Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Orlando, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for being rude and unhelpful.
Delivery Issues
Numerous complaints about delivery failures, including missed deliveries and packages being marked as undeliverable without attempts.
Efficiency
While some customers report quick and efficient service, others mention long wait times and slow staff.
Communication Problems
Customers express frustration with poor communication regarding package status and delivery attempts.
Facility Conditions
The location is noted for being convenient, but there are complaints about understaffing and inadequate services like printing labels.
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Miriam Bensabath
Nov 3, 2025
5.0
It was such an amazingly pleasant surprise to see and experience first hand the outstanding customer service delivery by Andrew today.
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Wendy Gonzalez
Oct 19, 2025
5.0
Fast and efficient!
KH
Kevin Hutchinson
Oct 15, 2025
5.0
I go to this FedEx Center every once in a blue moon, and each time the team is polite, friendly, and helpful.
Really appreciate the work they do!
KS
Karmen Smith
Sep 24, 2025
5.0
this might be the worst/crazy experience i've ever had at a shipping center. the lady, who had sort of medium length long black hair, kind of an older lady, was incredibly unhelpful. unwilling to even try to make something work for my sake. it's like every customer in there was inconveniencing her with their very valid issues and delays. please do not send anything here or use fedex in orlando. it's so bad. i had a package arrive late, then the truck driver decided not to even grab the package on another route. then the package went back to this location so i tried to retrieve it but the lady there would not even attempt to go and see if my package was there. and she also couldn't 100% guarantee me that my tracking number was correct. anyways, what a lame experience. have a nice day! 5 stars for being the worst !
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Stacy Hall
Sep 23, 2025
1.0
I have been waiting on a package and they left a door tag which I have signed with a signature and FedEx have not been back since. Updates will say they attempted and they never came to my housen (been home all day waiting). So in this case you guys are either lying. Or mishandling ppl packages saying you came and u surely didn't. As long as I been dealing with fedex I never in my lifetime had a problem with fedex ever till now. They keep saying the station on Bennett rd. And nothing is being done. Going on 4 days now ....let's see cause at this point the station just saying anything. And I'm now pissed. I called 4 timed to hear the same thing different agent. It will be on the truck tommorrow...but they are getting this info from the center...