The UPS Store

3.7
196 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4162 in North Port offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Sumter Blvd & Price Off I-75 At Exit 182.

Details

  • DeliveryNot available

Location

The UPS Store
1181 South Sumter Blvd, North Port, FL
34287, United States

Hours

Reviews

3.7
196 reviews
5 stars
125
4 stars
6
3 stars
4
2 stars
2
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, especially during busy times, although there are complaints about long wait times and disorganization.

Communication Issues

Numerous reviews highlight difficulties in reaching the store by phone, with many customers reporting unanswered calls and lack of follow-up on issues.

Lost Packages

Several customers expressed concerns about lost packages and inadequate handling of shipping issues, leading to significant dissatisfaction.

Store Conditions

There are complaints regarding cleanliness and organization of the store, with some customers noting it was not well-maintained.
  • YY
    Yelena Yarmak
    5 days ago
    5.0
    Very nice stuff, polite:) good service.
  • KQ
    Kathie Quackenbush
    Dec 29, 2025
    5.0
    Dairy convenient to drop off my Amazon returns. Just wish they were open later.
  • JK
    Julie K
    Dec 24, 2025
    1.0
    Showed up at 1:58 PM on Christmas Eve to drop off a package that required nothing more than scanning a QR code (under one minute). Despite posted and confirmed!! holiday hours of 8:00 AM–3:00 PM, the door was slammed shut in front of me. To make it worse, I was arguing about 5 minutes with me! And then I was yelled by the employee at from a distance and told to go away. Then another woman who appeared to be the store manager (I guess) was shockingly rude, hostile, and completely unprofessional. Closing early is one thing. Treating customers with open disrespect and aggression is another. Absolutely unacceptable behavior and the worst customer service experience. All details regarding this location have been formally reported to UPS Customer Relations. This situation will not be ignored.
  • CH
    Christina Hammel
    Dec 16, 2025
    5.0
    Always hard workers here. They are so busy and try to get things done so quickly. They really do have great staff here!
  • PM
    Patricia Murray
    Dec 5, 2025
    4.0
    He was very friendly and respectful he helped me with my packages and told me to put a return address on them so they won't get lost

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in North Port offer?

The UPS Store #4162 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.