United States Postal Service

2.1
248 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4545 SW 60th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4545 SW 60th Ave, Ocala, FL
34474, United States

Hours

Reviews

2.1
248 reviews
5 stars
53
4 stars
13
3 stars
6
2 stars
17
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and unresolved issues with lost packages.

Long Wait Times

Consistent feedback indicated long lines and wait times, often exacerbated by understaffing.

Delivery Issues

Numerous complaints about misdelivered packages and mail not reaching the correct addresses.

Staffing Problems

Customers noted a lack of sufficient staff to handle the volume of customers, leading to frustration.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences were largely negative.
  • KO
    Karina Ortiz
    6 days ago
    1.0
    Waited almost an hour for my mail that was put on hold only for them to give me part of the mail not all of it. Clearly didnt care about the long wait either.
  • AH
    Alexandra Hare
    Nov 3, 2025
    1.0
    My package was left outside at the very end of my driveway! It was a box of Diapers, left an acre away from our home, very obviously just thrown there. Wish I could add photos of how terrible these ppl treat our packages. This is an item that goes on my child!
  • EM
    Emeline Osorio Morales
    Oct 23, 2025
    5.0
    Which list ready for Santa 🤶 🧑‍🎄 2025 every year love to do it. It been 8 years doing this enjoying with them one more years believe this beautiful moment ❤️
  • SA
    Saint Arc
    Oct 8, 2025
    3.0
    They're actually was no one there. Able to go in and out in a few minutes
  • LL
    Laurie Lanphear
    Sep 1, 2025
    1.0
    Tried to talk to the postmasters twice about my daughter's passport that was lost by USPS, never got a call back from him.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.