The UPS Store

2.9
109 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7573 in North Miami Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
335 NE 167th St, North Miami Beach, FL
33162, United States

Hours

Reviews

2.9
109 reviews
5 stars
51
4 stars
0
3 stars
2
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly a manager named Kyle, received numerous complaints for rudeness and poor service.

Store Cleanliness

The store is generally reported as clean and well-organized, although some customers noted an unpleasant smell from a neighboring smoke shop.

Staff Competence

Several reviews indicate issues with staff knowledge and training, particularly regarding packaging and shipping procedures, leading to frustration among customers.

Operational Issues

Customers frequently reported problems with store hours, including being closed during posted hours and employees taking breaks without notice.

Pricing Concerns

There are complaints about perceived overcharging for services, such as tape and packaging materials, which has led to dissatisfaction among customers.
  • DR
    Diana Ramones
    Nov 12, 2025
    5.0
    The staff is always friendly, helpful, polite, respectful. You guys always hire the best people.
  • IP
    Invicta Press
    Nov 10, 2025
    1.0
    I would drive twice as far just to never have to deal with Kyle, the supposed store manager. He is rude, agressive, and lacks literally any sense of how to run a business. He cannot even tape a box shut when you have 9 packages there to deliver. The packages that pay his salary mind you.
  • ID
    iara Davila
    Nov 8, 2025
    5.0
    Muy buena atención me cobraron $4,52 por embalaje y etiqueta me pareció un precio súper accesible! Y necesario por el servicio.
  • GT
    GB Transa
    Nov 5, 2025
    1.0
    Sick and tired of dealing with the same sales rep that upcharges for simple box sealing and has no respect for the company that he represents. A name tag would also be convenient. Dude has an attitude each time any customer comes in. Unfortunately this is the closest UPS to me so it kind of leaves no choice but to go there and get a low standard customer service, hopefully there is enough of people complaining to have an impact or a change for the betterment for all. Nevertheless hope the guy finds peace and becomes more pleasant for his own sake.
  • DG
    Dwayne Gonzalez
    Nov 4, 2025
    1.0
    Cashier didn’t know how to use a prepaid label. Looked at it like it was from outer space. Then when I told him I’ll pay it he tried to overcharge me. I see this package every week for $14.72. Rang me up for “other services” when it usually says ups ground and said it was $19 and change. At the very least this guy needs to go back to training.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in North Miami Beach offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.