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United States Postal Service

3.2
(146 reviews)

Business Details

3905 Tampa Rd, Oldsmar, FL
34677, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3905 Tampa Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3905 Tampa Rd, Oldsmar, FL
34677, United States

Hours

Reviews

3.2
146 reviews
5 stars
68
4 stars
7
3 stars
11
2 stars
8
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific employees like Joe and Jason for their exceptional service, while others reported rude or unhelpful staff.

Efficiency

Several reviews highlighted long wait times and understaffing, particularly during busy periods, leading to frustration among customers.

Delivery Issues

Numerous complaints were made about lost or misdelivered mail, with customers expressing dissatisfaction over the reliability of the postal service.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, noting friendly staff and efficient service during their visits.
  • CM
    Candy de Maa
    5 days ago
    5.0
    Joe was excellent! He was kind, efficient, and extremely knowledgeable. Even though I was supposed to wait for assistance, he stepped in right away so I didn’t have to. He went above and beyond and was incredibly helpful throughout the entire process. Thank you! ¡Joe fue excelente! Fue amable, eficiente y muy conocedor del tema. Aunque se suponía que debía esperar para recibir ayuda, él intervino de inmediato para que yo no tuviera que hacerlo. Fue más allá de lo esperado y fue increíblemente servicial durante todo el proceso. Gracias!
  • LH
    Lemon Head
    Feb 20, 2026
    5.0
    This review is for JOE!!!!🤗 I hope you see this!! You made our passport application journey/appointment very enjoyable and not stressful at all. He really took his time with my family, explained everything in detail, and was more than happy to answer our many questions LOL! He is a great example of what customer service should look like everywhere (coming from me who also works in customer service haha). The other employees there didn't have the best attitude or were very sarcastic, and didn't seem as willing to help as he was at all. At least that's what I saw with their customer interactions. Shoutout to Joe- give this good man a raise!!!! He deserves it 🫶🏽
  • RK
    R K
    Jan 26, 2026
    1.0
    About a month ago filled out a form to change my address. After visiting twice to the location asking the staff to correct the problem. My mail still going to the old address. I guess management is doing very bad job of running this location
  • RE
    Ryan Ehlers
    Jan 23, 2026
    5.0
    Had to stop in for a walk in passport application, Jason was super fast, knowledgeable, and friendly.
  • JJ
    JW
    Jan 18, 2026
    3.0
    Please fix the ground advantage Drop off device so we can drop off our packages without having to wait in line to see a live person. It's very handy for those of us that can't be there during the week and can only operate at night and on the weekends. The device doesn't open. It's jammed. I've gone in there several times over the last year and it's been jammed from time to time. Spend the money to fix it or improve it so we can use it. The pull lever on the left doesn't work either. It's never worked anytime I've ever tried to do anything with it. It's always jammed Or it's not used for anything anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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