United States Postal Service

2.3
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 225 College Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 College Dr, Orange Park, FL
32065, United States

Hours

Reviews

2.3
140 reviews
5 stars
39
4 stars
6
3 stars
2
2 stars
8
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing short tempers and lack of assistance.

Delivery Issues

Numerous complaints about lost or misdelivered mail and packages, with customers reporting ongoing problems with mail not being delivered or being delivered to the wrong addresses.

Staffing Problems

Customers noted that the post office is often understaffed, leading to long wait times and inadequate service during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and kindness, indicating that there are instances of good service.
  • RR
    Rachel
    6 days ago
    5.0
    Great service, wonderful postal workers! The Post Office is a great government institution!
  • KK
    Kai
    Dec 28, 2025
    1.0
    Quit giving a bs excuse and give me my mail. If I signed and turned in for my mail to be held, explain why you aren’t holding it? Do better and give me my mail!
  • JD
    Joe Doe Dirt
    Dec 16, 2025
    1.0
    Terrible excuse for a post office. Short-tempered staff, no proper signage. Don’t bother pressing the buzzer to pick up your mail, the staff will continue to converse with one another and answer you when they feel fit.
  • MB
    Marshall Burford
    Nov 29, 2025
    5.0
    Always the best service I drive past another post office to use this one
  • 11
    1NMOT1ON (1NMOT1ON)
    Sep 10, 2025
    1.0
    My time is worthless to you people. Your job is so easy, do better!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.