United States Postal Service

1.7
595 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1900 W Oakland Park Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1900 W Oakland Park Blvd, Oakland Park, FL
33310, United States

Hours

Reviews

1.7
595 reviews
5 stars
78
4 stars
13
3 stars
15
2 stars
19
1 star
470

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific mentions of discriminatory behavior and a lack of professionalism.

Operational Issues

Customers reported significant problems with long wait times, understaffing, and confusion regarding service hours, leading to frustration and wasted time.

Mixed Employee Experiences

While many employees were criticized for their attitude, a few individuals received praise for their helpfulness and professionalism, indicating inconsistency in service quality.

Package Handling

Several customers expressed dissatisfaction with the handling of packages, including lost items and delays in processing, contributing to a negative overall experience.
  • AC
    Anthony Cuomo
    Nov 12, 2025
    1.0
    My Fiancé and I were trying to get a new passport issued and all I can say was this experience was by far the worst I have ever seen. We both had appointments scheduled to get this completed and immediately within walking in the door we were met with hostility. We were there to get photos taken which we were denied because "the cameras were down". We were not notified beforehand. The passport manager then came out and started yelling that we came unprepared and they were cancelling our appointment. We had all necessary documents with us that were outlined on the website. When I tried to ask another question the passport manager would not let me speak and said, "she has been doing this for 40 years" and "doesn't have time to deal with people like me". When I told my Fiancé its time to leave in a private manner the passport manager yelled once again from behind the wall "good! we do not want to deal with people like you!" I have never experienced such a disappointing and rude group of people in my life. Looking back now, most of these reviews seem to have similar experiences. Do not go to this location ever, as the employees at this location are rude and outright unprofessional. These people should be fired as they are clearly not doing their jobs
  • AP
    Allison Peters
    Nov 12, 2025
    1.0
    Do NOT go here. I was met with hostility and yelling the moment I walked in — for simply showing up to a scheduled appointment. The staff’s attitude was beyond rude; it was aggressive, unprofessional, and frankly, disgusting. I’ve never been treated with such disrespect in my life. Steer clear of this place if you value basic human decency.
  • AF
    Adina Flyswatter
    Nov 6, 2025
    1.0
    When it’s open it’s great but sometimes (like today) I’ll go at 8:40 to drop off packages before work and the entire post office is closed despite the fact it’s supposed to open at 8 am. They need to install a self service kiosk to drop off packages bigger than a poly mailer because their package drop off slot is way too small to fit even a small box
  • JJ
    JUICEONTHEBEAT
    Nov 3, 2025
    1.0
    They need to update the pickup time it says 6pm on the website but they actually close at 4pm. This is very inconvenient when I asked for my package to be left on my back porch. The blond short hair lady was the most rude I ever met in life so unhelpful short talking and gave me no help in regards to alternatives to get my package faster she should be reprimanded for being unhelpful.
  • JO
    johana ortiz
    Oct 30, 2025
    1.0
    Terrible service. A woman with short hair discriminated against me for being Latina and refused to serve me. She was incredibly rude, yelling that the store was closed and gesturing for me to leave. It was awful. I just wanted to ask her something, but she never gave me the chance; she just kept yelling at me. I don't know what kind of screening process they have for hiring customer service staff at that location, but the treatment was terrible. It was clearly discrimination since she attended to two other people who were behind me in line. That woman doesn't know how to communicate properly. The service was appalling. I could put a star memo, I would

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.