United States Postal Service

2.7
214 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3350 NE 12th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3350 NE 12th Ave, Oakland Park, FL
33334, United States

Hours

Reviews

2.7
214 reviews
5 stars
76
4 stars
12
3 stars
6
2 stars
12
1 star
108

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to insufficient staff, often with only one employee available during peak hours.

Customer Service

Feedback highlighted a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Operational Hours

Many reviews mentioned the post office not opening on time or closing early, causing frustration among customers.

Facility Conditions

Several customers noted cleanliness issues and poor maintenance of the facility, contributing to a negative experience.
  • MD
    mitchell dangler
    Dec 4, 2025
    1.0
    They can have 25 people in line and only one worker, FOR HOURS! maybe they should be refunded
  • PD
    Peter Deleon
    Dec 1, 2025
    1.0
    I really like this location and have been coming for a while. But Whoever was working the counter dec 1 2025 at 4pm was the most rudest person. I was so kind and even joked but she had no personality. I don’t even know why she works if she’s going to treat people the way she does. She has a rude mouth and not pleasant at all!
  • GF
    Gracie Lou Freebush
    Nov 29, 2025
    1.0
    this location opens at 8:30 not one person there to open it up. Must be nice to be protected by the union and can work whenever you feel like it open whenever you feel like it. How many people are standing in line waiting for somebody just to open that door
  • IM
    igor mendes
    Nov 6, 2025
    1.0
    Ridiculous customer service by sherby!! Rude and unprofessional
  • NP
    Natasha Pascoe
    Oct 24, 2025
    5.0
    I had a bad experience at the USPS located on Oakland Park so I decided to leave there to come here. Line was long but what made me stay was the lady (I forgot to get her name) she’s short and dark skin with braids going back. Though it was only her at the counter, she had the best customer service I’ve experienced so far at any other post office!! Not with me but with everybody that was there !! Oakland Park need her to train their whole staff on how to treat customers that’s coming to spend their hard own money !!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.