Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2685 in Orange Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At College & Blanding Next To Publix And Taco Bell.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
122 reviews
5 stars
83
4 stars
6
3 stars
4
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Angel and Skye.
Service Efficiency
While some reviews noted quick and efficient service, others mentioned long wait times and understaffing during busy periods.
Shipping Issues
Several customers expressed frustration with shipping problems, including delays and issues with package handling, leading to a lack of trust in the service.
Pricing Concerns
Customers reported feeling that certain services, such as fingerprinting and shipping rates, were overpriced compared to competitors.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific employees providing poor service, indicating inconsistency in customer experiences.
- SGSelene Beckworth GardnerNov 1, 20255.0Best UPS store ever!! See Meghan or Angel store 2685 Village 950 Blanding Blvd see review!!
- TBTerry BruceOct 28, 20251.0BUYER BEWARE!!! I would imagine the majority of customers utilize the UPS Store based on the name recognition. Have a package that needs delivered, that is what UPS has been doing for decades, I will go there. After what I learned today, I will be using the USPS from this point forward. And here is why.......I shipped a birthday present to my son in the Atlanta area. I shipped last Wednesday, would be there Friday for $13 and change. Friday night I received an unexpected package from UPS and when I opened it I found the gift I had shipped along with the crumbled up birthday card. These items were NOT in the box I had shipped them in, and taped to the box was my original return address label and apparently what remained of the original box. Easy to conclude the original was smashed or run over, based on the now accordined birthday card. So today I take it back to the UPS Store with my receipt. The assistant manager, Angel, was very nice and agreed that obviously something had damaged the original box. She then informed me they could ship it again, in its new box, for another $13 and change. I was stunned.....I already paid you once to deliver as you promised, why would I pay a second time when we agree that UPS damaged the first one. And that's when you hear the coverall they operate under......"we are not UPS, we basically are a franchise that uses their name and logo".... On our sign, in our advertisements, on our business cards, on our name tags.....but we are not UPS nor responsible for anything after you drop it off to us. And also it is stated in the Terms and Conditions you signed. So I requested she contact the manager, which she did, and the manager told her they would do it this time.....implying but not in the future! It is your lucky day Sir!!!!! What should have happened is the Assistant Manager apologizes for the failure of UPS and "we will ship it overnight" be offered. The majority of people accept that accidents happen, the problem occurs on the back end when the "we are not responsible" tactic is presented to them. So this time when Angel was completing my order and the screen for Terms and Conditions appeared and she said " just hit the Scroll to the Bottom button and sign, I decided to stand there and read the Terms and Conditions before I signed. And what I came away with was this....I would NEVER ship anything of value or personal importance with the UPS Store. Because Angel was correct. The business you pay to provide a service for you is responsible for ABSOLUTELY NOTHING!!!!!! Once you walk out the doors of the UPS Store it's a crap shoot as to wether you will be provided the service you pay for. And if they want to use the "we are just a franchise" defense, maybe they should work out with the REAL UPS to have a chargeback to them when they fail, not expect the customer to pay a second time and cross fingers and pray that this time it goes well.....but if it doesn't, no problem, our Terms and Conditions clearly state WE ARE NOT RESPONSIBLE FOR ANYTHING! We use the UPS name and logo for name recognition purposes only, we are NOT really UPS. Think about that the next time you have something of value (monetary or personal) and drive the extra 2 miles to the USPS. Can't believe I am endorsing the USPS with all the issues they have, but at least they acknowledge that they are.... responsible!!!!
- DFDania FadeleySep 25, 20255.0Angel and the ladies at this store are amazing! They handle whatever comes through the door with ease, efficiency and with a positive attitude. I needed some prints and a few items laminated and tuey were a huge help. I was in a pinch and short on time. Angel got to work on my items so quickly and made them look very professional. Thank you!
- JEJoey ElatySep 19, 20255.0Great service !
- HSHannah StarkeyAug 2, 20255.0My favorite OP location for returns, sending packages and notary services. The staff is so friendly and helpful.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Orange Park provide?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #2685 located?
It is located at 950-23 Blanding Blvd, Orange Park, FL 32065, next to Publix and Taco Bell.
What are the regular business hours for The UPS Store?
Monday to Friday 8:00 AM - 6:30 PM, Saturday 9:00 AM - 4:00 PM, and Sunday 11:00 AM - 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 3:00 PM. Holiday hours vary; some holidays may have regular hours and others the store may be closed.
What payment options are accepted at The UPS Store?
Major credit cards such as American Express, Discover, Mastercard, Visa, as well as cash, checks, and mobile payments like Apple Pay, Android Pay, and Samsung Pay are accepted.
How can I contact The UPS Store for inquiries or services?
You can call them at +1 904-276-7178 or email at store2685@theupsstore.com.
Are there nearby places to shop or dine around The UPS Store?
Yes, The UPS Store is next to Publix Super Market at The Village Shopping Center and Taco Bell. Nearby, you can also find Checkers and Spaghetti House for dining options.
Which financial and banking services are near The UPS Store?
Nearby banking options include Jax Federal Credit Union, RadiFi Credit Union, and Prosperity Bank, which may be helpful for customers needing financial services while visiting the area.
Can customers find other postal or shredding services close to The UPS Store?
Yes, Shred Nations offers shredding services nearby, and The UPS Store itself provides shredding and mailing services.
Are there nearby health or wellness centers around The UPS Store?
Yes, there are nearby health-related services such as WW (Weight Watchers) for weight loss, Center For Dental Excellence for dental care, and Ortho 99 Plus 1 for orthodontic services.