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Visit your local Post Office™ at 4545 SW 60th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times due to understaffing, with lines often exceeding 30 minutes.
Customer Service
While some staff were described as friendly and helpful, many reviews highlighted rude behavior and unprofessionalism from certain employees.
Delivery Problems
Numerous complaints were made about lost or misdelivered packages, with customers expressing frustration over mail not reaching the correct addresses.
Management Concerns
Reviews indicated a lack of effective management, with calls for better oversight and staffing to improve service efficiency.
SB
Susan barbour
3 days ago
1.0
Understaffed and rude employees..to the woman with the long dark hair, if you're so miserable in your job, quit!
IM
II Macías
6 days ago
1.0
I would like to express my deep disappointment with the service I received. Today, I was finally delivered a Christmas postcard that arrived completely destroyed, torn, and severely damaged, and well past the holiday season.
The postcard was delivered inside a plastic bag, clearly indicating that the damage occurred during the handling of the mail. This was not just a piece of paper, but a message with strong sentimental value, which cannot be replaced or recovered.
While I understand that issues can happen, receiving personal mail in this condition is unacceptable and extremely disappointing. I hope this situation is reviewed and that proper care is taken to prevent similar incidents in the future.
As a customer, I trust the Postal Service to protect the mail entrusted to them.
MO
Mariam O’Farrill
6 days ago
5.0
I renewed my passport here and it was very quick. They attended to me at the exact time of my appointment, and you can do everything there: photos,copies, and money orders. Excellent service and very friendly staff.
KK
Keith
Jan 2, 2026
3.0
Staff is nice, but they are always understaffed, so it's typically a 20 minute wait in line any time I ever need to do wait. Manager has never helped in the few times I have had an issue and needed help at the management level whether it was trying to call and never getting an answer or when the staff has left a note for the manager with the couple issues I have had in the 19 years I have used this post office and never getting a response.
TB
Tim Bradley
Nov 26, 2025
1.0
There’s a reason for the horrible reviews. For one, holiday season have more than one person working. Then the guy tried charging me double. Wouldn’t even call supervisor when I called.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4545 SW 60th Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, thousands of Post Offices including this one accept first-time U.S. passport applications and many also offer passport photo services.
Do I need an appointment to get passport services here?
Most passport services at this location require scheduling an appointment online, although there are limited walk-in hours at select locations.
What are the business hours of the USPS at 4545 SW 60th Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
How can I reserve a PO Box at this United States Postal Service?
You can search for and reserve available PO Boxes online through the USPS website and then complete your setup in person at this location.
What is the cost for a passport photo at this Post Office?
Passport photos at USPS currently cost $15.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary so it’s best to check with the location directly.
Which nearby places can help me plan events around my visit to the USPS?
Nearby, "Paramount Refunds" offers event planning services, which you might consider if you’re organizing events before or after visiting the Post Office.
Are there nearby pet care services close to this USPS location?
Yes, "Peterson Smith Equine Hospital" and "Airport Road Animal Clinic" are nearby veterinary clinics where you can take your pets for care when visiting the area.
What fitness options are available near the USPS at 4545 SW 60th Ave?
"CrossFit E-Fit" is a nearby gym and sports venue where you can work out before or after your trip to the Post Office.