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Visit your local Post Office™ at 14311 Biscayne Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or unhelpful.
Staffing Issues
Frequent complaints about understaffing leading to long wait times and inadequate service, with only one employee available during peak hours.
Service Quality
Numerous reviews highlighted poor service quality, including lost packages, incorrect deliveries, and lack of assistance with postal services.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific employees who provided helpful and friendly service.
Facility Conditions
The post office was described as dirty and disorganized, contributing to a negative overall impression of the location.
MD
Mia Chorny Dodero
Nov 10, 2025
5.0
i had a good experience, i did go at the time of slow hours (not rush hour) but regardless they were very patient and helpful. Just always be ready with your items and it will be go with the flow. try to avoid coming rush hour times if possible
RS
Robert Sabatino
Nov 8, 2025
5.0
Went to the USPS and As I approached the Clerk 22, She Smiled and stated how may I help you . Excellent Customer Service Skills and Job Performance is Great .
AP
Aleksandr P
Nov 3, 2025
1.0
Bad personal, no print labels
AA
Alena A
Oct 13, 2025
1.0
I am not sure whats going on, maybe this post office is closing or something. Business hours are not as advertised, today it was closed at 5.30pm. The service is always weird. The customer service postal agents are always having personal conversations on their phones and cursing, one lady had a shirt on that says Not Friendly. Just a very strange place.
PL
Paty Locco
Oct 1, 2025
1.0
Only two people serving, their faces as usual. One register accepts cash only, the other does nothing. A dilapidated building. Before, we paid less tax and received better service. Today, everything's reversed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 14311 Biscayne Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, many Post Offices, including this one, accept first-time passport applications for the U.S. Department of State. Passport photos are also available by appointment.
Do I need an appointment for passport services at this Post Office?
Generally, you need to schedule an appointment for passport services using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 14311 Biscayne Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 8:00 AM to 1:30 PM, and is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservations are quick and secure at the USPS website; in person, bring two valid IDs and your application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for its specific lobby hours.
What nearby places can I visit before or after my trip to the USPS at 14311 Biscayne Blvd?
Nearby places include Starbucks for coffee, Target Store North-Miami for shopping, and Firestone Complete Auto Care for automotive services, allowing convenient plans around your Post Office visit.
Are there other postal service locations close to 14311 Biscayne Blvd?
Yes, there are other nearby postal locations such as another United States Postal Service and a US Post Office close by, useful if you need alternative mailing services.
What professional services are located near this Post Office?
Nearby you can find professional services like The Allure Agency for event photography, Taxleaf North Miami Beach for financial services, and Renters Paradise Realty for real estate needs.
How can nearby businesses enhance my visit to the USPS at 14311 Biscayne Blvd?
You can combine your postal errands with stops at nearby businesses such as Bella's Wig Salon for beauty needs, Aqua Jet Razor for hair removal, or enjoy a relaxing visit to Biscayne Chiropractic Center.