike Staples more. The staff has no idea what they are doing. Signage is not clear. They sent customers back and forth to stand in the wrong line. I will not come back again.
RW
Rachel Watts
Oct 12, 2025
1.0
The printing lady was super rude. Printer told me to get help from associate. Two printers were broken and she didn’t want to help at all. She had a pretty terrible attitude.
What forms of payment are accepted at Staples in Orlando?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples provide passport photo and TSA PreCheck® services?
Yes, Staples offers both passport photo processing and TSA PreCheck® services.
Where is Staples located in Orlando, FL?
Staples is located at 2774 East Colonial Drive Suite C, Orlando, FL 32803.
Are there nearby UPS facilities that complement Staples' shipping services?
Yes, the UPS Access Point location and UPS Alliance Shipping Partner are nearby, making it convenient to manage your shipping needs.
What nearby stores can customers visit for additional office and printing needs?
Customers can visit Staples Print & Marketing Services nearby for related office equipment and printing services.
What nearby places can customers visit for beauty and personal care after shopping at Staples?
After visiting Staples, customers can go to nearby places like Bath & Body Works, Sally Beauty, Hair Cuttery, and VIP Nails & Spa for beauty and personal care needs.