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FedEx Office in Orlando, FL provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.3
128 reviews
5 stars
57
4 stars
16
3 stars
5
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, and unhelpful.
Staff Attitude
Many customers reported negative experiences due to the staff's bad attitudes, including condescension and lack of professionalism.
Wait Times
Customers frequently complained about long wait times and inefficient service, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific employees who provided helpful and friendly service.
Service Quality
Several reviews mentioned issues with service quality, including problems with printing and shipping, leading to damaged items and unresolved claims.
- BHBrandon Hammonds3 days ago1.0The women working the morning shift 11/21/25 8:30am are horrible not everyone if tech savvy. They don’t want to help just standing there looking at you crazy with a nasty attitude. If I didn’t need to print for an emergency I would have left lord. The man fixing the printers that don’t work there helped me. I know everyone needs a job but don’t do derive if you don’t want to serve.
- ARAdam Rouchi5 days ago1.0One of the wort place in service workers are angry and they never smile very bad attitude and somehow lots of fragile things I ship from this place brakes I don’t know why . The last one is a steel coat hanger one of the arms broke . I don’t know how . I ship from nearby stores things never brake . I try to avoid this place as much as possible . Everything is wrong about it except that it is big and close to my house . I hope people they find a solution
- LCLatanya ComrieNov 14, 20251.0I had the worse experience yesterday 11/14/25 at 4:59 PM with one of the employees. I didn’t catch her name but her attitude was very condescending and rude. I’ve been going to this location for years and never really had to deal with a nasty attitude. I was advised from an employer they have already set up shipping and packing with FedEx (AS MOST WFH COMPANIES DO) and this employee was not willing to listen, pack, nor scan the label printed out for me from the employer that says FEDEX. When I then mentioned after a 3rd time I have a QR code from FedEx she then looked at the email and scanned the QR Code. No apologies and nothing else was said because at that point she felt and looked stupid for her carryon. I’m not sure if the workers need to be retrained or what the issue was but the experience was horrible. RMA: 27642177
- GCGeorge ChaterOct 26, 20251.0Worst customer service I’ve ever experienced! Went in to print $200 worth of copies for work, the lady behind the counter was “fake nice”, rude and just plain disgusting. She knew exactly what she was doing-made me wait almost 20 min to tell me it was $20 more if she printed my docs vs. me doing it at the self service printers—knowing full well I didn’t know this and that I would say no. I typically print $200-$400 worth of docs a week! Not here! Never here again! Brilliant move copy-printer-girl!! Bet your manager is proud they hired you, lol
- EOernani oliveiraOct 20, 20251.0⭐ 1 Star — Very Disappointing Service at the West Colonial FedEx I usually drop off my shipments at the FedEx in Dr. Phillips, where I always receive great service. Today, I went to the West Colonial location and was treated very rudely. The employee told me to manually scan around 40–50 boxes, which is completely unreasonable and far below FedEx’s service standards. Because of this experience, I’ll now be using UPS, where the service is much more professional and respectful.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Orlando offer?
FedEx Office Print & Ship Center in Orlando offers printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 7828 W Colonial Dr, Orlando, FL 32818, USA.
What are the operating hours for FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
How can I contact FedEx Office Print & Ship Center in Orlando?
You can call them at +1 407-523-0202 or email at usa0885@fedex.com.
Does FedEx Office Print & Ship Center provide in-store pickup and shopping?
Yes, they offer both in-store pickup and shopping services.
Are there nearby places for additional shipping services close to FedEx Office Print & Ship Center?
Yes, USPS is nearby, offering additional postal and shipping services.
What nearby options are available for passport and visa services?
RushMyPassport in FedEx Office nearby provides passport and visa services, which can be convenient for customers needing travel documents.
Are there any nearby clothing stores where customers can shop before or after visiting FedEx Office?
Yes, Suit City of Orlando and Men's Closet are nearby stores specializing in men's and women's clothing and gifts, good options for shopping around your FedEx visit.
What types of printing products can I order at FedEx Office Print & Ship Center?
You can order business cards, presentation printing, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo printing, yard signs, banners, posters, specialty and canvas prints, lettering, decals, vehicle magnets, and calendars.