FedEx Ship Center

3.5
347 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in North Miami Beach, FL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
15601 W Dixie Hwy, North Miami Beach, FL
33162, United States

Hours

Reviews

3.5
347 reviews
5 stars
177
4 stars
41
3 stars
9
2 stars
12
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific incidents of poor treatment.

Delivery Issues

Numerous reviews highlight consistent problems with package delivery, including misdeliveries, failure to deliver, and lack of communication from drivers.

Staff Friendliness

While some customers praised individual employees for their friendliness and helpfulness, this was overshadowed by reports of overall poor service and negative attitudes from other staff.

Efficiency

Several customers noted long wait times and inefficiencies in service, with complaints about slow processing and lack of urgency from employees.
  • DE
    Diana Evdokimova
    Dec 30, 2025
    1.0
    Stuff just ignoring you
  • LP
    Lars Porsena
    Dec 11, 2025
    5.0
    Gloria is a very friendly employee. She does not cherry-pick which customers to treat with great customer service. She gives everyone the same friendly attitude.
  • NN
    Nor
    Dec 1, 2025
    1.0
    This has been one of the most negligent and infuriating experiences I have ever dealt with. A staff member delivered my highly sensitive, time-critical international documents to the wrong address, wrong building, AND wrong unit number. As a result, my documents are now lost—and the occupant at that incorrect unit confirmed the package was left at their door and has since gone missing. These documents were for my children and contain personal information that could now be compromised, stolen, or misused for identification theft. The severity of this mistake cannot be overstated. What is even worse is the complete lack of accountability from this company. All the representatives just kept pushing me to contact the "shipper" for a refund and do a claim with them. The shipper was not the one that failed to deliver the package. I spent over four hours of my own time tracking down the incorrect address where they delivered my package, only to be transferred repeatedly between staff claiming to be managers—who clearly were not. I am now out hundreds of dollars, months of processing time, and left to deal with the irreparable damage caused by this company’s carelessness. The negligence, dishonesty, and refusal to take responsibility are absolutely unacceptable. If you value your documents, your time, or your peace of mind, avoid this company at all costs.
  • EE
    exarchives
    Nov 24, 2025
    1.0
    I went to pay for a golf club that I had wrapped up. Normally it costs $16-$17 and the woman at the register attempted to charge me over $36 for something that I mailed many times in the past and I told her that was impossible, but she wouldn’t recheck or do anything to rectify the problem. So I went to USPS for what normally costs more than FedEx for the same item and I was able to pay $19. This woman whoever she is - is not qualified to do the work that I’m used to from The great gentleman I normally see. That great employee I usually go to would’ve charged me again no more than $17. I am very angry about this.
  • RS
    Russell StFleur
    Nov 19, 2025
    5.0
    Walked in, shipped package, walked out. Easy and fast. Staff was nice and helpful

Frequently Asked Questions About FedEx Ship Center

What shipping services are available at FedEx Ship Center in North Miami Beach?

FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

Can I purchase packing supplies and boxes at this FedEx location?

Yes, you can buy FedEx Express Packaging, boxes, and other shipping supplies at the FedEx Ship Center in North Miami Beach.