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United States Postal Service

2.7
(222 reviews)

Business Details

3350 NE 12th Ave, Oakland Park, FL
33334, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3350 NE 12th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3350 NE 12th Ave, Oakland Park, FL
33334, United States

Hours

Reviews

2.7
222 reviews
5 stars
77
4 stars
12
3 stars
7
2 stars
13
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unprofessional behavior.

Service Efficiency

Long wait times and understaffing are common complaints, with many customers frustrated by slow service and inadequate staffing during peak hours.

Operational Issues

Frequent reports of the post office not opening on time and self-service kiosks being out of order contribute to customer dissatisfaction.

Cleanliness and Organization

Customers noted that the facility is often unkempt and poorly organized, impacting their overall experience.
  • AA
    A
    4 days ago
    3.0
    The staff is surprisingly nice, but the self-service kiosk literally always has problems
  • BR
    Bernadine Raymonvil
    Feb 25, 2026
    2.0
    Normally this is my favorite post office but today was outrageous! Hours clearly stated doors open at 8:30am and it’s been almost an hour and no one is opening the doors. Not to mention the long line outside.
  • JS
    Joe Schmoe
    Feb 21, 2026
    1.0
    Self service kiosk has been out of order 3+ days
  • FS
    Fanna Salvatelli
    Feb 21, 2026
    1.0
    This is the worst USPS location I have ever dealt with. Some of the staff here are consistently rude and dismissive. I had a UPS Ground Saver package marked for delivery while I was home — no knock, no notice, no redelivery attempt. Days later I discovered it was being held at this location. I scheduled redelivery twice. Nothing happened.( UPS should never had partnered with them! ) When I went in person, the post office was open, but I was told the “pickup department” was closed until the next business day. They were accepting outgoing packages, but refusing to release held ones. When I asked about the two redelivery requests I had already submitted, the clerk said she “doesn’t know anything about it” and told me to come back Monday. To make matters worse, she pressed the “satisfied” button on the screen before I could respond. Completely unacceptable service and zero accountability.
  • SW
    Scooby “Traveler” W
    Feb 4, 2026
    1.0
    Went today to mail a package at 9:30am (posted hours are that it is open at 8:30am). Doors were locked and the lights were not on. I'm not sure if they are planning on shuttering this facility as many customers were complaining that this is a common theme now at this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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