Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14311 Biscayne Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several experiences highlighting aggressive behavior and lack of professionalism.
Service Efficiency
Frequent complaints about long wait times, understaffing, and disorganization were noted, leading to frustration among customers.
Mixed Experiences
While some employees received praise for their helpfulness and professionalism, many others were criticized for poor service and lack of engagement.
Facility Issues
Customers expressed dissatisfaction with the cleanliness and maintenance of the post office, describing it as dirty and poorly managed.
CV
Claudia Vitar
4 days ago
1.0
Hace días que trato de pedir una cita para hacerme el Pasaporte y la página no funciona!! Que pongan personal capacitado para tener la página al día!!
CM
Claudia Martinez
Jan 3, 2026
5.0
Great staff. But take care of your staff. The place is rundown it’s not a waste management facility. It needs a true refresh. Zero aesthetic. USPS locations in south Florida are way better and cleaner. Good employees need clean places to work
JJ
jojo J
Dec 26, 2025
1.0
This morning I went to this post office to pick up my mail. The woman who claimed to be the manager was very rude and impatient. She argued with a customer after only a few words. How can someone like that still be working there? such a bad Attitude.
HB
Ham burglar
Dec 26, 2025
5.0
Don't understand the low score. Clearly you low scorers haven't been to other post offices. I encourage you to do so and than come back and marvel at the amazing people who work here at the NMB location.
MW
Magally M Wood
Dec 24, 2025
1.0
This is the worst post office in all of the United States. It's unbelievable that the girl on the left side of the counter wouldn't give me a piece of tape for my return package because it's only for priority packages. Unbelievable! To me, my return is a priority because it involves a refund. And on top of that, it's Christmas. The first thing the employee at the counter should do is help people! Or does this mean the downfall of the American postal service? Come on! 👆🏼👎🏼👎🏼👎🏼👎🏼
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 14311 Biscayne Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, many Post Offices, including this one, accept first-time passport applications for the U.S. Department of State. Passport photos are also available by appointment.
Do I need an appointment for passport services at this Post Office?
Generally, you need to schedule an appointment for passport services using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 14311 Biscayne Blvd?
The Post Office is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 8:00 AM to 1:30 PM, and is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservations are quick and secure at the USPS website; in person, bring two valid IDs and your application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for its specific lobby hours.
What nearby places can I visit before or after my trip to the USPS at 14311 Biscayne Blvd?
Nearby places include Starbucks for coffee, Target Store North-Miami for shopping, and Firestone Complete Auto Care for automotive services, allowing convenient plans around your Post Office visit.
Are there other postal service locations close to 14311 Biscayne Blvd?
Yes, there are other nearby postal locations such as another United States Postal Service and a US Post Office close by, useful if you need alternative mailing services.
What professional services are located near this Post Office?
Nearby you can find professional services like The Allure Agency for event photography, Taxleaf North Miami Beach for financial services, and Renters Paradise Realty for real estate needs.
How can nearby businesses enhance my visit to the USPS at 14311 Biscayne Blvd?
You can combine your postal errands with stops at nearby businesses such as Bella's Wig Salon for beauty needs, Aqua Jet Razor for hair removal, or enjoy a relaxing visit to Biscayne Chiropractic Center.