United States Postal Service

2.5
137 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6530 SE Maricamp Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6530 SE Maricamp Rd, Ocala, FL
34472, United States

Hours

Reviews

2.5
137 reviews
5 stars
47
4 stars
5
3 stars
1
2 stars
4
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some employees, like Marcie and Rose, received praise for their helpfulness and kindness, while others were reported as rude and unprofessional.

Delivery Issues

Numerous complaints about mail and packages being misdelivered, lost, or not delivered at all, with customers expressing frustration over the reliability of service.

Communication Problems

Customers reported difficulties in reaching the post office by phone, with many calls going unanswered or disconnected.

Cleanliness and Organization

The post office was noted to be clean and organized by some, but others mentioned a need for better maintenance and more staff during busy times.

Overall Satisfaction

While some customers had positive experiences, many expressed dissatisfaction with the overall service, citing it as the worst postal service they have encountered.
  • DZ
    Dawn Zielinski
    Oct 25, 2025
    5.0
    AN AMAZING ENCOUNTER WITH EMPLOYEE “MARCIE”! Thursday 10-23-2025 @ 5:30 pm, I pulled into the P.O. on Maricamp Rd. and was struggling to get my walker and a small postage paid box out of my car. Postal employee “Marcie” was going to collect the contents from the “Drop Off Mailbox”. (My box didn’t fit, so I was going into the building.) “Marcie asked if she could help me, that she was on her way to collect the contents of the Drop Off Mailbox. I was grateful that she offered to take my package as she could see I needed assistance. I thanked her and said I would post a comment recognizing her compassion & kindness. What a valuable employee who takes her job as a public servant to heart. Forever grateful, Dawn Zielinski.
  • SE
    Source Ecu
    Oct 24, 2025
    1.0
    Terrible delivery drivers in the pecans
  • BB
    Brandon
    Oct 24, 2025
    1.0
    Worst mail delivery drivers ever I have not had mail delivery in almost 3 years! Had legitimate issues complained then talked to the post master they laughed in my face and said they are sending my packages back to sender. If you call the 1800# to complain they will black-list you and stop delivering its like dealing with an organized crime gang Hopefully karma takes care of it.
  • LL
    Laurie Lanphear
    Sep 1, 2025
    1.0
    My daughter's passport was most likely stolen here. It's impossible to know because they conveniently "forgot' to take a picture of my package when they returned to service when they "weren't able to find my address". I assume it was stolen, I have no hard proof that it was. I prefer to think that it truly was stolen and not just lost due to the incompetence of people.
  • AW
    Anna Williams
    Jul 24, 2025
    5.0
    Rose is the shining star of the USPS! She is always calm cool and collected even under pressure. Thank you Rose!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.