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The UPS Store

3.0
(121 reviews)

Business Details

335 NE 167th St, North Miami Beach, FL
33162, United States
(305) 627-3817

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7573 in North Miami Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
335 NE 167th St, North Miami Beach, FL
33162, United States

Hours

Reviews

3.0
121 reviews
5 stars
58
4 stars
0
3 stars
2
2 stars
3
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their professionalism while others are described as rude and unhelpful.

Store Cleanliness

The store is noted for being clean and organized, although some customers mentioned unpleasant odors from a neighboring smoke shop.

Employee Behavior

Several reviews highlight negative interactions with specific employees, particularly regarding their attitude and willingness to assist customers.

Operational Issues

Customers reported issues with store hours, including instances of the store being closed during posted hours and employees taking extended breaks.
  • BB
    Benny B
    5 days ago
    5.0
    Service and friendliness is there motto here.
  • DB
    Deyi BZ
    Feb 18, 2026
    5.0
    Excellent costumer service
  • ZA
    Zachary Alvarado
    Jan 21, 2026
    1.0
    This may be the worst UPS in America
  • SS
    Sherland Sylverin
    Dec 28, 2025
    1.0
    I went today to return an Amazon package and to retrieve a package that UPS accidentally delivered to the store. I was met by the Arab guy who says he is the owner but does a horrible job representing the UPS brand. Before I could even explain to him what occurred began yelling out $15 dollars for him to give me my package. So I inquired as to who signed for the package and he stated it was him. The package clearly stated my address and he should’ve refused the package when delivered as it’s not the store address. He stated that he will hold my package and return it back to sender in 4 days instead of handling it over to me. It is never a pleasant experience coming into this store when this guy is working. He is very rude and lacks patience and customer service skills. I visited the store the day before and was met with a respectful young man who obviously was still in training but running the store by his self.
  • UU
    uriel
    Dec 21, 2025
    1.0
    BEWARE OF THEFT!! I shipped a brand new iPhone ($1200) sealed in a box and the employee 283524 printed me a label charge me the $3 for the print, taped up my item, took it and gave me the receipt. I did not realize until it was too late that the receipt he gave me was for the label and NOT THE TRACKING!! I confronted the employee but he denies accepting the package and without a tracking receipt I couldn’t prove much. I filed a police report but again couldn’t do much without the tracking. There are no cameras in the store and the reviews are all terrible. I recommend AVOIDING THIS STORE and if you have a similar experience pls share to help others! UPDATE- the “UPS Owner” that replied below has not helped what so ever. I emailed their team and never heard back.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in North Miami Beach offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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