United States Postal Service

2.7
212 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3350 NE 12th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3350 NE 12th Ave, Oakland Park, FL
33334, United States

Hours

Reviews

2.7
212 reviews
5 stars
76
4 stars
12
3 stars
6
2 stars
12
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Staffing Issues

Many reviews highlight chronic understaffing, leading to long wait times and frustration among customers.

Operational Hours

Customers frequently report that the post office does not open on time or closes early, causing inconvenience.

Cleanliness and Organization

Several reviews mention the facility being unkempt and poorly organized, contributing to a negative customer experience.

Efficiency

While some customers experienced quick service, many others noted inefficiencies and slow processing times.
  • IM
    igor mendes
    Nov 6, 2025
    1.0
    Ridiculous customer service by sherby!! Rude and unprofessional
  • NP
    Natasha Pascoe
    Oct 24, 2025
    5.0
    I had a bad experience at the USPS located on Oakland Park so I decided to leave there to come here. Line was long but what made me stay was the lady (I forgot to get her name) she’s short and dark skin with braids going back. Though it was only her at the counter, she had the best customer service I’ve experienced so far at any other post office!! Not with me but with everybody that was there !! Oakland Park need her to train their whole staff on how to treat customers that’s coming to spend their hard own money !!
  • JA
    Juliana Angee
    Oct 4, 2025
    1.0
    It’s 1:09 PM, and their posted hours show they’re open until 2 PM today (10/04/2025). A man in a FedEx uniform was holding the door shut and yelled aggressively, “We’re closed, she’s trying to go home.” Terrible service.
  • AS
    Anthony S
    Oct 3, 2025
    5.0
    Every postal worker should be half as efficient as Ebony, was so so helpful! and super sweet
  • AF
    Arianny Freitez
    Aug 22, 2025
    1.0
    Extremely Frustrating Service I’ve been trying to contact USPS about my mail, but no one answers the phone. I submitted a request, and they confirmed it, but it’s linked to my old address. Despite multiple attempts, they haven’t corrected it, and I still haven’t received my mail. Very disappointing and stressful experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.