Brand Certified
United States Postal Service
2.5(261 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
400 SW 1st Ave, Ocala, FL
34478, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 SW 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
261 reviews
5 stars
80
4 stars
15
3 stars
10
2 stars
4
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, many reported rude and dismissive attitudes from employees, leading to a frustrating experience.
Efficiency
Customers frequently mentioned long wait times and inefficient service, with lines often extending outside the building and staff seemingly unprepared for the volume of customers.
Delivery Issues
Numerous complaints were made regarding lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery and the handling of packages.
Facility Management
The post office was criticized for poor organization, lack of staff, and inadequate resources, such as malfunctioning self-service machines and insufficient packaging materials.
- KKKBL KBLFeb 25, 20265.0Nice customer service rep.
- TSTiffany SkorzewskiFeb 19, 20265.0Very helpful and kind:)
- KDKim DupreeFeb 18, 20261.0The United States Postal Service main post office in Ocala is consistently a frustrating experience. The line is always out the door, no matter the time of day, and there seems to be absolutely no sense of urgency or efficiency from the staff. On my most recent visit, I only had to come in because the USPS website refused to accept any form of payment — so what should have been a quick online transaction turned into standing in a never-ending line inside the post office. For a main location serving a city this size, the lack of organization and operational efficiency is unacceptable. Customers shouldn’t have to block out half their day just to complete a simple transaction. There has to be a better way to manage the volume and improve the experience. Extremely disappointing.
- EEEdwin EstradaFeb 14, 20265.0I wasn't home when a certified letter arrived today Saturday and being Monday is a holiday I figured it would be at least Tuesday before I can get it redelivered to me. I tried calling the usps and got a live rep, from my hometown of Brooklyn NY Robert,and he was terrific. I gave him the tracking number and he saw that the Ocala hub was already closed for the holiday but processed redelivery instructions so I'll get it Tuesday. I sold this guitar before the tariffs to a buyer in France and the usps.com gave me the best price to ship to France,amazing. USPS does a terrific job. Thank you.
- JTJackie TrowbridgeJan 22, 20265.0Not sure what all the negatives are about, it was quick and breezy, and the lady was so kind and professional, so sweet and helpful !!! Got everything we needed done quickly, efficiently, and smoothly. I assume the bad reviews are because people had to wait for other customers, and/or couldn't do what they wanted to do here, which is out of the Postal Office's control ! Thank you very much for the efficiency and quickness
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 SW 1st Ave, Ocala?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS branch?
Most passport services require you to schedule an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the Ocala USPS branch at 400 SW 1st Ave?
The branch is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at the Ocala USPS?
You can apply for a PO Box online at the USPS website or in person at the Post Office with two valid IDs and a completed application.
Are PO Box lobbies accessible after regular office hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check locally.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo is $15 at USPS locations.
What are some nearby places of interest around the Ocala USPS at 400 SW 1st Ave?
Nearby you can find Balance & Bliss Ayurveda for spa services, K-N Candied Jalapenos restaurant for a meal, and the Marion County Gator Club bar.
How can nearby transit or landmarks help me find the Ocala USPS?
Using well-known local spots like Balance & Bliss Ayurveda or the K-N Candied Jalapenos restaurant can help you navigate to the USPS office at 400 SW 1st Ave.
What local businesses near USPS in Ocala might be of interest to customers before or after postal visits?
Customers might enjoy visiting nearby beauty salons like The Kinkery or Sharon Hair Creations, or grab a meal at Infinite Ale Works brewery nearby.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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