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Visit your local Post Office™ at 3350 NE 12th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and frustration among customers.
Operational Hours
Customers frequently report that the post office does not open on time or closes early, causing inconvenience.
Cleanliness and Organization
Several reviews mention the facility being unkempt and poorly organized, contributing to a negative customer experience.
Efficiency
While some customers experienced quick service, many others noted inefficiencies and slow processing times.
IM
igor mendes
Nov 6, 2025
1.0
Ridiculous customer service by sherby!!
Rude and unprofessional
NP
Natasha Pascoe
Oct 24, 2025
5.0
I had a bad experience at the USPS located on Oakland Park so I decided to leave there to come here. Line was long but what made me stay was the lady (I forgot to get her name) she’s short and dark skin with braids going back. Though it was only her at the counter, she had the best customer service I’ve experienced so far at any other post office!! Not with me but with everybody that was there !! Oakland Park need her to train their whole staff on how to treat customers that’s coming to spend their hard own money !!
JA
Juliana Angee
Oct 4, 2025
1.0
It’s 1:09 PM, and their posted hours show they’re open until 2 PM today (10/04/2025). A man in a FedEx uniform was holding the door shut and yelled aggressively, “We’re closed, she’s trying to go home.” Terrible service.
AS
Anthony S
Oct 3, 2025
5.0
Every postal worker should be half as efficient as Ebony, was so so helpful! and super sweet
AF
Arianny Freitez
Aug 22, 2025
1.0
Extremely Frustrating Service
I’ve been trying to contact USPS about my mail, but no one answers the phone. I submitted a request, and they confirmed it, but it’s linked to my old address. Despite multiple attempts, they haven’t corrected it, and I still haven’t received my mail. Very disappointing and stressful experience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3350 NE 12th Ave offer?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, you can apply for a first-time U.S. passport and in many cases get your passport photo taken by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 8:30 AM to 2:00 PM, closed on Sunday.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online and complete setup in person, or apply directly at the Post Office with valid ID.
Is the lobby accessible after hours to collect mail from PO Boxes?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary by Post Office. Check with your local office.
Are there nearby government services related to immigration?
Yes, the United States Citizenship and Immigration Services office is nearby for immigration and citizenship support.
What nearby places can I visit for wellness or fitness before or after my Post Office visit?
You can visit Mission Yoga for yoga and fitness or Other Worlds Therapies for massage and wellness services nearby.
Is there a nearby coffee shop where I can relax after completing my postal errands?
Yes, Cyth & Co. and Bulegreen Cafe Yard are nearby coffee shops where you can enjoy a break.
How can I get to the United States Postal Service using local transportation or nearby landmarks?
The Post Office is located at 3350 NE 12th Ave near other postal services and local businesses such as the US Post Office and Post Office-Oakland Park, which can serve as landmarks for navigation.