FedEx Ship Center

Reviews

• LL

  Lee

  4 days ago
  3.0
  Parking situation is rough. I could see this being a deterrent for some. Excellent staff though. I was in and out quick.
• GG

  Gerald Gilman

  6 days ago
  1.0
  I've never been there. Too far. I can't see anymore. Wish they could come here and pick up my package.
• EP

  Eugene Paradis

  Mar 26, 2026
  4.0
  I only had to drop a prepaid package off for shipping so my interaction was minimal but the agent was pleasant.
• RM

  Review Mom

  Mar 18, 2026
  2.0
  They’re usually good, but the last time I was there only one out of three workers at the front were helping customers. The other two were just standing around. It was also annoying that they did not help you by your place in line. They asked if you had your QR code ready and would move to the next person if not. I had several items to return and in between each item when I had to pull up the next QR code she would help another customer. Very weird rushed experience, but maybe she was overwhelmed because the other two employees were just standing around.
• JB

  Jay Bar-Levy

  Mar 3, 2026
  1.0
  Subject: Formal Complaint – Disrespectful Treatment at FedEx Ocala Station (60th Ave) To Whom It May Concern, I am writing to formally file a complaint regarding repeated disrespectful treatment I have received at the FedEx station located on 60th Avenue in Ocala, Florida. Today, when I arrived at the facility to request FedEx envelopes, I was once again treated in a dismissive and disrespectful manner by the attendants working at the counter. Unfortunately, this is not the first time this has happened. On multiple occasions, I have experienced unnecessary resistance and an unprofessional attitude from the staff whenever I request standard FedEx shipping envelopes. As a customer using FedEx services, requesting shipping supplies such as envelopes should be a routine and straightforward matter. Instead, the interaction consistently becomes unpleasant due to the staff’s attitude and unwillingness to assist. Customers should be treated with basic professionalism and respect, and the current behavior at this location falls far below what one would expect from a company with FedEx’s reputation. I respectfully request that: 1. This matter be reviewed by management. 2. The staff at this location receive appropriate guidance regarding customer service standards. 3. Steps be taken to ensure customers can request shipping materials without being treated disrespectfully. I hope FedEx will take this complaint seriously and address the issue so that future interactions at this location reflect the level of service your company is known for. Thank you for your attention to this matter. Sincerely, Jorge A. Bar-Levy U-Ride Auto, LLc.