United States Postal Service

1.3
1016 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 550 Fisherman St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
550 Fisherman St, Opa Locka, FL
33054, United States

Hours

Reviews

1.3
1,016 reviews
5 stars
65
4 stars
17
3 stars
13
2 stars
13
1 star
908

What are people saying?

AI-generated from recent customer reviews

Delays

Numerous customers reported significant delays in package processing, often taking weeks longer than expected.

Lost Packages

Many reviews mentioned packages going missing or being lost entirely, leading to frustration and disappointment.

Customer Service

While some customers praised individual staff members for their helpfulness, many expressed dissatisfaction with the overall customer service and lack of communication.

Facility Issues

The Opa Locka distribution center was described as poorly managed, with calls for audits and investigations into its operations.

Negative Experiences

A majority of reviews reflected a negative experience with this location, with many customers advising others to avoid using USPS services that involve this distribution center.
  • CR
    Carmen Roman
    1 day ago
    1.0
    Terrible!! Certified mail sitting there for 2 weeks and counting!!!
  • AW
    Austin Wasser
    4 days ago
    1.0
    takes forever to get my item.
  • MM
    michaelacandyzz
    Nov 8, 2025
    1.0
    I’m a small business owner, and this situation has been extremely frustrating. A customer who lives right here in Opa-Locka — not even 20 minutes away — experienced a major shipping delay that was completely out of our control. The package was originally supposed to arrive within 2–3 days, but instead, USPS mistakenly sent it all the way to Illinois before bringing it back to Miami and Opa-Locka. This is the first time something like this has ever happened with one of our orders, and it just so happened to be the closest order we’ve ever shipped. I take pride in making sure every customer receives their order quickly and in perfect condition. Now I gotta do all this so my customer gets there package and so I don’t get a bad review I can potentially lose a customer thanks a lot.
  • LR
    lizzetteh anish RS
    Nov 3, 2025
    1.0
    It is horrible how these people who earn such a good salary work here zero star this.It is disgusting they do nothing, send a package that had to arrive on Saturday and it is still in transit we are 11/3/2025 should the government put more pressure on these people who earn very well is the post office.
  • CD
    Christine Drake
    Oct 10, 2025
    1.0
    Opa locka mailing distribution center is the worst because maybe management or everybody that works in that building can’t do their jobs right my package suppose to be in miami not in another state. I hope that the manager see this so he or she can see that they are not doing their job correctly get some better people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.