The UPS Store

3.7
188 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4162 in North Port offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Sumter Blvd & Price Off I-75 At Exit 182.

Details

  • DeliveryNot available

Location

The UPS Store
1181 South Sumter Blvd, North Port, FL
34287, United States

Hours

Reviews

3.7
188 reviews
5 stars
119
4 stars
5
3 stars
4
2 stars
2
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the friendly and helpful staff, others reported rude interactions and poor service.

Efficiency

Customers appreciated the quick service during busy times, although some noted long wait times and disorganization.

Communication Issues

Numerous complaints about difficulty reaching the store by phone and lack of response to messages.

Staff Performance

Certain employees received high praise for their exceptional service, while others were criticized for being unhelpful or rude.

Store Conditions

Concerns were raised about cleanliness and organization, with some customers reporting a chaotic environment.
  • LC
    Los Dos Cristianos
    Nov 15, 2025
    5.0
    Always great !!!
  • EP
    Elaine Pechilis
    Nov 10, 2025
    5.0
    This is seriously the best run UPS store ever!! Excellent customer service, speedy. patient when necessary, clean, helpful...EXCELLENT.
  • SL
    Shakira L
    Nov 3, 2025
    1.0
    I went in this store on September 27th to return 2 packages to Amazon. I have been here several times with no issues until now. Yesterday I received a request to return a package to Amazon and when I checked to see what the package was it was the same package I took on the 27th. Turns out only one package was shipped back and the other mysteriously disappeared which leads me to believe that an employee kept the other package and now I am the one who is paying for the package when I’m not the one using it. Beware when returning packages here. Seems as though there’s a thief lurking.
  • SE
    Shannon Evans
    Oct 28, 2025
    5.0
    Employees have great customer service! They are polite, patient and quick! There can be a long line and I usually never wait long! I appreciate their strong knowledge and ability to quickly troubleshoot issues!
  • LS
    Luther B Stokes
    Oct 11, 2025
    1.0
    If there was a choice for ZERO that would be my rating ! I have called for 3 DAYS , left 3 MESSAGES and not a call back ! A simple question .........CAN I HAVE A PACKAGE SHIPPED TO YOUR STORE FOR ME TO PIC UP ? Not one simple call back , not one response ! Maybe that's why UPS is opening 2 more stores in North Port ! And after calling UPS themselves they told me to call the store and press 09 to leave a message ! WRONG ! Ed Ex here I come ..............How pathetic UPS ??????????????

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in North Port offer?

The UPS Store #4162 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.